In-Demand Support representative Jobs in Modbury, Sa

Customer Service Representative
PFD Food Services —Greater Adelaide SA
- Full-time
- Customer service
- Organisational skills
- Negotiation
- Health insurance
- Gym membership
6d
Assistant Project Manager
ASC Pty Ltd —Osborne SA
- Full-time
- No degree
- Construction experience
- Communication skills
- Parental leave
9d
Product Support Services Representative - Construction Equipment
Cavpower —Gepps Cross SA
- $115,000 - $150,000 a year
- Full-time
- CRM software
- Sales
- Maintenance
Quick Apply
6d
Learning & Development Lead
Liebherr-Australia Pty. Ltd. —Adelaide SA
- Full-time
- Leadership
- Health insurance
- Parental leave
10d
Customer Service Coordinator
Beaumont Tiles —West Richmond SA
- Temporary
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance program
- Employee discount
Quick Apply
4d
Clinical Education Consultant
BD —Greater Adelaide SA
- Contract
- Microsoft Word
- Microsoft Excel
- Management
Retirement Living Consultant
Kalyra —Belair SA
- Weekend availability
- Sales
- Communication skills
- Negotiation
- Employee assistance program
Quick Apply
Sales Representative - Regency Park
MaxiPARTS —Greater Adelaide SA
- $80,000 - $100,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Parental leave
- Employee assistance program
Quick Apply
Inventory Purchasing Officer
Liebherr-Australia Pty. Ltd. —Adelaide SA
- Full-time
- ERP systems
- Microsoft Office
- Leadership
- Health insurance
- Parental leave
Inside Sales Business Development Representative
Arealytics —Greater Adelaide SA
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Procurement Lead - Capability Partner
ASC Pty Ltd —Osborne SA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
9d
Operations Manager
Aged Care Quality and Safety Commission —Greater Adelaide SA
- $99,784 - $112,571 a year
- Call employer
- Management
- Microsoft Office
- Administrative experience
3d
Sales Representative
Just Quality —Greater Adelaide SA
- $80,000 - $120,000 a year
- Weekend availability
- Customer service
- Communication skills
- Travel reimbursement
Sales Development Representative (AU)
splose —Adelaide SA
- Full-time
- Hybrid work
- Sales
- Communication skills
Quick Apply
Medical Sales Representative - Primary Care (GP)
Bayer —Greater Adelaide SA
- Full-time
- CRM software
- Sales
- Marketing
Regional Sales Manager - Trauma
Stryker —Adelaide SA
- Full-time
- Management
- Sales
- Leadership
- Health insurance
Sales Agent
Boffo Real Estate —Walkerville SA
- Part-time
- Administrative experience
- Communication skills
- Employee assistance program
- Gym membership
Seasonal Casual Sales Consultant | Adelaide
Hugo Boss —Greater Adelaide SA
- Temporary
- Sales
- Customer service
- Employee discount
9d
Inbound Sales Representative
Plenti Group —Greater Adelaide SA
- Full-time
- Sales
- Financial services
- AI
Solar Sales Representative
Technaus Solar —Greater Adelaide SA
- $150,000 - $200,000 a year
- Full-time
- Sales

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Customer Service Representative

PFD Food Services -
Greater Adelaide SA

Apply Now

Job Details

Full-time
6 days ago

Benefits

Health insurance
Gym membership

Qualifications

Customer service
Organisational skills
Negotiation
Time management

Full Job Description

Play a key role in supporting the Australian economy.
Discounted food, travel, entertainment, gym membership, staff parking and, + more.
Full-time work.

Company

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers’ needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we’ve seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.

About this Position

We’re looking for an energetic and customer-focused individual to join our team as a Customer Service Representative. In this frontline role, you’ll be the first point of contact for our valued customers placing orders, handling enquiries, and resolving issues with professionalism and care. If you thrive in a fast-paced environment, love building relationships, and enjoy finding solutions, we’d love to hear from you

Key Responsibilities

Receive and manage a high volume of inbound customer calls.
Accurately process orders received via phone, email, fax, and online channels.
Make outbound calls to follow up with customers, confirm orders, and share product updates.
Communicate with customers about stock availability and suggest suitable alternatives.
Handle and record customer complaints, ensuring follow-up and resolution in line with procedures.
Promote PFD’s extensive product range during customer interactions.
Create and update customer records and assist in setting up new accounts.
Generate custom pantry/order sheets using customer order history.
Support other departments with administrative or operational tasks as required.
Adhere to all workplace health, safety, food safety, and compliance policies, and actively contribute to a positive safety culture.

What We’re Looking For

To thrive in this role, you will bring:

A professional phone manner and a strong ability to build lasting customer relationships.
Exceptional time management and organisational skills.
A problem-solving mindset with attention to detail.
Confidence in selling and negotiating with customers.
A clear understanding of the full service cycle from order to delivery.
A team-first attitude with flexibility to assist where needed.

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

Culture & Values

Customer Focus

Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.

Respect

Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.

Passion

Share the passion of making us a successful and dynamic company. Let’s celebrate successes.

Simplicity

Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.

Leadership

All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

How to Apply

This is a fantastic opportunity to join a well-established business where your customer service skills can shine. If you’re proactive, dependable, and ready to be part of a supportive team, apply now and help us deliver quality service to our customers every day. Click the apply button and submit your updated resume and a cover letter.

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer.

Apply Now

Refine Your Search

support representative jobs in modbury, sa

Customer Service Representative

Assistant Project Manager

Product Support Services Representative - Construction Equipment

Learning & Development Lead

Customer Service Coordinator

Clinical Education Consultant

Retirement Living Consultant

Sales Representative - Regency Park

Inventory Purchasing Officer

Inside Sales Business Development Representative

Procurement Lead - Capability Partner

Operations Manager

Sales Representative

Sales Development Representative (AU)

Medical Sales Representative - Primary Care (GP)

Regional Sales Manager - Trauma

Sales Agent

Seasonal Casual Sales Consultant | Adelaide

Inbound Sales Representative

Solar Sales Representative

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