In-Demand Customer service representative Jobs in Knoxfield, Vic

Client Services Coordinator
The Salvation Army —St Kilda VIC
- Full-time
- Case management
- Leadership
- Communication skills
- Annual leave
- Parental leave
5d
Customer Sales & Service - Repco Oakleigh - Casual
Repco —Oakleigh VIC
Quick Apply
Part Time Customer Service and Sales Assistant
Beacon Lighting —St Kilda VIC
- Part-time
- Sales
- Customer service
- Communication skills
- Profit sharing
Customer Service Representative
Visy —East Melbourne VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
- Employee assistance program
Telstra Retail: Part Time Customer Service & Sales Consultant EASTLAND
Telstra Business Technology Centre Perth South —Eastland Shopping Centre VIC
- $33.33 an hour
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Customer Service Representative
City Cable Australia —Box Hill VIC
- $27 - $32 an hour
- Part-time
- Sales
- Customer service
- In-person
Quick Apply
5d
Branch Member Consultant
HCF —Glen Waverley VIC
- From $66,000 a year
- Part-time
- Sales
- Customer service
- Business development
- Parental leave
- Pet insurance
6d
Membership Consultant - Hampton East
Anytime Fitness —Hampton East VIC
- Temporary
- Hospitality
- Sales
- Customer service
- Gym membership
Quick Apply
5h
Customer Service/Retail Assistant/Stock Clerk
Foodworks Aspendale —Aspendale VIC
- $30 - $36 an hour
- Weekend availability
- In-person
Quick Apply
Customer Sales & Service - Repco Richmond - Casual
Repco —Richmond VIC
- Weekend availability
Quick Apply
Customer Service and Optical Assistant - Chadstone
Oscar Wylee —Chadstone VIC
- Weekend availability
- Sales
- Communication skills
Quick Apply
13d
Customer Service Sales Specialist
Ashley & Martin —Dandenong VIC
- Full-time
- CRM software
- Sales
- Customer service
Customer Sales & Service - Repco Oakleigh - Full Time
Repco —Oakleigh VIC
- Full-time
Quick Apply
Senior Client Services Representative - CARE
Centre for Animal Referral and Emergency —Collingwood VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
Quick Apply
Customer Service Agent (Deliver Driver) Expression of Interest
Coles Supermarkets —Hawthorn East VIC
Customer Service Assistant Team Leader
St Vincent's Health Australia —Kew VIC
- Part-time
- Management
- Customer service
- Microsoft Office
- Employee discount
- Gym membership
Sales & Customer Service Officer
Europcar —Moorabbin VIC
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Guest Services Agent
Ovolo Group —South Yarra VIC
- Part-time
- Office experience
1d
Barista/Customer Service Representative
Cubes.Co —Hawthorn VIC
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
Customer Service Team Leader
Auto Parts Group —Dandenong VIC
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
1d

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Client Services Coordinator

The Salvation Army -
St Kilda VIC

Apply Now

Job Details

Full-time
5 days ago

Benefits

Annual leave
Parental leave
Employee assistance program
Salary packaging

Qualifications

Driver Licence
Case management
Working with Children Check
Leadership
Communication skills
Time management

Full Job Description

Number of Positions Available:

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters
The Salvation Army (Salvos) Youth Services encompasses a range of programs for vulnerable young people, their families, and the community. Our services have a strong focus on prevention and early intervention and enable access to safe accommodation options, Holistic case management, community outreach programs and programs that teach vital independent living skills. Our centres are safe and supportive environments creating an ideal environment for growth, where participants feel believed in, valued, listened to, and respected.

About the role

As the Client Services Coordinator, you will lead a dedicated team of case managers delivering high-quality support to young people aged 16-25 who are experiencing or at risk of homelessness, ensuring services are aligned with the Journey to Independence Model and Psychologically Informed Environment (PIE) framework. Working across our refuge in St Kilda and supporting case managers in their outreach support across the Inner and Middle South regions of Melbourne, you will drive service excellence through strong leadership, operational oversight, stakeholder collaboration, and a commitment to achieving positive outcomes for young people.

Reporting to the Program Manager, this is a permanent full-time position, based on-site in St Kilda, VIC.

Conditions
Compensation is in accordance with the SCHADS Award Level 6.

How you will make an impact

Lead and provide supervision to a team of 6 case managers to deliver high-quality, client-centred services for young people experiencing or at risk of homelessness both in our refuge and through outreach support in the community
Be responsible for providing daily leadership, management and coordination of services delivered across the Upton Rd refuge site and ensure continuity of support across 24/7 service delivery in conjunction with the after-hours coordinator and after-hours support worker roles
Monitor client outcomes, service performance, and case management practice, providing guidance and support on case planning, supporting PIE-informed engagement with supporting young people towards their goals
Support and role-model proactive risk management and support ongoing quality and improvement actions across the service in conjunction with the leadership team
Foster strong partnerships with internal and external stakeholders to enhance service coordination, support pathways, and outcomes for young people
Drive continuous improvement through staff development, reflective practice, quality assurance, compliance monitoring, and the analysis of service data and emerging sector trends

What you will bring

Tertiary qualification in Social Work, Social Science or related field required
Proven leadership experience with the ability to support and supervise staff to achieve high-quality service outcomes
Demonstrated experience delivering case management services within homelessness, youth, or community services settings
Strong written, verbal, and digital communication skills, with the ability to build positive relationships with clients, colleagues, and stakeholders
Excellent organisational and time management skills, with the ability to manage competing priorities, meet deadlines, and respond effectively within a fast-paced crisis accommodation environment
A current Employee Working with Children Check
A current valid Driver's Licence

What we offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
Access to EAP and health & wellness initiatives incl Fitness Passport
Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
Ongoing training and development opportunities that enhance on the job skills and proficiency
Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

How to apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

Apply Now

Refine Your Search

customer service representative jobs in knoxfield, vic

Client Services Coordinator

Customer Sales & Service - Repco Oakleigh - Casual

Part Time Customer Service and Sales Assistant

Customer Service Representative

Telstra Retail: Part Time Customer Service & Sales Consultant EASTLAND

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Customer Sales & Service - Repco Richmond - Casual

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Customer Service Sales Specialist

Customer Sales & Service - Repco Oakleigh - Full Time

Senior Client Services Representative - CARE

Customer Service Agent (Deliver Driver) Expression of Interest

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Guest Services Agent

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