In-Demand Workplace concierge Jobs in Macquarie University, Nsw

Client Services Officer
Commonwealth Bank —Sydney NSW
- Full-time
- Hospitality
- Management
- Customer service
6h
Boardroom Waiter
Allens —Sydney NSW
- Full-time
- POS
- Café
- Health insurance
- On-the-job training
13d

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Boardroom Waiter
Allens —Sydney NSW
Financial: market competitive fixed remuneration, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and…
13d

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Client Services Officer

Commonwealth Bank -
Sydney NSW

Apply Now

Job Details

Full-time
6 hours ago

Qualifications

Hospitality
Management
Customer service
Negotiation

Full Job Description

Join our team on a permanent full-time basis
We nurture talent
We welcome fresh thinking

See yourself in our team:
Our Client Services team provide a 5 star experience to all our staff and visitors through the following services: concierge, catering, events, meeting and training rooms, reception.

This role is based in Sydney CBD and works between CBP South and North and CBS.

Do work that matters:

You will play a key role in coordinating the Client Services facilities Sydney. The role will liaise directly with internal stakeholders, external contractors and the wider Group Property teams to establish relationships and support the business.
Exceptional customer service and an organisational approach to this role is required to ensure an industry leading workplace experience for all staff and visitors to the Group’s Client Services, your responsibilities will include:
Providing a dynamic and genuine, face to face customer experience for our internal CBA customer and external CBA clients
Coordinating meeting room bookings and events
Assisting in the implementation of standard operating procedures in order to maintain consistency across Client Services locations
Monitoring customer complaints and provide suitable outcomes and escalation where appropriate
Maintaining Group WH&S procedures and identify problem areas
Answering basic AV queries and escalate advanced queries and requests to the AV technician.

We’re interested in hearing from people who have:

Experience in hospitality, events or Corporate reception (minimum 2 years)
Exceptional customer service with a high level of customer focus
Problem solving and negotiating skills with a “can-do” attitude
Exceptional personal presentation with strong written & verbal communications skills, ability to communicate across all levels of business
Ability to liaise effectively & resolve conflicts with our customers & contractors both internal and external
Experience in the management of booking systems.

If this role sounds like the one for you, please apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 31/08/2026

Apply Now

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