Introduction:
About The San Telmo Group:
Founded in Melbourne in 2011, The San Telmo Group operates six unique hospitality venues: San Telmo, Palermo, Asado, Pastuso, Robata, and our newest venue, San Telmo Brisbane.
We believe exceptional hospitality starts with exceptional people. That's why we invest heavily in recruitment, training, career development and internal promotion, creating genuine long-term opportunities for our team. One of our current Directors started with the Group as a Kitchen Hand - this is a reflection of the opportunities available to those who want to grow with us.
About the Role:
Join San Telmo — Melbourne's iconic Argentinian restaurant in the heart of the CBD — as a Full-Time Front of House Supervisor. Renowned for its authentic wood-fired cooking, exceptional wines and warm South American hospitality, San Telmo has been one of Melbourne's most celebrated dining destinations for over a decade. This is an opportunity to lead by example, mentor a passionate team and help deliver exceptional guest experiences in one of Melbourne's premier restaurants.
Reporting to the Assistant Restaurant Manager, you'll receive dedicated monthly appraisals, genuine professional support and ongoing opportunities to develop your management skills while playing a key role in the day-to-day success of the venue.
In the Front of House Supervisor role, your day-to-day will involve:
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Leading service by motivating and supporting the front-of-house team throughout every shift
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Delivering exceptional guest experiences while maintaining the highest service standards
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Coaching, training and developing team members through real-time feedback and mentorship
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Driving food and beverage sales through strong product knowledge and service leadership
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Assisting with opening and closing procedures, cash handling and venue operations
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Working closely with the kitchen and management teams to ensure smooth, efficient service
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Handling guest feedback professionally and resolving service issues with confidence
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Leading by example and fostering a positive, high-performing team culture
Our successful candidate will have:
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Previous experience as a Supervisor, Departmental Trainer or senior Section Waiter in a premium, high-volume venue
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Proven ability to lead, coach and motivate a hospitality team
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Passion for food, wine and delivering exceptional guest experiences
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Strong communication and organisational skills
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Valid working rights in Australia
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A positive, professional attitude with a genuine desire to develop others
Our Culture:
People enjoy working at The San Telmo Group because we invest in our team as much as our guests. One of our current Directors started with us as a Kitchen Hand — that's not a tagline, it's a fact. We run structured rosters that respect your time outside work, fund your professional development, and foster a collaborative environment where your ideas are genuinely valued.
What We Can Offer You:
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Generous tips paid on top of wages every week
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Access to monthly incentives - we reward good performance!
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Permanent Full-Time employment with 38-40 hours/week - job security, but with work-life balance!
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Rosters published weeks in advance - we know you have a life outside of work!
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Prime CBD location, just moments from Parliament Station
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Monthly leadership coaching and development reviews, so you'll always know how you're tracking!
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Fully funded external leadership and hospitality management training
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Genuine career progression across six growing venues - we promote from within!
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40% staff dining discounts across The San Telmo Group
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Work alongside some of Melbourne's most experienced hospitality professionals
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A supportive, like-minded leadership team that cares about hospitality, people and professional development
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Job security with an independent Melbourne hospitality group that's been around for 15 years - and we're just getting started!
How to Apply:
Click APPLY to submit your application. For a confidential discussion about the role, contact
[email protected]. Shortlisted candidates will be contacted within two business days for an initial conversation.
The San Telmo Group is an equal opportunity employer and welcomes applications from all backgrounds.
