In-Demand Program administrator Jobs in Clayton, Vic

Customer Support Officer
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
10d
Administrator - People and Culture
Life Saving VIC —Port Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
Quick Apply
6d
Client Training Specialist
Xplor —Melbourne VIC
- Full-time
- Remote
- Childcare
- AI
- Time management
- Parental leave
Quick Apply
5d
Administration Co-Ordinator
Aeralife —Northcote VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance program
- Employee discount
6d
PMO Coordinator
Kinetic —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
12d
Commercial and Contracts Administrator
City FM Australia —Mulgrave VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Business
- Work from home
Quick Apply
Administration Lead
The Royal Children's Hospital —Parkville VIC
- $87,003.80 - $96,181.28 a year
- Full-time
- Administrative experience
- EMR systems
3d
Member Services Officer
Hostplus —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Financial services
- Wellness program
- Parental leave
SQL Senior Database Administrator
Leidos —Scoresby VIC
- Full-time
- SQL
- Scripting
- Annual leave
Case Manager Relationships
Link Group —Docklands VIC
- Communication skills
- Parental leave
- Employee assistance program
6d
Administration Officer
Peter Warren Automotive Holdings —Burwood VIC
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
Student Technology & Transformation - Exciting Opportunities!
Deloitte —Melbourne VIC
- Bachelor's degree
- Team management
- Leadership
- Parental leave
Junior Cloud Platform Engineer - Systems Administrator
Leidos —Scoresby VIC
- Full-time
- Management
- AWS
- Communication skills
- Annual leave
Compliance Administrator - Facilities and Infrastructure
Peninsula Health —Frankston VIC
- Weekend availability
- Microsoft Office
- Administrative experience
- Analysis skills
- Employee assistance program
10d
System Administrator
Compass Group Australia —Parkville VIC
- Full-time
- Azure
- Communication skills
- Hospital experience
Contracts Administrator
ADCO Constructions —Melbourne VIC
- Construction experience
- Negotiation
- Employee assistance program
Order Management Administrator
Wesco —Melbourne VIC
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance program
Delivery Practice Analyst (Jira Admin)
Australia Post —Richmond VIC
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- Agile
- Work from home
3d
Operations Administrator
Wesco —Melbourne VIC
- Overtime
- Sales
- Customer service
- Microsoft Office
- Employee assistance program
Talent Acquisition Specialist
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Recruiting
- Parental leave
- Employee assistance program
Quick Apply
4d

I want to receive the latest job alert for program administrator in clayton, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

program administrator jobs near clayton, vic

Pmo Manager jobs in Melbourne VIC

Customer Service Representative jobs in Melbourne VIC

Client Specialist jobs in Melbourne VIC

Contract Administrator jobs in Melbourne VIC

Operations Administrator jobs in Melbourne VIC

Pmo Manager jobs in Blacktown Nsw

Pmo Manager jobs in Sydney Nsw

Assistant Store Manager Bws jobs in Melbourne Vic

Pmo Manager jobs in Sydney Central Business District Nsw

Operations Manager jobs in Sydney Nsw

Bws Store Manager Retail jobs in Melbourne Vic

Front House Manager jobs in Melbourne City Centre Vic

Delivery Driver No Experience Required jobs in Melbourne Northern Suburbs Vic

Delivery Driver jobs in Brisbane Qld

Indoor Delivery Officer jobs in Moorabbin Vic

Customer Support Coordinator jobs in Ingleburn Nsw

Clinical Trial Coordinator jobs in Sydney Nsw

Customer Support Coordinator jobs in Wangara Wa

Mental Health Peer Support Worker Melbourne jobs in Melbourne Vic

Support Coordinator jobs in Sydney Nsw

Customer Support Officer

Compass Education -
Hawthorn VIC

Quick Apply

Job Details

Full-time
10 days ago

Benefits

Parental leave
Employee assistance program

Qualifications

Working with Children Check
Communication skills

Full Job Description

Come shape the future of education with us.

At Compass, we’re on a mission to transform the school day for everyone - from staff and students to families and administrators. We build smart, seamless technology that empowers schools to focus on what really matters: learning, growing and thriving.

Thousands of schools rely on Compass every day to run their operations. When they need help, our Contact Centre is the front line and the experience we deliver matters.

We’re looking for Customer Support Officers to join our Contact Centre team and help schools get the most out of the Compass platform.

About the Role & Team

Reporting to one of our Contact Centre Team Leaders, the Customer Support Officer provides comprehensive support to schools using Compass across multiple jurisdictions.

You’ll assist schools through phone, live chat and email, helping them resolve issues, understand the platform and get the most value from Compass .

This is a role for someone who enjoys helping people, solving problems and working in a fast-paced environment where customer experience is everything.

What you'll do:

Deliver great customer support by responding to enquiries across phone, email and live chat, helping schools find the right solutions quickly and clearly.
Resolve issues first time where possible, taking the time to understand each customer’s needs and following up promptly when further investigation is required.
Work collaboratively with your team and other departments to deliver the best outcomes for customers.
Stay curious and keep learning, building your knowledge of the Compass platform and updates so you can confidently support schools.
Contribute to a positive team culture by celebrating wins, supporting colleagues and actively participating in training and development opportunities.
Capture and share customer feedback so it can be used to improve products, services and support processes.
Meet service standards and performance targets, including response times, quality scores and customer satisfaction metrics.
Maintain accurate records in internal systems to ensure customer interactions and follow-ups are well documented.
Identify risks or recurring issues early and escalate them appropriately to your Team Leader.

Requirements

About You

You’re someone who enjoys helping people, stays calm under pressure and takes pride in delivering high-quality customer service.

You also bring:

2+ years’ experience in customer/member service roles within a contact centre or similar support environment.
Strong communication skills and the ability to build positive relationships with customers.
Confidence solving problems and investigating issues to find the right solution.
A proactive approach to learning new systems and product features.
The ability to manage multiple enquiries and prioritise tasks in a fast-paced environment.
A team-focused mindset with a strong commitment to customer outcomes.
Flexibility to work a rotational roster between the hours of 7am to 8pm AEST.

Benefits

What’s in it for you?

You’ll join a purpose-driven company at a genuinely exciting stage of growth, with the opportunity to directly influence the performance of our support function.

What we offer:

Learning and development opportunities, including a dedicated PD budget.
24/7 access to our Employee Assistance Program (EAP), including face-to-face, phone and live chat support.
A parental leave program for both primary and secondary carers.
A supportive, inclusive culture where your voice is valued and heard.
The environment to grow alongside a fast-moving, ambitious organisation.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior to commencing employment, you’ll need:

A valid Employee Working With Children Check
A satisfactory National Police Check
Verification of unrestricted work rights in Australia (e.g. citizenship, passport or birth certificate)

Ready to make a difference?

If you enjoy solving problems, helping people and working in a supportive, fast-paced team, we’d love to hear from you.

Apply now and help us build the foundations that empower schools to focus on what matters most: teaching and learning.

Find out more about Compass on our website - https://www.compass.education/.

Quick Apply

Refine Your Search

program administrator jobs in clayton, vic

Customer Support Officer

Administrator - People and Culture

Client Training Specialist

Administration Co-Ordinator

PMO Coordinator

Commercial and Contracts Administrator

Administration Lead

Member Services Officer

SQL Senior Database Administrator

Case Manager Relationships

Administration Officer

Student Technology & Transformation - Exciting Opportunities!

Junior Cloud Platform Engineer - Systems Administrator

Compliance Administrator - Facilities and Infrastructure

System Administrator

Contracts Administrator

Order Management Administrator

Delivery Practice Analyst (Jira Admin)

Operations Administrator

Talent Acquisition Specialist

I want to receive the latest job alert for program administrator in clayton, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected