In-Demand Customer service representative Jobs in Fremantle Wa

Customer Service Coordinator - HospEquip (Fixed Term Contract)
Device Technologies Australia —Perth WA
- Full-time
- CRM software
- Management
- Customer service
Member Support Consultant
Goodlife Health Clubs —Perth WA
- $65,000 a year
- Full-time
- First Aid Certification
- Gym membership
Reddy Express Karawara - Customer Service Representative
Reddy Express - OTR Group —Karawara WA
- Weekend availability
3d
Ocean Freight Customer Service Representative
Toll Group —Perth WA
- Full-time
- Management
- Customer service
- Microsoft Office
Telstra Retail: Full Time Customer Service & Sales Consultant ARMADALE
Telstra —Armadale WA
- $71,330 a year
- Full-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
10d
Member Services Consultant
Royal Automobile Club of WA —West Perth WA
- Full-time
- Sales
- Customer service
Full Time Customer Service & Sales Consultant SUCCESS
Telstra Business Technology Centre Perth South —Success WA
- $71,330 a year
- Full-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Member Services - Morley & Alexander Heights
Viva Leisure Group —Perth WA
- CPR Certification
- Sales
- Customer service
- Parental leave
- Gym membership
Reddy Express Bayswater (WA) - Customer Service Representative
OTR —Bayswater WA
- Weekend availability
- Customer service
2d
Customer Sales & Service - Repco Canningvale - Casual
NAPA Auto Parts —Canning Vale WA
Telstra Retail: Full Time Customer Service & Sales Consultant ARMADALE
Telstra Business Technology Centre Perth South —Armadale WA
- $71,330 a year
- Full-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
10d
Customer Sales & Service - Repco Cannington - Full Time
Repco —Cannington WA
- Full-time
- Parental leave
- Employee assistance program
Quick Apply
2d
Customer Sales & Service - Repco Forrestdale - Casual
Repco —Forrestdale WA
Quick Apply
6d
Customer Sales & Service - Repco Osborne Park - Casual
NAPA Auto Parts —Osborne Park WA
Customer Sales & Service - Repco Forrestdale - Casual
NAPA Auto Parts —Forrestdale WA
6d
Customer Service and Optical Assistant - Karrinyup
Oscar Wylee —Karrinyup WA
- Weekend availability
- Sales
- Communication skills
Quick Apply
9d
Customer Sales & Service - Repco Cannington - Full Time
NAPA Auto Parts —Cannington WA
- Full-time
- Parental leave
- Employee assistance program
2d

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Customer Service Coordinator - HospEquip (Fixed Term Contract)

Device Technologies Australia
Perth WA

Apply Now

Job Details

Permanent | Full-time | Contract | Fixed term

Qualifications

CRM software
Management
SAP CRM
Customer service
SAP
ERP systems
SAP ERP
Communication skills
Time management

Full Job Description

HospEquip Pty Ltd

HospEquip

Perth - Fixed Term Contract – Full time, Permanent - Full time

Job ID# 493887

Posted 22 Jun 2026

Closing 31 Aug 2026

HospEquip is a privately owned company that is rapidly expanding into the Healthcare sector and is a leading supplier of equipment into the Hospital, Aged Care and Community Markets.

Due to our continued expansion, we are seeking a self-motivated, customer-focused person to join

Our high-performance culture focuses on empowerment, goal attainment, productivity, continuous improvement, developing leadership capability and a superior workforce.

You will be responsible for:

Handling a high volume of calls and enquiries, always striving for a first point of call resolution and an excellent experience.
Action all inbound emails using CRM.
Accurate and timely processing of customer orders using SAP CRM.
Accurate and timely processing of EDI orders from external customers.
Maintain customer interaction records in CRM.
Liaise with customers regarding back-order status and pricing discrepancies.
Liaising with sales teams, the logistics department and warehouses to provide relevant information for fulfilment of customer orders/enquiries.
Process all customer returns using SAP CRM.
Investigate customer enquiries and respond to customer requests.
Investigate customer account disputes and arrange credits, where necessary.
Assist with reception duties including but not limited to mail, phone queue coverage and announcements.
Adhere to satisfactory BCM and SAP invoice accuracy service level agreements as advised by Senior Manager, Customer Engagement.
Attend Customer Service Info and Team Toolbox sessions.
Complete ad hoc reporting.
Appointment of specialized duties based on specific customers and/or products.
Assisting sales team in preparing quotes, offering product guidance, and fielding general enquiries.
Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
Developing and maintaining filing systems to maintain sales records, customer and supplier pricing files, and preparing both internal & external reports.
Assisting in the preparation of tenders and large contracts.
Attending to customer showroom enquiries.
Administration of NDIS sales.
Administration of customer rentals.
Administration of DVA sales.

The successful candidate must display the following qualities:

Excellent communication skills to communicate effectively with Customer (written and oral).
Exceptional time management skills.
Excellent problem solver and the ability to troubleshoot issues for customers on the phone.
General professionalism and confidentiality.

About you...

At HospEquip, our values are linked to four key areas of our business: Delivering Innovation, Seeking Collaboration, Taking Ownership, Practising Good Business, and Championing the Customer. Resonating with our values and the care we have for our people, you will need to work closely with your team and management.

Experience required:

At least 2 years of previous Customer Service experience
SAP or other ERP System experience.

Interested?

An attractive Salary Package will be negotiated with the successful applicant. If this sounds like the opportunity for you, please submit your Resume and Covering Letter via our applicant portal.

Please confirm on your application form:

Full Australian Permanent Work Rights
Your location, mobile phone number and email address.
Interview availability.
Notice period/start date.

At HospEquip, we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.

Please note: HospEquip will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that HospEquip is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.

It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.

Apply Now

Refine Your Search

customer service representative jobs in fremantle wa

Customer Service Coordinator - HospEquip (Fixed Term Contract)

Member Support Consultant

Reddy Express Karawara - Customer Service Representative

Ocean Freight Customer Service Representative

Telstra Retail: Full Time Customer Service & Sales Consultant ARMADALE

Member Services Consultant

Full Time Customer Service & Sales Consultant SUCCESS

Member Services - Morley & Alexander Heights

Reddy Express Bayswater (WA) - Customer Service Representative

Customer Sales & Service - Repco Canningvale - Casual

Telstra Retail: Full Time Customer Service & Sales Consultant ARMADALE

Customer Sales & Service - Repco Cannington - Full Time

Customer Sales & Service - Repco Forrestdale - Casual

Customer Sales & Service - Repco Osborne Park - Casual

Customer Sales & Service - Repco Forrestdale - Casual

Customer Service and Optical Assistant - Karrinyup

Customer Sales & Service - Repco Cannington - Full Time

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