In-Demand Call center representative Jobs in Parramatta, Nsw

Customer Service Representative
Percepta —Sydney NSW
- No weekends
- Customer service
- Microsoft Office
- Senior Secondary Certificate of Education
- Tuition reimbursement
- Employee assistance program
Quick Apply
Contact Center Transformation Lead
Infosys Singapore & Australia —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Azure
- Management
Quick Apply
Senior Customer Care Representative
Stryker —Sydney NSW
- Full-time
- CRM software
- Customer service
- Salesforce
- Health insurance
13d
Premier Customer Care Representative
FedEx AMEA —Mascot NSW
- Full-time
- Customer service
- No experience needed
- Microsoft Office
Customer Service Representative
HUBER+SUHNER —Frenchs Forest NSW
- Full-time
- Customer service
- Salesforce
- ERP systems
Quick Apply
Customer Service Representative AU (m/f/d)
KARL STORZ —Macquarie Park NSW
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Annual leave
Agency AM Team Lead
Accenture —Sydney NSW
- Full-time
- CRM software
- Management
- Sales
Service Representative
Schneider Electric —Macquarie Park NSW
- Full-time
- Maintenance
- Annual leave
- Opportunities for advancement
Senior Business Development Representative
ShipBob, Inc. —Sydney NSW
- Full-time
- Sales
- Research
- Business development
Quick Apply
Technical Account Manager
Fiserv —Sydney NSW
- Full-time
- Computer Science
- SQL
- Analysis skills
Contact Center Customer Service: Senior Technical Support Specialist (Storage)
Hitachi —Macquarie Park NSW
- Full-time
Contact Center Customer Service: Senior Technical Support Specialist (Storage)
Hitachi Rail —Macquarie Park NSW
- Full-time
Customer Service Representative
Eaton —Mascot NSW
- CRM software
- Sales
- Customer service
Technical Customer Experience Manager - Clover
Fiserv —Sydney NSW
- Full-time
- Microsoft Excel
- Sales
- Salesforce
Customer Success Specialist/ Service Sales Representative
ROHDE & SCHWARZ GmbH & Co. KG —North Ryde NSW
- Sales
Senior Customer Service Representative
Eaton —Mascot NSW
- Hybrid work
- Salesforce
- ERP systems
- Microsoft Office
Demand Generation Sales Leader, Growth team
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- Management
- Sales
Barista/Customer Service Representative
Cubes.Co —Sydney NSW
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
CSR Engineers, Rail & Metro
SMEC —Sydney NSW
- Management
- Maintenance
- Construction experience
- Parental leave
Service Technicians
Otis —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel

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Customer Service Representative

Percepta -
Sydney NSW

Quick Apply

Job Details

Benefits

Tuition reimbursement
Employee assistance program
On-site parking

Qualifications

Customer service
Microsoft Office
Senior Secondary Certificate of Education
Typing
Communication skills
Time management

Full Job Description

Customer Service Representative
AU-NSW-Sydney

Description

Do you have excellent customer service skills? Do you want to join a luxury brand?

Join our team as a Customer Service Representative and immerse yourself in a role where every interaction is an opportunity to exceed expectations and turn challenges into triumphs!

What We Offer:

Vibrant Culture: Experience our values in action every day, fostering a supportive environment where your voice matters and your contributions are celebrated.
Team Spirit: Join a close-knit team that values collaboration, growth, and open communication, empowering you to thrive in a dynamic environment.
Diversity & Fun: Embrace diversity and inclusivity in a workplace that values individuality and encourages fun, fostering a sense of belonging for all.

We are seeking Customer Service Representatives (CSRs) to support luxury brand vehicle owners with end-to-end service requirements, this could be booking a service or assisting with a breakdown. Your focus is to actively listen to customer needs/ concerns and document this in our case management system. With full training provided, you will be supported to ensure you deliver exceptional customer service and if required, escalate cases for assistance. Our priority is to have our customer back on the road swiftly.

Note- this is not a high-volume inbound call center, the focus is on the customer needs, building brand loyalty.

Your Role:

Proficiently manage incoming and outgoing phone calls using typical contact center technology.
Communicate verbally and in writing with internal and external customers.
Prioritize concern resolution and customer satisfaction.
Prioritize urgent matters while maintaining overall productivity.
Accurately input and retrieve relevant information in our Customer Relationship Management (CRM) system.

What You Bring:

Completed a High School Certificate
At least 1 year of work experience in a customer service role.
Communicates both verbally and in written correspondence at an above average standard.
Strong verbal and written communication skills;
Detailed listening skills;
Strong customer service, interpersonal, and relationship-building skills;
Time management and ability to prioritize projects and customer needs;
Typing Skills (minimum 30wpm);
Knowledgeable in MS Office, Email, SMS and Chat

What You'll Get:

Monday to Friday role- No weekend work
Free onsite parking
Walking distance to Mascot train station
Tuition Reimbursement
Employee Assistance Program

Join us and embark on a fulfilling journey where every challenge is an opportunity to shine.

Apply now and become part of our vibrant team!

Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.

Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.

Leave it better – We take ownership and leave every process, person, and place better than we found it.

Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.

Quick Apply

Refine Your Search

call center representative jobs in parramatta, nsw

Customer Service Representative

Contact Center Transformation Lead

Senior Customer Care Representative

Premier Customer Care Representative

Customer Service Representative

Customer Service Representative AU (m/f/d)

Agency AM Team Lead

Service Representative

Senior Business Development Representative

Technical Account Manager

Contact Center Customer Service: Senior Technical Support Specialist (Storage)

Contact Center Customer Service: Senior Technical Support Specialist (Storage)

Customer Service Representative

Technical Customer Experience Manager - Clover

Customer Success Specialist/ Service Sales Representative

Senior Customer Service Representative

Demand Generation Sales Leader, Growth team

Barista/Customer Service Representative

CSR Engineers, Rail & Metro

Service Technicians

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