In-Demand Customer support representative Jobs in Chermside, Qld

IT Operations Specialist
ALSTOM —Milton QLD
- Engineering
- ERP systems
- Health insurance
- Annual leave
4d
AI Knowledge Curator (Brisbane/ Sydney) - Hybrid
Super Retail Group —Strathpine QLD
- Full-time
- Hybrid work
- Management
- Customer service
- AI
Quick Apply
Customer Service - Fixed Term
Temperzone —Tingalpa QLD
- Contract
- Sales
- Customer service
- Data entry
- Employee assistance program
Quick Apply
Senior Technical Customer Support Engineer - Australia
ClickHouse —Brisbane QLD
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
12d
Product Security Engineering and Cyber (Multiple Roles)
Boeing —Brisbane QLD
- Part-time
- Tuition reimbursement
- Annual leave
13d
IT Support Engineer
Thermo Fisher Scientific —Brisbane QLD
- Full-time
- Computer Science
- Microsoft Office
- Education
- Parental leave
- Employee assistance program
Head of Indigenous Engagement, Amazon Web Services Public Sector - ANZ
Amazon Web Services Australia Pty Ltd —Brisbane QLD
- Full-time
- AWS
- Bachelor's degree
- No degree
Field Sales Representative (Brisbane, QLD)
The CareSide —Brisbane QLD
- $70,000 - $85,000 a year
- Sales
- Communication skills
- Travel reimbursement
- Fuel card
Project Leader
Fujitsu —Brisbane QLD
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Sales Representative | Light Construction Equipment
Hitachi Construction Machinery —Brisbane QLD
- $135,000 a year
- Full-time
- CRM software
- Sales
- Employee discount
13d
Domain Architect - Data & AI - Hybrid
Super Retail Group —Strathpine QLD
- Full-time
- Hybrid work
- Salesforce
- AI
- Communication skills
Quick Apply
Loan Set Representative
Zimmer Biomet —Brisbane QLD
- Full-time
- ERP systems
- Senior Secondary Certificate of Education
- No degree
- Wellness program
Enterprise Account Executive | Government & Public Sector
Salesforce —Brisbane QLD
- Full-time
- Salesforce
- AI
- Negotiation
Partner Operations Improvement Manager
Auto & General Holdings —Toowong QLD
- Temporary
- Analysis skills
- No degree
- Communication skills
- Work from home
- Parental leave
Quick Apply
4d
Installation & Commissioning Technician
Cubic Corporation —Murarrie QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Technical Services Engineer Expert
Fujitsu —Brisbane QLD
- Management
- Administrative experience
Technical Services Engineer
Fujitsu —Brisbane QLD
- Management
- Administrative experience
Service Account Representative - Brisbane
Otis —Milton QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Content Engineer (Brisbane/ Sydney) - Hybrid
Super Retail Group —Strathpine QLD
- Full-time
- Hybrid work
- APIs
- Agile
- AI
Quick Apply
Client Associate
Findex —Brisbane QLD
- Full-time
- Hybrid work
- Work from home
- Employee assistance program

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IT Operations Specialist

ALSTOM -
Milton QLD

Apply Now

Job Details

4 days ago

Benefits

Health insurance
Annual leave
Parental leave
Employee assistance program
Paid volunteer leave
Insurance services

Qualifications

Engineering
5G
ERP systems
LAN
WAN
Primavera P6
Mobile devices
Information Technology

Full Job Description

Req ID:526071

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

We are looking for an Information Systems & Technology Operations Specialist in Brisbane, for a newly created role. Alstom has many modern cloud-based applications (eg. ERP, Engineering, Administration, HR, Payroll etc) with various end user devices (eg. workstations, PCs, tablets, smartphones etc). In Alstom IS&T, the technical work (setting up PCs, switches, servers) is performed by outsourced partners. In this role, while not performing the detailed technical work, the person needs to have IT knowledge to assist in solving problems and suggest technology or process improvements.

Key Responsibilities :

Manage the IT infrastructure needs and support of the Brisbane Sector 1 North Project
- Coordinate business IT issues to ensure these are addressed in a timely manner by the Alstom IT and DTi Support Teams per SLAs and per business needs
- Monitor actions assigned to Alstom and DTi IT Support Teams and escalate as needed
- Manage in deployment (including testing) of ERP application hardware
Manage the IT application needs and support of the S1N Project
- With the assistance of other business stakeholders, manage the key IT systems (eg. finance and project management)
- Ensure all applications are supported and meet SLAs
Support IS&T Local Operations
- Support IS&T Local Operations Lead and Alstom IS&T partners as needed on operational activities (including WAN, LAN, WiFi, LDRs, etc)
- Organize troubleshooting between technical teams and business
- Ensure IS&T on-boarding and de-boarding processes are met
- Asset management process (including PCs, printers, mobile phones, 5G routers)

Preferred Skills/Competencies:

To be considered for this role, candidates need to demonstrate the following skills experience and attributes:

IT or Engineering Degree or advanced experience
System Knowledge: Microsoft O365, ERP, Finance, Project Management systems, Primavera P6 and Microsoft Dynamics
Technical knowledge of PCs and operating systems (Windows), tablets (IOS and Androids) and Smartphones (IOS and Androids)
Technical knowledge of servers, networking equipment (switches and routers), printers, etc
Ability to diagnose issues in business applications and problem solve

Alstom, a great place to grow
Perks & Benefits

18 weeks paid parental leave
Purchase up to 3 additional weeks of annual leave.
Flexible public holidays – swap public holidays to suit your preference.
ME day – an additional paid day off each year.
Employee Assistance Program (EAP) plus access to our Wellbeing Hub.
Family discounts on car hire and car sharing.
Volunteering leave.
Diversity & Inclusion employee network groups.
Discounted private medical insurance, novated leasing.
Salary Continuance Insurance.
Our investment in your development, through award-winning learning.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. We are an equal opportunity employer and strongly encourage women, Aboriginal and Torres Strait Islander, people with disability and other minority groups to apply.

We recognise that embracing flexibility & inclusivity is the smarter way of working. Please speak with us about your individual needs or if any workplace adjustments are required. If you require any adjustments to the recruitment process please email: [email protected].

For internal applicants, please ensure you confirm your eligibility to apply with your Supervisor and relevant Human Resources representative prior to submitting an application.

As part of the application process, you will be required to undergo pre-employment reference and medical checks, including drug and alcohol testing.

Job Segment: Operations Manager, Payroll, ERP, Project Manager, Operations, Finance, Technology

Apply Now

Refine Your Search

customer support representative jobs in chermside, qld

IT Operations Specialist

AI Knowledge Curator (Brisbane/ Sydney) - Hybrid

Customer Service - Fixed Term

Senior Technical Customer Support Engineer - Australia

Product Security Engineering and Cyber (Multiple Roles)

IT Support Engineer

Head of Indigenous Engagement, Amazon Web Services Public Sector - ANZ

Field Sales Representative (Brisbane, QLD)

Project Leader

Sales Representative | Light Construction Equipment

Domain Architect - Data & AI - Hybrid

Loan Set Representative

Enterprise Account Executive | Government & Public Sector

Partner Operations Improvement Manager

Installation & Commissioning Technician

Technical Services Engineer Expert

Technical Services Engineer

Service Account Representative - Brisbane

Content Engineer (Brisbane/ Sydney) - Hybrid

Client Associate

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