In-Demand Customer support representative Jobs in Carrum Downs, Vic

Account Manager - VIC, TAS, SA
Howmet Aerospace —Clayton VIC
- Full-time
- Customer service
- Bachelor's degree
- Business
Quick Apply
Care Partner Assistant (Khmer or Serbian Speaking)
Beata Homecare —Mount Waverley VIC
- $60,000 - $65,000 a year
- Urgently hiring
- CPR Certification
- Microsoft Office
- First Aid Certification
Quick Apply
5d
Head of Sales - Commercial Vehicle Group (CVG)
Commercial Vehicle Group —Mount Waverley VIC
- Full-time
- Sales
- Leadership
- Negotiation
Quick Apply
2d
Field Service Technician
Liebherr-Australia Pty. Ltd. —Melbourne VIC
- $110,000 - $150,000 a year
- Overtime
- Customer service
- Computer skills
- Parental leave
Workshop Technician
Liebherr-Australia Pty. Ltd. —Melbourne VIC
- Overtime
- Maintenance
- Forklift
- Health insurance
- Parental leave
Customer Service Representative
Auto Parts Group —Dandenong VIC
- Full-time
- Customer service
- Parental leave
- Employee assistance program
Quick Apply
3d

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Account Manager - VIC, TAS, SA

Howmet Aerospace -
Clayton VIC

Quick Apply

Job Details

Full-time

Qualifications

Customer service
Mechanical Engineering
Technical support
Bachelor's degree
Driver Licence
Business

Full Job Description

Key Position Responsibilities

Business Development:
Identification of business development opportunities, with opportunities developed and progressed until the point of becoming a commercial reality.
Outcome: Strategic analysis and development of various markets, including but not limited to mining, rail, oil and gas.

Travel Requirements:
Travel within allocated state(s) as well as interstate to ensure commercial opportunities are appropriately explored and serviced.
Outcome: Effective exploration and servicing of commercial opportunities across regions.

Customer Engagement:
Plan and undertake regular call patterns to existing customers to promote Howmet Fastening Systems (HFS).
Outcome: Develop and maintain customer relationships that promote both regular and ad-hoc sales.

Account Management:
Service and develop accounts according to sales targets through effective sales presentations, training, joint calls, and utilisation of support services including Account Managers, Business Development Managers, Engineers and Service Personnel where appropriate.
Outcome: Develop and maintain customer relationships that result in commercial outcomes.

Product Implementation:
Implement new and innovative HFS products through detailed project management and marketing programs.
Outcome: Proactive, planned and detailed sales and marketing plans implemented for specified and generic markets and customers.

Strategic Contribution:
Provide recommendations and identify opportunities to the Sales & Marketing Manager for incorporation into the organisation’s sales and marketing strategy.
Outcome: Translate field and customer-facing knowledge into tangible input for the organisation’s sales and marketing strategy.

Technical Support:
Provide application and product knowledge to Customer Service and other relevant HFS staff.
Outcome: Provide timely advisory support to HFS staff.

Trade Show Participation:
Adopt a role in the development and implementation of HFS displays at trade show events.
Outcome: Ensure a positive image of HFS is portrayed, with an appropriate range of products clearly displayed and communicated to customers.

Database Management:
Utilising available resources, maintain a database capturing potential contacts and opportunities for HFS.
Outcome: Identify, record and maintain opportunities, and report on any barriers preventing conversion into commercial outcomes.

Project Work:
Undertake projects that have the capacity to translate into commercial and business development opportunities.
Outcome: Deliver projects that provide an appropriate return on capital.

Internal Support:
Provide guidance and advice to Customer Service Representatives.
Outcome: Provide knowledge and business acumen to Howmet staff to maximise effectiveness.

General Duties:
Undertake other duties as directed by the Sales & Marketing Manager.
Outcome: Contribute to the overall ability of HFS to satisfy customer and internal requirements.

Qualifications

Bachelor of Engineering (Mechanical):
Desired: A Mechanical Engineering degree is preferred to support technical understanding of products and applications.

Bachelor of Business (or similar):
Desired: A business-related qualification is advantageous to support commercial and strategic capabilities.

Unencumbered Full Victorian Driver’s Licence:
Mandatory: A valid, unrestricted driver’s licence is required to support travel within the role.

Quick Apply

Refine Your Search

customer support representative jobs in carrum downs, vic

Account Manager - VIC, TAS, SA

Care Partner Assistant (Khmer or Serbian Speaking)

Head of Sales - Commercial Vehicle Group (CVG)

Field Service Technician

Workshop Technician

Customer Service Representative

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