About Accenture
Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 786,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at www.accenture.com.
Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.
About the role
We are seeking an Identity Support Engineer to support technical application onboarding into enterprise identity platforms. This role focuses on assisting application teams with onboarding activities, integration troubleshooting, and steady‑state support, ensuring applications are correctly and consistently integrated with identity services.
You will work alongside identity engineers, platform teams, and application owners to support onboarding patterns, resolve integration issues, and contribute to repeatable onboarding processes.
What you’ll be responsible for
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Supporting technical onboarding of applications to identity platforms, including:
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Connector configuration and validation
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Attribute and entitlement mapping
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Identity and access flow verification
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Assisting application teams with integration requirements, configuration questions, and issue resolution.
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Supporting onboarding activities across identity capabilities such as:
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Identity governance
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Authentication and authorisation
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Privileged access
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Troubleshooting provisioning, authentication, and authorisation issues during onboarding and post‑deployment.
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Executing defined onboarding checklists and patterns to ensure consistent outcomes.
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Maintaining onboarding documentation, configuration records, and support runbooks.
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Supporting defect resolution and minor configuration updates under guidance.
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Participating in handover and hypercare activities following onboarding releases.
What we’re looking for
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3–5+ years’ experience in identity, access management, or security platform support roles.
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Hands‑on experience supporting application integrations with IAM or security platforms.
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Strong understanding of identity concepts such as users, groups, roles, entitlements, and access flows.
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Ability to work with application teams and translate requirements into technical configuration.
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Strong troubleshooting and documentation skills.
Security Clearance
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Current NV2 Security Clearance
Must be willing to work onsite 5 days a week
Benefits of working at Accenture:
18 weeks paid parental leave- Long & short-term career break opportunities
- Structured career development program
- Local and international career opportunities.
- Certified as a Family Inclusive Workplace™
- Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.
- We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!
We are a WORK180 Endorsed Employer, to see our benefits and policies click here
All our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You’ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
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Equal Employment Opportunity Statement for Australia:
At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.
Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.
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