In-Demand Entry level support Jobs in Dandenong, Vic

Sales Customer Support Advisor (Entry-Level), Mulgrave
Tesla —Mulgrave VIC
- Weekend availability
- Hospitality
- Sales
- Customer service
Payroll Administration Officer
Scope (Aust) —Hawthorn VIC
- $15,900 a year
- Part-time
- Microsoft Office
- Administrative experience
- Parental leave
- Fuel discount
7d
Service Transition Coordinator
Scope (Aust) —Hawthorn East VIC
- $15,900 a year
- Full-time
- Organisational skills
- Communication skills
- Fuel discount
Case Officer - Medical Information Exchange (FT & Hybrid)
Unified Healthcare Group —Prahran VIC
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Parental leave
Quick Apply
7d
Service Receptionist
Autosports Group Limited —Doncaster VIC
- Full-time
- Customer service
- Microsoft Office
- Senior Secondary Certificate of Education
- On-the-job training
Quick Apply
7d
VCE English Language Tutor - Glen Waverley
Contour Education —Glen Waverley VIC
- $50 - $75 an hour
- Part-time
- Senior Secondary Certificate of Education
- Education
- Communication skills
Quick Apply
Year 7-10 Maths Tutor
Contour Education —Narre Warren VIC
- $45 - $65 an hour
- Weekend availability
- Senior Secondary Certificate of Education
- University
- Education
CRN - Mobility Administrator
Grace Removals —Mount Waverley VIC
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Employee assistance program
VCE English Language Tutor
Contour Education —Glen Waverley VIC
- $50 - $75 an hour
- Weekend availability
- Senior Secondary Certificate of Education
- Education
- Communication skills
Customer Support Agent
Detector Inspector —Carnegie VIC
- Full-time
- Communication skills
Quick Apply
10d
Learning Specialist Director of Data and Assessment
Victorian Government —Melbourne Eastern Suburbs VIC
- Full-time
- Senior Secondary Certificate of Education
- Leadership
- Communication skills
7d
VCE Maths Tutor
Contour Education —Springvale VIC
- $50 - $75 an hour
- Part-time
- Senior Secondary Certificate of Education
- Education
- Communication skills
Quick Apply
Catering Assistant - Ashwood
Cater Care Australia / Cater Care Services —Ashwood VIC
- Part-time
- Customer service
- Communication skills
- Kitchen
- Employee assistance program
- Employee discount
Quick Apply
4d
VCE Chemistry Assistant Tutor - Glen Waverley and Box Hill
Contour Education —Glen Waverley VIC
- $30 an hour
- Part-time
- Hybrid work
- Senior Secondary Certificate of Education
- Education
- Communication skills
Quick Apply
Team Member
Zeus Street Greek —Chadstone VIC
- Hospitality
- No experience needed
Real Estate Sales Assistant
Noel Jones —Box Hill VIC
- Full-time
- Microsoft Office
- Data entry
- Computer skills
VCE Physics Assistant Tutor - Glen Waverley
Contour Education —Glen Waverley VIC
- $30 - $75 an hour
- Part-time
- Hybrid work
- Senior Secondary Certificate of Education
- Education
- Communication skills
Quick Apply
VCE English Language Tutor - Bentleigh & Narre Warren
Contour Education —Narre Warren VIC
- $50 - $75 an hour
- Part-time
- Senior Secondary Certificate of Education
- University
- Education
Quick Apply
Purchasing & Logistics Manager
Howmet Aerospace —Clayton VIC
- Full-time
- ERP systems
- Microsoft Office
- Supervising experience
Quick Apply
Casual Catering Assistant - Glen Waverley
Cater Care Australia / Cater Care Services —Glen Waverley VIC
- Customer service
- Food service experience
- Communication skills
- Employee assistance program
Quick Apply
10d

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Sales Customer Support Advisor (Entry-Level), Mulgrave

Tesla -
Mulgrave VIC

Apply Now

Job Details

Internship

Qualifications

Hospitality
Sales
Customer service
Lead generation
Sales pipeline
Communication skills

Full Job Description

What to Expect

Open to Full-Time OR Part-Time (minimum 18 hours per week) employment.

The Sales Customer Support Advisor is an entry-level position designed for people who are new to customer service and looking to build a career in a fast-paced, technology-driven environment. As an Advisor, you will be the first point of contact for customers reaching out to Tesla through our digital and phone channels.

Your main focus will be on handling inbound communications, including phone calls, emails, and SMS messages, and responding to customers clearly, helpfully, and in a way that reflects the Tesla brand. You will not be managing a sales or delivery pipeline at this stage. Instead, this role is about learning the business, developing your communication skills, and supporting the broader Virtual Tesla Advisor team by taking on inbound customer enquiries.

On weekends, you will get hands-on experience by helping with customer-facing tasks such as test drives, delivery handovers, and events. You will not own a sales or delivery pipeline. Instead, you will support the team, learn the role, and build your skills in a fast-paced environment.

This is a great opportunity for someone who is enthusiastic, eager to learn, and passionate about Tesla's mission to build a world of amazing abundance.

What You'll Do

Inbound Phone Support

Answer inbound phone calls from Tesla customers in a friendly, professional, and helpful manner.
Listen carefully to customer enquiries and provide accurate information or direct them to the right team.
Handle a variety of customer questions, including enquiries about Tesla products, orders, and ownership.
Ensure every customer interaction reflects Tesla's values and commitment to a great experience.
Take clear and accurate notes on customer interactions and update systems accordingly.

Email and SMS Response

Respond to inbound customer emails and SMS messages in a timely and professional manner.
Ensure written communication is clear, on-brand, and tailored to the individual customer's question or concern.
Follow up with customers where needed to ensure their enquiry has been fully resolved.
Manage a shared inbox or communication queue, prioritising responses based on urgency and customer needs.
Escalate complex or unresolved enquiries to a senior Virtual Tesla Advisor where appropriate.

Customer-Facing Activities

Help run test drives at the showroom or events, making sure customers feel welcome and safe.
Assist with delivery handovers by preparing vehicles and supporting customers on their delivery day.
Support lead generation at pop-up events and weekend activities by talking to people and collecting contact details.
Work as part of the team to create a positive experience for every customer.

Learning and Development

Complete Tesla's onboarding training to build a solid understanding of our products, services, and systems.
Learn how to use Tesla's internal tools and CRM systems to manage and record customer interactions.
Shadow senior Virtual Tesla Advisors to understand how the broader sales and delivery process works.
Take part in regular team check-ins, coaching sessions, and product knowledge updates.
Actively seek feedback and take steps to continuously improve your performance and skills.

What You'll Bring

You do not need prior experience in sales or the automotive industry. What matters most is your attitude, your willingness to learn, and your ability to connect with people.

Ability to work at least 18 hours across 3 shifts, Monday to Friday and occasional weekends during busier periods
Currently studying or recently finished studies (university, TAFE, or equivalent).
A genuine passion for technology, innovation, and Tesla's mission.
Strong verbal and written communication skills in English, with an ability to adjust your tone based on the customer.
A positive, can-do attitude and the ability to stay composed in a busy environment.
Good attention to detail and the ability to manage multiple tasks at once.
Comfortable working both independently and as part of a collaborative team.
Reliable and punctual, with a strong sense of personal accountability.
Basic computer literacy and a willingness to learn new systems and tools quickly.
Right to work in Australia (including student visa holders with valid work rights).
Previous customer service, retail, or hospitality experience is a plus

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Apply Now

Refine Your Search

entry level support jobs in dandenong, vic

Sales Customer Support Advisor (Entry-Level), Mulgrave

Payroll Administration Officer

Service Transition Coordinator

Case Officer - Medical Information Exchange (FT & Hybrid)

Service Receptionist

VCE English Language Tutor - Glen Waverley

Year 7-10 Maths Tutor

CRN - Mobility Administrator

VCE English Language Tutor

Customer Support Agent

Learning Specialist Director of Data and Assessment

VCE Maths Tutor

Catering Assistant - Ashwood

VCE Chemistry Assistant Tutor - Glen Waverley and Box Hill

Team Member

Real Estate Sales Assistant

VCE Physics Assistant Tutor - Glen Waverley

VCE English Language Tutor - Bentleigh & Narre Warren

Purchasing & Logistics Manager

Casual Catering Assistant - Glen Waverley

I want to receive the latest job alert for entry level support in dandenong, vic

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