In-Demand Westpac group Jobs

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Transaction Banking Manager
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Personal Banking Advisor - Caroline Springs, VIC

Westpac -
Caroline Springs VIC

Apply Now

Job Details

Full-time

Qualifications

Sales
Customer service
Cash handling

Full Job Description

Permanent full-time opportunity available at Westpac’s Caroline Springs branch
Genuine opportunity to begin a long-lasting career
Welcome to a culture that celebrates who you are and what you bring
Bring your best-self to connect with customers from all walks of life

As a Personal Banking Advisor , you’ll be at the heart of our branch network, welcoming our customers to Westpac and engaging in meaningful conversations to uncover their needs and provide them with tailored banking solutions. You will utilise your product knowledge to assist customers in achieving their financial goals – both in-person and over the phone – and referring them on to our specialised Banking teams when necessary. This is a rewarding role which will see your dedication and expertise empower customers to make the most of their money, each and every day!

This is a full-time, branch-based role and the hours are across and inclusive of Monday to Friday.

What do I need?

Customer service and sales experience, ideally in a customer-facing / phone-based role with experience of working to targets
Resilience , with an ability to remain calm and composed whilst managing challenging situations
Comfortable in working towards sales / referral targets and calling customers over the phone
Numerical capability , ideally with proficiency in cash handling and counting, with ability to complete financial transactions with accuracy
An energetic personality coupled with a genuine passion for helping people !
The will to learn and adapt to new banking procedures and technologies

No banking experience? No problem. Your vibrant personality, eagerness to learn and commitment to delivering an exceptional customer service are key to excel in this role. At Westpac, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. We’re here to empower you with the knowledge and skills to thrive and advance your career with us!

Our Promise to You

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac Group the best place to work in the country. Here are just a few of the ways we’re already doing that:

Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
A variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to ‘give back’ to the community by getting involved in our many volunteering initiatives.

Create Your Future Today

To get started, simply click on the APPLY or APPLY NOW button.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, Sustainability and Flexibility’ section.

Apply Now

Refine Your Search

westpac group jobs

Personal Banking Advisor - Caroline Springs, VIC

Assistant Relationship Manager, Property Division

Branch Lending Manager

Virtual Personal Banking Advisor

Senior Automation Engineer (Network/ Infrastructure)

Senior Fraud Analyst - Application Fraud

Senior Manager, Enterprise Records Management and Privacy

Senior Engineer - Credit Risk Specialist

Transaction Banking Manager

Principal Engineer / Technology Service Owner - Murex

Account Manager, Referrer WA

Chief Ontologist – Downstream

Senior Engineer

Principal KDB Engineer

Azure Support Lead

Manager, Enterprise Functions Assurance, Risk

Principal Engineer - Murex Integration and Interfacing System Specialist

Executive Manager, Certification & Settlements (Adelaide or Sydney)

Analyst, GTS Client Service

Personal Banking Specialist

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