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Account Manager (digital media/advertising)

GumGum -
Sydney NSW

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Job Details

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Salesforce
DoubleClick
Analysis skills
DoubleClick for Publishers
AI
Communication skills

Full Job Description

GumGum is The Mindset Company™ transforming advertising. We're an advertising technology company delivering results by matching brands with people in the right mindset in the moments that matter. Our platform is powered by the Mindset Graph™, our AI-driven data engine that processes billions of real-time contextual, creative, environmental, and historical signals to match every ad with the most receptive audience. The result is advertising that drives meaningful outcomes for advertisers and publishers, and is more relevant for consumers.

We were founded in 2008 and are headquartered in Santa Monica, California, operating in over 19 markets across North America, Europe, Japan, and Australia.

Our principles guide our work every day and are as follows:

Customer-Obsessed: We're focused on advertising solutions that solve needs and drive success for clients and partners.
Make it Happen: We have a bias for action and take ownership to deliver results.
Always Innovate: We push boundaries with creativity and technology.
Foster Belonging: We ensure colleagues feel included, supported, and empowered to thrive.

To be a part of The Mindset Company™ transforming advertising, please visit www.gumgum.com/careers.

The Account Manager is a critical role within the Customer Success department that partners directly with Sales to service our advertising agency partners and execute high-performing advertising campaigns. The Account Manager is responsible for ensuring campaigns exceed expectations - driving renewals and strengthening relationships with clients across both direct and programmatic environments.

The role involves coordinating internal teams, reviewing and interpreting performance data, and proactively identifying opportunities for growth. Account Managers will support the execution of direct and programmatic campaigns by managing day-to-day setup, activation, monitoring, and reporting needs, ensuring the delivery of a seamless client experience and campaign success.

Note: GumGum fosters a flexible work environment, offering GumGummers the ability to work either in-office or remotely/from home. For this position, in-person/office collaboration is required 2 days per week (Tuesday and Thursdays), supporting a balanced approach to flexibility and team engagement.

What You'll Achieve

Own the end-to-end campaign lifecycle (kickoff through wrap)
Serving as the primary point of contact for clients, agencies, and trading desks alongside the Sales team
Presenting campaign performance, insights, and strategic recommendations to clients and internal stakeholders
Driving upsell, cross-channel, and renewal opportunities within existing accounts
Partner cross-functionally with AdOps, Design, Engineering, and Sales to ensure seamless campaign execution
Lead internal coordination (pod meetings, documentation, timelines) to keep campaigns on track
Serve as the primary point of contact for clients, agencies, and trading desks
Present campaign performance, insights, and strategic recommendations to clients and internal stakeholders
Identify upsell, cross-channel, and renewal opportunities within existing accounts
Support Sales by leveraging campaign success and client insights to drive future revenue

Skills You'll Bring

1–2+ years of experience in digital media (Account Management, Media Planning, or similar)
Working knowledge of programmatic advertising (e.g., RTB, Deal IDs, campaign activation)
Strong analytical skills with the ability to interpret performance data and translate insights into action
Excellent written and verbal communication skills, with client-facing experience
High attention to detail and ability to manage multiple campaigns in a fast-paced environment
Proficiency in PowerPoint, Excel, and Word
Familiarity with ad tech platforms and tools (e.g., DoubleClick, IAS, DoubleVerify, Salesforce, JIRA)
Understanding of digital advertising fundamentals, agency structures, and client service best practices

Note: we are unable to support visa sponsorships at this time.

Learn about our benefits & perks package at gumgum.com/benefits. If you'd like additional information, your recruiter can share more specifics during the hiring process!

Awards

2025 & 2026 Digiday Media Awards Europe Best Contextual Targeting Offering
2025 AdExchanger Awards AI Innovators, Technology & Service Provider, Finalist
2025 MARKETECH APAC Marketing Technology Awards Silver Winner for Best Contextual Advertising Tech Platform

We're always learning and evolving as a company, and we continue to take thoughtful steps to support our people and strengthen our culture.

Follow Us on Social

Instagram: @gumgum
LinkedIn: https://www.linkedin.com/company/gumgum/
YouTube: @GumGumInc
TikTok: @itsgumgum

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