In-Demand Shift leader Jobs in Merewether Nsw

Customer Care Consultant
nib Group —Newcastle NSW
- Full-time
- Hybrid work
- Customer service
- Computer skills
- Health insurance
- Parental leave
1d
Advanced Educator (Diploma)
Uniting NSW.ACT —Medowie NSW
- $38.92 - $43.88 an hour
- 8 hour shift
- First Aid Certification
- Employee assistance program
Registered Nurse - Garden Suburb
Uniting —Garden Suburb NSW
- Up to $52.66 an hour
- Part-time
- Nursing
- Care plans
- Leadership
Crew - Franchise
Guzman y Gomez —Belmont NSW
Quick Apply
Registered Nurse - Emergency Department (Safe Staffing Levels) - Calvary
Calvary HealthCare Newcastle —Newcastle NSW
- $37.48 - $52.62 an hour
- Weekend availability
- Nursing
- Parental leave
- Employee assistance program
Aboriginal Youth & Disability Support Worker
Allambi Care —Charlestown NSW
- Day shift
- Bachelor's degree
- First Aid Certification
Aged Carer | Bolton Point NSW
Roshana Care Group —Bolton Point NSW
- Part-time
- No degree
- Care plans
- Communication skills
- Employee assistance program
5d
Registered Nurses + Enrolled Nurses
Anglican Care —Booragul NSW
- Up to $55.32 an hour
- Casual pool
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Kitchen Hand | Bolton Point NSW
Roshana Care Group —Bolton Point NSW
- Hospitality
- Kitchen experience
- Employee assistance program
6d
Retail 12V Sales Manager - Newcastle
4WD SUPACENTRE —Newcastle NSW
- Full-time
- Sales
Quick Apply
Visiting Medical Officer in General Practice Sexual Assault (apply via eCredential)
Hunter New England Local Health District —Newcastle NSW
- On call
- Clinic
- Employee assistance program
Plant Manager
KG Talent —Toronto NSW
- Full-time
- Manufacturing
- Leadership
Quick Apply
Enrolled Nurse
Calvary HealthCare Newcastle —Newcastle NSW
- Weekend availability
- Nursing
- Parental leave
- Employee assistance program
Registered Nurse
Anglican Care —Booragul NSW
- Up to $55.32 an hour
- Part-time
- First Aid Certification
- Leadership
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
11d
Urgent Care Enrolled Nurse | Charlestown | Casual
For Health Group —Charlestown NSW
- Weekend availability
- Clinic
- Acute care experience
- Communication skills
- Health insurance
- Dental insurance
Cleaner | Toronto NSW
Roshana Care Group —Toronto NSW
- Cleaning
- Employee assistance program
1d
Urgent Care Registered Nurse | Charlestown | Casual
For Health Group —Charlestown NSW
- Weekend availability
- ICU experience
- Communication skills
- Nursing
- Health insurance
- Dental insurance
Enrolled Nurse
NSW Health —Waratah NSW
- Part-time
- Nursing
- Parental leave
- Employee assistance program
Registered Nurse - Professional Pathway Program
Ramsay Health Care —Gateshead NSW
- Part-time
- Acute care experience
- Nursing
- Parental leave
- Referral program
Quick Apply
13d
Registered Nurse - Caves Beach | Mawson Court
Southern Cross Care (NSW & ACT) —Caves Beach NSW
- Part-time
- Care plans
- Employee assistance program
- Referral program
Quick Apply

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shift leader jobs near merewether nsw

Customer Care Consultant

nib Group
Newcastle NSW

Apply Now

Job Details

Full-time
1 day ago

Benefits

Health insurance
Training program
Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Customer service
Computer skills

Full Job Description

Let’s talk about this role

We are looking for people who can turn an interaction with a member into an experience they will remember, for all the right reasons!

Working in our contact centre is high-energy and fast-paced! Your day is mapped out, answering up to 40 calls with often only a few seconds to adjust before answering the next one. The environment is very structured with set breaks and Key Performance Indicators (KPIs) to reach.

We value human connection so you won’t be reading from scripts, we want you to bring your personality to work and make a difference to our members and their health journey. The calls themselves can range from simple inquiries to more complex issues that require problem-solving. There's a rhythm to it - each call is an opportunity to assist members, provide solutions, update records and smoothly transition to the next interaction, ensuring every customer receives the support they need.

There's also a sense of accomplishment in supporting our members when they need us the most. You’ll receive training so you’re equipped with the right skills and knowledge to thrive and you’ll be part of a supportive team with very knowledgeable Leaders who are always there to assist and celebrate your success.

If you thrive in a fast-paced, dynamic environment and love a challenge, then this could be the perfect job for you!

This role will be based in our Newcastle
This role operates on a rotating roster from Monday to Friday, with 7.6 hour shifts between 8:00am and 6:00pm (for example, starting between 8:00am-10:00am, therefore finishing any time between 4:00pm-6:00pm).

If you are selected to progress, you will be invited to attend an in-person Assessment Centre. During this session you’ll participate in a group activity, a short interview and a role play. This will take place in the Newcastle hub on Tuesday, 11 August from 9:15am – 12:15pm .

The position starts on 7 September 2026 and requires your commitment to a four-week training program at our Newcastle office.

Let's talk about working at nib Group

Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace. At nib, we’re committed to creating a flexible working environment where you’re free to be you.

Other benefits to support you at work (and play) include:

50% discount on nib health insurance and 35% off travel insurance
The opportunity to give back to the community through paid leave for volunteering through nib Foundation
Well Program and corporate fitness discounts
Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits
Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

Let’s talk about you

You are confident in your computer skills and can multi-task and navigate systems whilst speaking with members over the phone
You can work in a structured and busy environment
You have previous experience in customer service and can provide exceptional outcomes
You enjoy interacting with customers over the phone
You have a willingness to learn and maintain new skills
You are motivated to achieve set goals and KPIs
You have a flexible and positive work approach and attitude

Let’s talk about who we are

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members, travellers and participants make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.

We're looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.

Let’s talk about diversity, equity, and inclusion

We welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse community members to apply for open roles.

nib Group is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, please contact us at nibemployment @ nib.com.au.

The fine print

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.

Next Steps: If you’re successful in going through to the next stage, you will be sent an online Chat Interview via email from Sapia to complete (if you don’t complete this you won’t progress further).

Apply Now

Refine Your Search

shift leader jobs in merewether nsw

Customer Care Consultant

Advanced Educator (Diploma)

Registered Nurse - Garden Suburb

Crew - Franchise

Registered Nurse - Emergency Department (Safe Staffing Levels) - Calvary

Aboriginal Youth & Disability Support Worker

Aged Carer | Bolton Point NSW

Registered Nurses + Enrolled Nurses

Kitchen Hand | Bolton Point NSW

Retail 12V Sales Manager - Newcastle

Visiting Medical Officer in General Practice Sexual Assault (apply via eCredential)

Plant Manager

Enrolled Nurse

Registered Nurse

Urgent Care Enrolled Nurse | Charlestown | Casual

Cleaner | Toronto NSW

Urgent Care Registered Nurse | Charlestown | Casual

Enrolled Nurse

Registered Nurse - Professional Pathway Program

Registered Nurse - Caves Beach | Mawson Court

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