PURPOSE
The AD is primarily responsible for contributing to reviewing, updating, and implementing the business plan, developing business opportunities in line with the business strategy, and looking for market opportunities. The role involves taking responsibility for the delivery of key accounts, including developing relationships, identifying and securing opportunities and pipeline, providing service delivery and demonstrating role as a key stakeholder and first point of contact. ADs will review performance against Client Strategies and Staff Engagement Quarterly with the D/ED. ADs are expected to be billable as per their internal/external requirements whilst ensuring to be proactive and balance time to allow for work winning, client account and staff management.
Primary peers: Associate Directors and Digital Transformation Lead
Direct reports: Principal Consultants working in the Region, Managing Consultants, Senior Consultants, Consultants
DUTIES & RESPONSIBILITIES
The role will require the ability to work flexibly and undertake other activities of a similar nature that fall within capabilities. Duties are indicative of the position and are not limited to the list below.
Strategy and Growth
Account Management
Attend regular catch-up meetings with other regions to share business development opportunities
Seek out appropriate speaking opportunities, prepare papers for and provide local representation at networking events, awards, industry association events and conferences.
Ensure key accounts are managed effectively and account plans are in place and up to date.
Schedule and attend regular meetings with all client contacts to ensure proactive identification of opportunities and resolution of issues.
Ensure technical excellence and quality in the delivery of services.
Staff Management
Recruitment
Development
Communication and Community
Governance, Finance and Procedure
Compile monthly regional performance report (SOFT Report) in approved format for review by D/ED. This includes key accounts, work winning, staff management, marketing, risks and opportunities.
Systems and Processes
Personal Development
Take ownership of your ongoing personal and professional development by:
HSEQ
Ensure compliance with all relevant health, safety, environmental, and quality regulations and standards.
PERFORMANCE & DEVELOPMENT
KNOWLEDGE & EXPERIENCE
Qualifications
