In-Demand Customer service representative Jobs in Parafield Sa

Guest Service Agent
IBIS —Greater Adelaide SA
- Part-time
- Computer skills
- Communication skills
Quick Apply
SAAS Customer Service Pool
SA Health —Adelaide SA
- $66,905 - $71,970 a year
- Full-time
Fuel and Convenience Customer Service Representative – Adelaide Metropolitan
Agostino Group —Adelaide SA
- Public holidays
- Communication skills
Fuel and Convenience Customer Service Representative – Angle Vale
Agostino Group —Adelaide SA
- Public holidays
- Communication skills
Fuel and Convenience Customer Service Representative – Roseworthy
Agostino Group —Adelaide SA
- Public holidays
- Communication skills
Rental Sales Agent / Customer Service & Sales Representative
Avis Budget Group —Adelaide Airport SA
- Part-time
- Hospitality
- Customer service
- Employee assistance program
- Employee discount
Quick Apply
3h

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Guest Service Agent

IBIS -
Greater Adelaide SA

Quick Apply

Job Details

Part-time

Qualifications

Computer skills
Communication skills

Full Job Description

Company Description

At Ibis Adelaide, our Guest Service Agents are our un-official director of first impressions at the hotel front desk! You lead with liking, making every person feel welcome and create memorable experience, right from GO!

Job Description

Our Guest Service Agents are a key position and the first point of call for our guests when they arrive. You will be checking guests in and out, handling enquiries from in house guests and helping to maintain our hotel as the busiest in town, chat with our guests to ensure a sense of welcome and belonging. You will be a guru of local knowledge to help every guest get the most out of their stay, all whilst listening out for all opportunities to wow our guests when they least expect it.

In this role, you daily mission will include:

Warmly welcome guests and provide ongoing support to the Reception team
Deliver exceptional guest service with a friendly, approachable manner that reflects our brand values.
Assist guest with check in / out, information during their stays
Respond promptly to guest concerns, taking ownership and following up with relevant departments to ensure satisfaction
Switchboard communications with the rest of the hotel operational teams (Food & Beverage, Maintenance, etc.)
Process / take bookings during reservations after hours
Attend to guest with a professional telephone manner
Ability to think on your feet and anticipate guests needs
Multitask with great time management
Solve problems on the spot
Work in a face paced environment

Bring your passion for hospitality and leadership—apply today and help us make every guest feel right at home!

Qualifications

What You Bring – Big Personality, Bigger Drive

You’re a go-getter with a passion for people, unstoppable energy, and a can-do spirit that lifts everyone around you. You're not just looking for a job—you’re chasing the next big challenge, and you thrive on making things happen.

Here’s what sets you apart as our next Guest Service Agent:

You will ideally have previous experience as a Guest Service Agent / Hotel receptionist, however not essential
We are looking for a special someone with a passion for people and providing impressive service to join our front office team on a full time basis.
Computer literate.
Exceptional communication skills both written, verbal and non-verbal.
You will be an organized individual with a high attention to detail
Previous experience in a Reservations environment is an advantage
Prior use of Opera Cloud & TARS Database or similar PMS is preferred.
Working rights to accommodate a full time role in Australia

Additional Information

What is in it for you:

ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide (Accommodation, Food & Beverage, Apple products discounts, Samsung products discounts, and whole range of perks)
Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities. Join the fight against single use plastic in hotels!
Laundered uniform

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Quick Apply

Refine Your Search

customer service representative jobs in parafield sa

Guest Service Agent

SAAS Customer Service Pool

Fuel and Convenience Customer Service Representative – Adelaide Metropolitan

Fuel and Convenience Customer Service Representative – Angle Vale

Fuel and Convenience Customer Service Representative – Roseworthy

Rental Sales Agent / Customer Service & Sales Representative

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