In-Demand Java developer Jobs in Richmond, Vic

Software Engineer (Product Support Specialist) - D2L Australia Pty Ltd
D2L Australia Pty Ltd —Melbourne VIC
- $79,500 a year
- Full-time
- Computer Science
- Customer service
- Microsoft Office
Quick Apply
3d
Software Engineer, ServiceNow
ANZ Banking Group —Melbourne VIC
- Full-time
- Administrative experience
- Analysis skills
- APIs
6d
Binance Accelerator Program - Backend Engineer (Java), Risk
Binance —Melbourne VIC
- Contract
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
Quick Apply
Java Backend Engineer - e-Commerce (Fully Remote)
Binance —Melbourne VIC
- Full-time
- Remote
- Systems design
- AI
- Work from home
Quick Apply
Application Support Engineer - Employment Information Kit
ConnectEast —Ringwood VIC
- Part-time
- Oracle
- Management
- Computer Science
- Employee assistance program
Product Developer, Sr
Epicor —Melbourne VIC
- Full-time
- Master's degree
- SQL
- APIs
Senior Backend Engineer, Financial Markets
Airwallex —Melbourne VIC
- Full-time
- Salesforce
- SQL
- APIs
Software Engineer
Ippon Technologies —Melbourne VIC
- Full-time
- Hybrid work
- AWS
- Agile
Quick Apply
Developer - Embedded Finance
Axsys —Melbourne VIC
- Azure
- AWS
- Agile
- Parental leave
13d
Oliver Wyman - Senior Lead AI Engineer - Melbourne
Oliver Wyman —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
Senior Software Engineer
Tes Global —Melbourne VIC
- Full-time
- Databases
- APIs
- Communication skills
Quick Apply
Developer
Department of Justice and Community Safety —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
3d
Lead Engineer - AI/ML
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- AI
- Annual leave
- On-the-job training
Integration Developer
NEC Corporation —Docklands VIC
- Azure
- DevOps
- Software development
- Health insurance
- Parental leave
Staff Product Security Engineer
Airwallex —Melbourne VIC
- Full-time
- Google Suite
- Computer Science
- Salesforce
SAP Developer (CPI and BTP Cloud & Integration)
Service Stream —Melbourne VIC
- Full-time
- Management
- Computer Science
- Salesforce
- Annual leave
5d
Java Backend Engineer – On-Chain Payment Integration
Binance —Melbourne VIC
- Full-time
- Remote
- English
- APIs
- AI
Quick Apply
AEM Tech Lead Engineer
Tennis Australia —Melbourne VIC
- Full-time
- Azure
- AWS
- APIs
- On-the-job training
- Parental leave
6d
Fintech Engineer
LHR —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
Quick Apply
Principal Engineer
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Agile
- Parental leave
2d

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java developer jobs near richmond, vic

Software Engineer (Product Support Specialist) - D2L Australia Pty Ltd

D2L Australia Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Full-time
$79,500 a year
3 days ago

Qualifications

Computer Science
IIS
Customer service
Technical support
Microsoft Office
SQL
Bachelor's degree
Certificate II
REST
LDAP
APIs
Time management
Information Technology

Full Job Description

Headquartered in Ontario, Canada, D2L Australia Pty Ltd ("D2L Australia") is an Australian subsidiary of D2L Inc. The business provides a suite of proprietary eLearning software systems/solutions to clients and learners in higher education, schools, healthcare, government and the enterprise sector. D2L Australia is seeking a full time Software Engineer (Product Support Specialist) to provide advanced technical support for our eLearning software by investigating, diagnosing and resolving complex application issues experienced by customers. Acting as the primary technical escalation point for client technical teams, this role will be based in Melbourne (VIC 3000).

Base salary: $79,500 (plus super)

Main Responsibilities:

· Analyse, diagnose and resolve complex application and technical issues reported by users through systematic investigation and troubleshooting.

· Serve as the primary technical escalation point for clients and internal teams, managing high-priority incidents and providing timely resolutions.

· Communicate with users via phone, email, chat and case management systems to identify, document and manage technical support requests within defined service levels.

· Research technical issues using product documentation, technical manuals and knowledge resources to determine root causes and implement effective solutions or workarounds.

· Identify and rectify configuration issues and perform advanced troubleshooting of authentication protocols, APIs, SIS integrations, LTIs and other application integrations.

· Develop and execute SQL queries and analyse IIS logs and diagnostic data to investigate application behaviour and accurately report technical findings.

· Collaborate with cross-functional teams to investigate complex issues, identify root causes and recommend appropriate technical solutions.

· Contribute to product improvement by preparing software defect reports, feature enhancement requests and identifying trends that support future technical modifications.

· Create and maintain technical documentation, including knowledge base articles, FAQs and support documentation for both internal teams and customers.

· Monitor and manage support cases by maintaining accurate case records, meeting service level objectives and participating in shift-based operational support.

Required Qualification and Experience:

· At least a bachelor’s degree in computer science or other relevant fields in information technology or software engineering

· 3 years of work experience in a similar role

· Customer service experience highly regarded

Ideal Skills and Attributes:

· Ability to analyse, diagnose and resolve complex software issues through systematic investigation and root cause analysis.

· Proficiency in web applications, APIs, SOAP/REST services, XML, HTML, Java, C#, .NET, JavaScript, LTI and related technologies.

· Ability to write and interpret complex SQL queries, analyse IIS logs, and use diagnostic tools (e.g., Wireshark and Fiddler) to investigate application behaviour.

· Experience with Active Directory, Office 365, OAuth, LDAP, SAML and related authentication solutions.

· Ability to communicate complex technical information clearly, collaborate with internal teams and clients, manage escalations, and provide technical guidance and support.

Job Type: Full-time

Pay: $79,500.00 per year

Work Location: In person

Quick Apply

Refine Your Search

java developer jobs in richmond, vic

Software Engineer (Product Support Specialist) - D2L Australia Pty Ltd

Software Engineer, ServiceNow

Binance Accelerator Program - Backend Engineer (Java), Risk

Java Backend Engineer - e-Commerce (Fully Remote)

Application Support Engineer - Employment Information Kit

Product Developer, Sr

Senior Backend Engineer, Financial Markets

Software Engineer

Developer - Embedded Finance

Oliver Wyman - Senior Lead AI Engineer - Melbourne

Senior Software Engineer

Developer

Lead Engineer - AI/ML

Integration Developer

Staff Product Security Engineer

SAP Developer (CPI and BTP Cloud & Integration)

Java Backend Engineer – On-Chain Payment Integration

AEM Tech Lead Engineer

Fintech Engineer

Principal Engineer

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