Implementation Manager
splose —Adelaide SA
- Full-time
- Hybrid work
Quick Apply
11d
Media Implementation Account Manager
Omnicom Group —Melbourne VIC
- Full-time
- Doctoral degree
- Communication skills
- Employee assistance program
1d
Event Manager
ICC Sydney —Sydney NSW
- Part-time
- Customer service
- Communication skills
Site Activation Operations Director - Australia - Remote
Worldwide Clinical Trials —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Nursing
Portfolio Manager - EMOB
ANZ Banking Group —Melbourne VIC
- Contract
- Analysis skills
- Product management
- Organisational skills
12d
Performance Manager
Accenture —Melbourne VIC
- Full-time
- Analysis skills
- AI
- Communication skills
Brand Manager, Vision Care
Alcon —Macquarie Park NSW
- Full-time
- Management
- Marketing
- English
11d
Brand Manager
William Grant & Sons —Sydney NSW
- Full-time
- Communication skills
- Health insurance
- Annual leave
5d
SAS I/II
Syneos - Clinical and Corporate - Prod —Remote
- Full-time
- Remote
- Bachelor's degree
- Organisational skills
- Communication skills
1d
Digital Analytics Specialist / Digital Tagging and Implementation Specialist
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Systems design
- SQL
- Analysis skills
- Parental leave
13d
Community Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
Quick Apply
In Store Visual Merchandiser - Cotton On Joondalup
Cotton On —Joondalup WA
- Full-time
Quick Apply
In-Store VM Manager Chadstone - Cotton On Australia
Cotton On —Chadstone VIC
- Full-time
Quick Apply
Principal Associate, Protecting Australia’s Nature
The Pew Charitable Trusts (Usa) —West Perth WA
- $115,700 - $129,200 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Bachelor's degree
- Work from home
Paid Growth Strategist
carsales —Melbourne VIC
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Parental leave
Quick Apply
Community Manager
JLL —Sydney NSW
- Sales
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
Visual Merchandising Specialist | Booragoon
Lululemon —Booragoon WA
- Weekend availability
- Sales
- Customer service
- Merchandising
- Annual leave
- Employee discount
In Store Visual Merchandiser - Cotton On Cockburn
Cotton On —Success WA
- Full-time
Quick Apply
Technical Lead
Bupa —Melbourne VIC
- Full-time
- APIs
- AI
- Leadership
13d
Digital Account Executive
DataSauce —Prahran VIC
- Full-time
- Communication skills

I want to receive the latest job alert for implementation & activation manager

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

implementation & activation manager jobs near

Community Manager jobs in Sydney NSW

Implementation Specialist jobs in Adelaide SA

Brand Manager jobs in Sydney NSW

Event Manager jobs in Sydney NSW

Implementation Specialist jobs in Melbourne VIC

Technical Lead jobs in Melbourne VIC

Retail Store Manager jobs in Perth Wa

Community Manager jobs in Alexandra Vic

Practice Manager jobs in Melbourne Vic

Community Manager jobs in Remote

Community Manager jobs in Geraldton Wa

Operations Manager jobs in Melbourne Vic

Community Manager jobs in Melbourne Vic

Implementation Specialist jobs in Sydney Nsw

Implementation Specialist jobs in Eagle Farm Qld

Implementation Specialist jobs in Lutwyche Qld

Clinical Teaching Specialist Melbourne University jobs in Melbourne Vic

Marketing Specialist jobs in Melbourne Vic

Senior Service Delivery Specialist jobs in South Australia

Business Development Manager jobs in Ashfield Nsw

Implementation Manager

splose
Adelaide SA

Quick Apply

Job Details

Full-time
11 days ago

Qualifications

Jira
Trello

Full Job Description

About us

splose is the AI-powered practice management platform powering better health care. Trusted by over 25,000+ Allied Health professionals around the world, splose is purpose-built to free clinicians from admin and let them focus on what matters most - helping people. Backed by leading VC funds EVP, Spectrum Equity, and Athletic Ventures we have recently announced a record-breaking $46M Series A raise - the largest Series A of any South Australian SaaS company ever. We’re growing fast and investing in our product, our people, and our global growth.

About you

We're looking for an Implementation Manager to run onboarding for our Mid-Market customer band(15 to 49 practitioners in their org) that make up the large majority of our implementation hours.

This role is built for speed and consistency, not bespoke handling. You'll deliver standardised onboarding within clear tier SLAs, protect that time from unnecessary manual work, and make sure every customer gets a great experience regardless of which Implementation Manager they land with. You're comfortable running a high volume of onboardings without cutting corners, and you know the difference between a problem worth solving once for everyone and a one off that just needs to be closed out.

What you'll do

Deliver standardised onboarding within tier SLAs: Run white glove elements where warranted, including focused, limited live Q&A sessions rather than a pure self-serve handoff
Enforce the self-serve data template policy for customers not on a supported Practice Management System, protecting onboarding time from manual data prep
Keep data migrations moving using the direct Implementation Manager to engineer channel for anything that gets genuinely complex
Feed onboarding friction patterns to the Implementation Lead rather than repeatedly solving the same one-off problem
Provide feedback that helps scale the onboarding process across the Mid-Market segments
Promote activation of upsell features, including SMS and Stripe, coming through the sales motion and in onboarding

What you'll bring

Required

1 to 3 years' experience in Customer Success, Onboarding, Implementation, or a related customer facing role, ideally within a SaaS or healthtech company
Comfortable working to defined SLAs in a high volume environment, balancing speed with a good customer experience
Strong product knowledge and the ability to run confident training and onboarding sessions
Clear, friendly communication style, with the ability to simplify technical concepts for non technical customers
Comfortable using CRM, support, and project tools such as Intercom, Trello, Pipedrive, or Jira
Good judgement on when to escalate versus resolve independently
Experience working with Allied Health professionals or in a clinical setting
Experience with data imports, migrations, or Practice Management Systems
Tertiary qualifications or relevant experience

Next Steps:

Only shortlisted candidates will be contacted for an initial screening call by our internal TA team.

Equal Opportunity Employer:

splose is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need support and adjustments in participating in this process, please let us know!

**We are not accepting recruitment agency submissions for this role.

Quick Apply

Refine Your Search

implementation & activation manager jobs

Implementation Manager

Media Implementation Account Manager

Event Manager

Site Activation Operations Director - Australia - Remote

Portfolio Manager - EMOB

Performance Manager

Brand Manager, Vision Care

Brand Manager

SAS I/II

Digital Analytics Specialist / Digital Tagging and Implementation Specialist

Community Manager

In Store Visual Merchandiser - Cotton On Joondalup

In-Store VM Manager Chadstone - Cotton On Australia

Principal Associate, Protecting Australia’s Nature

Paid Growth Strategist

Community Manager

Visual Merchandising Specialist | Booragoon

In Store Visual Merchandiser - Cotton On Cockburn

Technical Lead

Digital Account Executive

I want to receive the latest job alert for implementation & activation manager

Related Searches

Explore jobs in more locations

About us

About you

What you'll do

What you'll bring

Next Steps:

Equal Opportunity Employer:

Job Seeker Tools

Employer Tools

Browse

Stay Connected