Join us and experience Bunnings from the other side of the counter!
What’s in it for you when you’re part of our team:
Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
Free standard OnePass membership
Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
12 weeks paid parental leave, regardless of gender
Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build
This role offers an exciting opportunity to work closely with commercial clients and internal stakeholders while contributing to high‑quality project outcomes across the business.
The purpose of the BSS – Selection Consultant role is to engage with clients and provide an unparalleled customer service experience. This is achieved through the delivery of comprehensive, up‑to‑date knowledge of our products and the building and construction industry.
You will support customers through a seamless, end‑to‑end selection process, working in close collaboration with our state commercial sales teams, supply and install teams, and specialty sales teams, ensuring excellence in every customer interaction.
- Ability to read, interpret and understand architectural drawings, elevations and CAD (or equivalent) plans
- Confidently discuss design fundamentals and their application, including joinery specifications and functional requirements
- Apply strong c ommercial and construction knowledge to support successful customer and project outcomes
- Work closely with CCRM system stakeholders, ensuring all customer interactions are accurately captured and managed through the system
- Build and maintain effective working relationships with internal and external stakeholders
- Demonstrate professionalism through strong conflict management, influencing, collaboration and networking skills
- Apply sound commercial acumen across all customers and project interactions
- Deliver exceptional customer service with a strong focus on building rapport and long‑term relationships
- Demonstrate working knowledge of basic CAD drafting, with the ability to read and interpret plan drawings and elevations
- Apply extensive knowledge and experience of design fundamentals, including joinery specification, functionality and practical application
- Utilise sound building knowledge, including an understanding of NCC Building Codes and commercial operating systems
- Build and sustain strong professional relationships, managing conflict constructively and collaborating effectively across teams
- Demonstrate influencing and networking capability in a commercial environment
- Apply a comprehensive understanding of commercial and construction law to support business and customer outcomes
We are looking for a passionate team member who enjoys working with commercial clients and internal stakeholders. The BSS role is both rewarding and challenging, making it ideal for someone with a genuine interest in interiors, DIY or residential construction.
Design knowledge is not essential but will be highly regarded. You will also bring:
- Strong system capability and attention to detail
- Excellent organisational skills
- A genuine interest in being part of customer projects and seeing ideas transform into outstanding results
- A building or interior design qualification (beneficial but not essential)
- Confidence to approach, connect and interact with customers
- A willingness and eagerness to learn about products, systems and services
- A genuine passion for delivering exceptional customer service
You’ll be part of a workplace where you’ll feel like you belong.
We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings.
We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [email protected] .
Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.
About Us
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.
At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today.
Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
