In-Demand Windows server Jobs in Parramatta Nsw

Application Support Engineer Graduate
Gold-i —Sydney NSW
- $70,000 - $75,000 a year
- Full-time
- Management
- Writing skills
- Bachelor's degree
- Health insurance
- Work from home
Quick Apply
1d
Senior Technical Support Engineer
Palo Alto Networks —Sydney NSW
- Full-time
- Azure
- Administrative experience
- AWS
13d
Systems & Cloud Engineer
Francom —Sydney NSW
- Full-time
- Azure
- Management
- Scripting
Cyber Security Engineer
Unisys —Rhodes NSW
- Full-time
- Management
- Administrative experience
- AI
Junior Infrastructure Engineer, Sydney
Mako —Sydney NSW
- Software troubleshooting
- Microsoft Office
- Scripting
- Health insurance
- Parental leave
Quick Apply
Senior DevOps Engineer
Datacom —Sydney NSW
- Full-time
- Hybrid work
- DevOps
- Research
- AWS
- Work from home
Quick Apply
BMS Project Engineer
Johnson Controls —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Customer Engineer Specialist
Hitachi Rail —Macquarie Park NSW
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
4d
Senior Systems Administrator
Light & Wonder —Silverwater NSW
- Full-time
- Azure
- Management
- Computer Science
- Parental leave
Active Directory Security & Hardening Architect
Tata Consultancy Services —Sydney NSW
11d
Systems Administrator
NEP Australia —Eveleigh NSW
- Full-time
- Computer science
- Management
- Computer Science
- Employee assistance program
Quick Apply
Level 3 Service Desk Engineer
EFEX —Sydney NSW
- Full-time
- Administrative experience
- Communication skills
Quick Apply
Senior IT Systems Administrator
KBR —Sydney NSW
- Full-time
- Bachelor's degree
- No degree
- Parental leave
Integration Support Engineer
BD —North Ryde NSW
- Contract
- Databases
- Communication skills
- Hospital experience
Senior Microsoft Engineer
AARNet —Sydney NSW
- Microsoft Office
- SharePoint
- Annual leave
- Parental leave
Senior Systems Engineer - Infrastructure Security Operations
APRA —Sydney NSW
- Azure
- Management
Senior Cloud & Security Operations Engineer
Dexus —Sydney NSW
- Full-time
- Azure
- Scripting
Computer Network and Systems Engineer
MACS Technologies —Sydney NSW
- Full-time
- Microsoft Office
- SharePoint
Senior Cyber Security Engineer
Deloitte —Sydney NSW
- Hybrid work
- Azure
- AWS
- APIs
- Parental leave
3d
IT Support Engineer
Advanced Navigation —Sydney NSW
- Azure
- Management
- SQL
1d

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windows server jobs near parramatta nsw

Application Support Engineer Graduate

Gold-i
Sydney NSW

Quick Apply

Job Details

Full-time
$70,000 - $75,000 a year
1 day ago

Benefits

Health insurance
Work from home

Qualifications

Management
Writing skills
Bachelor's degree
ITIL
Financial services
Communication skills

Full Job Description

Application Support Engineer Graduate

Working with other members of the global Support team, the successful candidate will ensure continuity of services for all Gold-i clients, resolving technical issues as they arise

Gold-i is a global FinTech firm and one of the world’s leading software systems integrators to the international retail foreign exchange market. An award-winning innovator, Gold-i has developed a number of industry-first products to help improve the capabilities of retail brokers and banks across the globe.

Description of Duties

The position of Application Support Engineer consists of:

Providing production application support to clients (Gold-i software plus MetaQuotes MT4/MT5).
Maintenance/upgrades of the Gold-i products installed on clients’ servers.
Taking part in events in Australia and APAC region.
Client visits in Australia and APAC region.

Key Responsibilities

Provide technical support to clients by:
Troubleshooting software issues and addressing client queries.
Implementing, configuring, and managing both in-house and partner software (MT4/MT5 Server, Domain Time, Nagios, etc.).
Implementing and checking changes to client server software.
Logging and tracking client queries/incidents.
Writing and maintaining knowledge base articles.
Ensuring standards and service level agreements (SLAs) are met.

o Regularly communicating with clients.

Provide internal support to the team by:
Collaborating with colleagues to troubleshoot both internal and client issues.
Working in partnership with the Operations team to deliver new products and upgrades to clients.
Assisting the team with incident escalations to Development and ensuring that clients are kept updated.
Suggesting continual service improvements.
Working with the team to ensure constant support desk cover as necessary.
Maintaining and upgrading client systems on client servers.
Attending client sites where necessary.

Skills and QualificationsEssential:

· Excellent written and verbal communication.

Ability to follow strict internal processes with a high degree of accuracy.
Logical and detailed approach to problem solving.
Strong technical mindset with an interest in software.
Ability to absorb new information quickly.
Strong inter-personal skills, ability to communicate with a diverse range of customers with varying levels of technical understanding.
Positive attitude and willingness/ability to see challenging tasks through to completion.

Desirable but not essential:

Experience or understanding of hardware, software and Microsoft Windows Server operating systems and their maintenance.
Previous experience in a client-facing role (preferably support).

· Bachelor’s degree (or equivalent).

· Financial services background or experience (preferably in the FX markets).

· Understanding of ITIL (Service Management module).

Working Hours & Location

· Based in Sydney

· Fully remote working (working from home), with a possibility of office work in the future.

· 37.5 hours per week; 8am – 4:30pm, Monday to Friday

Pay: $70,000.00 – $75,000.00 per year

Benefits:

Health insurance
Work from home

Work Location: Remote

Quick Apply

Refine Your Search

windows server jobs in parramatta nsw

Application Support Engineer Graduate

Senior Technical Support Engineer

Systems & Cloud Engineer

Cyber Security Engineer

Junior Infrastructure Engineer, Sydney

Senior DevOps Engineer

BMS Project Engineer

Customer Engineer Specialist

Senior Systems Administrator

Active Directory Security & Hardening Architect

Systems Administrator

Level 3 Service Desk Engineer

Senior IT Systems Administrator

Integration Support Engineer

Senior Microsoft Engineer

Senior Systems Engineer - Infrastructure Security Operations

Senior Cloud & Security Operations Engineer

Computer Network and Systems Engineer

Senior Cyber Security Engineer

IT Support Engineer

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