Vacancy Number: #360
Position Title: Administrative Assistant – VET
Employment Type: Fixed-Term
Contract Period: 12 months
FTE / Hours: Part-Time – 0.8 (30.4 hours per week)
Department: VET Directorate
Location: Multi-Campus (as directed by the Manager)
Award / Agreement: Melbourne Polytechnic Academic and Professional Staff Agreement 2025 (PACCT)
Classification Level: PACCT Level 3.1
Salary: $63,689 per annum pro rata, plus superannuation
Applications Close: Tuesday, 28 July 2026
Provide high-level administrative support across Vocational Education programs, delivering excellent customer service and supporting efficient, effective and compliant administration.
Melbourne Polytechnic has delivered hands-on, future-focused education for more than 110 years. Our people play a vital role in supporting students, industries and communities across Victoria.
In this role, you’ll enjoy:
- Meaningful work that supports education, training, innovation and student success
- A supportive and collaborative team environment
- Flexible work arrangements, where applicable
- Exposure to diverse programs, systems and continuous improvement initiatives
- A values-driven organisation committed to inclusion, wellbeing and quality
Working as part of the VET Directorate administration team and reporting to the Directorate Administrator, this role provides efficient and effective administrative support across Vocational Education and Higher Education programs, with a primary focus on supporting Vocational Education courses.
You will provide high-level customer service while maintaining the strictest confidence regarding student records, examination materials and other sensitive information. Working collaboratively with managers, teaching teams and administrative staff, you will support the implementation of Institute policies and procedures and contribute to consistent, high-quality administrative services across the Directorate.
Reporting to the Directorate Administrator, this position suits someone with excellent administrative, organisational and customer service skills who enjoys working collaboratively in a flexible team environment.
This is a 12 months fixed-term opportunity.
What You'll Do
- Provide administrative support across Vocational Education programs and day-to-day student administration
- Support academic administration, including assessment procedures and flexible learning
- Monitor outstanding results, unresolved attendance and training plans, and support departments with rectification procedures and Course Standards
- Assist with the administration of course accreditation and renewal of accreditation processes
- Maintain accurate databases, spreadsheets, records, filing systems and administrative documentation
- Provide finance administration, including processing tax invoices, purchase orders and prompt payments
- Communicate with prospective and current students to provide course information, advice and enrolment support
- Coordinate meetings, events and administrative activities associated with departmental operations
- Maintain relevant and current program information on staff and student portals
- Provide confidential administrative support to the Directorate Administrator, Education Manager and Department Managers, and contribute to projects and continuous improvement initiatives
- Experience in an administrative support role, preferably within an education setting
- Demonstrated high-level administrative and organisational skills, including document presentation, drafting, formatting, spreadsheet development, database maintenance and administrative systems
- Demonstrated experience in, or the ability to undertake, administrative support for internal and external accreditation processes within vocational education
- Excellent written, verbal and interpersonal communication skills, with the ability to liaise effectively with internal and external stakeholders
- Advanced organisational and problem-solving skills, with the ability to prioritise work, meet deadlines and respond to changing priorities
- Demonstrated ability to work effectively both independently and as part of a team
- Ability to use tact, diplomacy and maintain confidentiality
- Demonstrated commitment to Occupational Health and Safety, Anti-Discrimination, Quality Assurance and Continuous Improvement principles
- Experience supporting the student life cycle within a vocational education environment
- Experience using Microsoft Office, SharePoint, CELCAT and Student Management Systems such as STRATA
Qualifications & Mandatory Checks
Appointment to this position is subject to meeting the qualification requirements (where applicable) and the successful completion of all mandatory employment checks.
Qualifications
To be considered for this role, applicants must hold relevant qualifications and/or equivalent experience aligned to the requirements of the role, as outlined in the Position Description.
Mandatory Checks
Appointment to this position is subject to the successful completion of all mandatory employment checks.
You must hold, or be eligible to obtain:
- A valid Victorian Working with Children Check (Employee)
- A National Police Check
- Any other role-specific employment, regulatory or safety checks required for the position
How To Apply
through Melbourne Polytechnic’s careers portal. You will be able to view the full Position Description and upload your documents online.
Please ensure you:
- Complete all pre-screening questions
- Upload your CV and a brief cover letter (maximum 2 pages) outlining how your skills and experience align with the role
- Maximum file size: 2MB per document
- Preferred format: PDF (Word .doc or .docx accepted)
- Avoid special characters in file names (e.g. ! @ # % *)
Our selection process may include:
- An interview (in person or via Microsoft Teams)
- Reference checks
- Employment and qualification verification
We aim to provide a respectful and timely recruitment experience for all applicants.
For further information, please contact the Recruitment Team via [email protected]
Melbourne Polytechnic is an equal opportunity and child-safe employer. We value the knowledge, skills and perspectives of Aboriginal and Torres Strait Islander peoples and strongly encourage applications from First Nations candidates. We also welcome applications from people with disability, people from culturally diverse backgrounds, women in underrepresented areas, and people of all genders, gender identities, sexual orientations and LGBTQIA+ communities.
Melbourne Polytechnic manages all recruitment directly. We do not accept unsolicited applications from agencies unless engaged through the State Purchasing Contract and with prior written approval.
