In-Demand Pacific hotels group Jobs

Guest Service Agent
Accor Apartments & Realty —Parramatta NSW
- Weekend availability
- Hospitality
- Front desk
- Communication skills
1d
Food & Beverage Attendant
PARKROYAL Darling Harbour —Sydney NSW
- $33.85 an hour
- Weekend availability
- Customer service
- POS
- Organisational skills
- Employee assistance program
- Employee discount
Quick Apply
12d
Operations Manager
Accor Apartments & Realty —Parramatta NSW
- Weekend availability
- Hospitality
- Organisational skills
- Communication skills
2d
Food and Beverage Attendant
PARKROYAL Parramatta —Parramatta NSW
- $33.85 an hour
- In-person
- Communication skills
- Hotel experience
- Employee assistance program
- Employee discount
Quick Apply
Housekeeping Attendant - Immediate start
Ibis Hotel Thornleigh —Thornleigh NSW
- $25 - $42 an hour
- Part-time
- Hospitality
- Cleaning
- In-person
- Employee discount
Quick Apply
4d
Account Director - Large Chains
HBX Group —Remote
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Business Administration
Storeperson
PARKROYAL Parramatta —Parramatta NSW
- $33.37 an hour
- In-person
- Employee assistance program
- Employee discount
Quick Apply
12d
Assistant Manager
Accor Apartments & Realty —Lorne VIC
- Weekend availability
- Hospitality
- Supervising experience
- Hotel experience
Commis Chef
PARKROYAL Parramatta —Parramatta NSW
- $36.81 an hour
- In-person
- Kitchen
- Employee assistance program
- Employee discount
Quick Apply
Food and Beverage Attendant - Conference & Events
SOFITEL —Melbourne VIC
- Weekend availability
- Bar
- Culinary experience
- Restaurant
Quick Apply
6d
Front Office Supervisor
Accor Apartments & Realty —Sydney NSW
- Part-time
- Hospitality
- Leadership
- Time management
Guest Service Agent
M GALLERY —Manly NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
Quick Apply
CLUB SOFITEL ATTENDANT
AccorHotel —Melbourne VIC
- Part-time
- Hospitality
- Bar
- Culinary experience
Quick Apply
Assistant Guest Experience Manager (Fixed Term Contract)
AccorHotel —Melbourne VIC
- Weekend availability
- Hospitality
- Bar
- Management
Quick Apply
Conference and Events Supervisor
M GALLERY —Manly NSW
- Part-time
- Hospitality
- Leadership
- Hotel experience
Quick Apply
Food and Beverage Attendant
Accor Apartments & Realty —Sydney NSW
- Weekend availability
- Hospitality
- Restaurant experience
Food and Beverage All Rounder
Accor Apartments & Realty —Lorne VIC
- Weekend availability
- Hospitality
- Customer service
Conference and Events Attendant
M GALLERY —Manly NSW
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
Quick Apply
Porter
M GALLERY —Manly NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
Quick Apply
Regional Director Sales, Pacific
Ennismore —Sydney NSW
- Full-time
- Hybrid work
- Hotel experience
Quick Apply

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Guest Service Agent

Accor Apartments & Realty -
Parramatta NSW

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Job Details

Casual
1 day ago

Qualifications

Hospitality
Front desk
Communication skills
Hotel experience
Time management

Full Job Description

Mantra Parramatta, positioned in the Parramatta CBD, offers a touch of chic in the heart of Sydney's west. With over 180 studio and 1 bedroom apartments, Social House dining and bar, 3 conference rooms, gym and pool, Mantra Parramatta is a popular venue for government, corporates, groups and leisure guests to enjoy.

Purpose
As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.

Primary Responsibilities

Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out
Confidant in communicating with guests and colleagues to ensure cohesive collaboration
Conquer challenges alongside guests, transforming dilemmas into success stories
Promote hotel amenities and services by having a deep understanding of products and offerings
Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge
Display proficiency in accurately handling reservations and managing guest accounts

Skills and Experience

Previous experience in hotel front desk operations is a valuable asset
Innovative approach to exceeding customer service expectations
Skilled at collaborating within teams, as well as working independently
Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
Proficiency in both written and verbal communication
Available to work a variety of shifts including nights, overnights, weekends, and public holidays as required

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

Apply Now

Refine Your Search

pacific hotels group jobs

Guest Service Agent

Food & Beverage Attendant

Operations Manager

Food and Beverage Attendant

Housekeeping Attendant - Immediate start

Account Director - Large Chains

Storeperson

Assistant Manager

Commis Chef

Food and Beverage Attendant - Conference & Events

Front Office Supervisor

Guest Service Agent

CLUB SOFITEL ATTENDANT

Assistant Guest Experience Manager (Fixed Term Contract)

Conference and Events Supervisor

Food and Beverage Attendant

Food and Beverage All Rounder

Conference and Events Attendant

Porter

Regional Director Sales, Pacific

I want to receive the latest job alert for pacific hotels group

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