Customer Field Technician I Newcastle
NBN Co —Newcastle NSW
- Full-time
- Carpentry
- Plumbing
- Communication skills
- Parental leave
Retail Consultant
Telstra Business Technology Centre Perth South —West Lakes SA
- $65,000 - $95,000 a year
- Full-time
- Sales
- Master's degree
- POS
- Parental leave
IP Voice UC Operations
Infosys —Melbourne VIC
- $90,243 - $98,861 a year
- On call
- Computer Science
- Administrative experience
- Bachelor's degree
- Health insurance
- Parental leave
Program Database Specialist
NBN Co —Melbourne VIC
- Full-time
- SQL
- Analysis skills
- Communication skills
- Parental leave
4d
Electrical Designer
Millwell Services Pty Ltd —Mooloolaba QLD
- From $90,000 a year
- Full-time
- AutoCAD
- Electrical experience
- Bachelor's degree
Quick Apply
Senior Business Analyst
Optus —Macquarie Park NSW
- Data analysis skills
- Analysis skills
- Organisational skills
- Parental leave
- Employee discount
11d
Telecommunications Designer
Egis Group —Brisbane QLD
- Full-time
- Hybrid work
- AutoCAD
- Civil engineering
- Construction experience
- Parental leave
- Employee assistance program
Quick Apply
Senior Project Manager
Optus —Macquarie Park NSW
- Customer service
- No degree
- Communication skills
- Parental leave
- Employee discount
11d
Customer Support Specialist
TPG Telecom —Hobart TAS
- Full-time
- Hybrid work
Security Architect
NBN Co —Melbourne VIC
- Full-time
- Agile
- AI
- Parental leave
5d
Service Desk / Onsite Engineer (MSP)
VISITS —Sydney NSW
- Weekend availability
- Hybrid work
- Microsoft Outlook
- Management
- Customer service
- Work from home
Quick Apply
Field Sales
Select and Switch —South Melbourne VIC
- $25 - $35 an hour
- Full-time
- Sales
- Customer service
- Salesforce
- Fuel card
Quick Apply
Customer Onboarding Manager
TPG Telecom —Barangaroo NSW
- Hybrid work
- Analysis skills
11d
General Labourer
WV Technologies Pty Ltd —Brisbane QLD
- $31.19 - $36.84 an hour
- Temporary
- Organisational skills
- Communication skills
- Employee assistance program
Quick Apply
Field Supervisor- Pit & Pipe
Gigacomm —Sydney NSW
- Full-time
- Hybrid work
- Management
- Supervising experience
- No degree
Quick Apply
Telecom Network Designer
RMSI —Granville NSW
- Full-time
- AutoCAD
Senior Systems Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Azure
- Management
- SharePoint
- Work from home
Quick Apply
Horizontal Directional Driller
RBH Directional Drilling Services —Perth WA
- $45 - $55 an hour
- Overtime
- CPR Certification
- Management
- First Aid Certification
Quick Apply
3d
Regional Sales Representative - Telecom Structures
Valmont Industries —Acacia Ridge QLD
- Full-time
- Management
- Sales
- Engineering
13d
Reinstatement Worker
Metro Utilities Excavations —Greater Adelaide SA
- Full-time

I want to receive the latest job alert for nbn™

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

nbn™ jobs near

Customer Field Technician I Newcastle

NBN Co -
Newcastle NSW

Apply Now

Job Details

Permanent | Full-time

Benefits

Parental leave

Qualifications

Carpentry
Driver Licence
Plumbing
Telecommunication
Communication skills

Full Job Description

Job Expectations

We’re looking for people based in Newcastle who enjoy practical, hands‑on work and are open to trying something new. You might come from a trade, technical background, or any role where you work with your hands. People with experience in plumbing, carpentry, electrical work, construction, civils, hospitality, customer service, manufacturing, and similar industries have all thrived in this position. Safety is at the core of everything we do, and we’re looking for people who value working safely, following procedures, and looking out for their teammates and customers.

If this sounds like you, nbn would love to support you as you grow into a Customer Field Technician within our internal workforce. We value the skills you already have and will help you build the ones you need.

Join us in shaping Australia’s digital future. In this hands‑on, customer‑focused role, you’ll be helping connect homes and communities, making a real difference every day.

A bit about your role

As a Customer Field Technician in Newcastle, you’ll work independently to complete a variety of tasks across different nbn technologies. Your work will include installations, repairs, maintenance, and supporting customers in their homes or businesses.

Your day might involve installing copper or fibre cabling, setting up customer equipment, identifying and fixing faults, and ensuring customers feel supported and informed throughout the process.

Working hours are between 7am and 7pm, with flexibility based on business needs. You’ll receive full training, all required tools, and ongoing support so you feel confident and set up for success.

Safety is a fundamental part of this role—whether you're handling equipment, working in customers’ premises, or completing technical tasks, you’ll be expected to consistently apply safe work practices and follow nbn’s safety procedures.

A bit about you

Previous experience in telecommunications isn’t needed — we’ll teach you everything you need to know. What matters most is that you enjoy hands‑on work, like solving problems, and feel comfortable speaking with customers.

You might come from a trade, a hands‑on technical job, or a customer‑focused role. Experience in fields like plumbing, carpentry, electrical work, labouring, construction, mechanical work, hospitality, or manufacturing is highly valued.

You’ll do well in this role if you enjoy working independently, managing your workload, and taking pride in delivering quality work. A strong commitment to safety, clear communication skills, and a current, clean Driver’s Licence are essential.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. and why we're recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and send your resume only. We do not require a cover letter or any selection criteria to be addressed.

The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position.

Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time

Field Base Location

Newcastle

Apply Now

Refine Your Search

nbn™ jobs

Customer Field Technician I Newcastle

Retail Consultant

IP Voice UC Operations

Program Database Specialist

Electrical Designer

Senior Business Analyst

Telecommunications Designer

Senior Project Manager

Customer Support Specialist

Security Architect

Service Desk / Onsite Engineer (MSP)

Field Sales

Customer Onboarding Manager

General Labourer

Field Supervisor- Pit & Pipe

Telecom Network Designer

Senior Systems Engineer (MSP)

Horizontal Directional Driller

Regional Sales Representative - Telecom Structures

Reinstatement Worker

I want to receive the latest job alert for nbn™

Explore jobs in more locations

Job Expectations

Worker Type

Time Type

Field Base Location

Job Seeker Tools

Employer Tools

Browse

Stay Connected