In-Demand Paradise resort Jobs

Guest Service Agent (Front Office) Full-time
Marriott International, Inc —Surfers Paradise QLD
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Tangatours Guide
Tangatours —Moreton Island QLD
- Resort
- Professional development assistance
Guest Service Agent - InterContinental Hayman Great Barrier Reef
InterContinental —Hayman Island QLD
- $28.06 an hour
- Weekend availability
- First Aid Certification
- Front desk
- Communication skills
2d
Housekeeping Attendant
langhamhotelsgoldcoast —Gold Coast QLD
- Part-time
- Customer service
- Resort
Guest Relations Manager
Marriott International, Inc —Surfers Paradise QLD
- Weekend availability
- Hospitality
- Microsoft Office
- Guest services
13d
Food & Beverage Attendant Grade 2
RACV —Gold Coast QLD
- Weekend availability
- Food service
- POS
- Restaurant
- Employee discount
2d
Fire, Life and Security Officer - InterContinental Hayman Great Barrier Reef
InterContinental —Hayman Island QLD
- $34.33 an hour
- Management
- First Aid Certification
- Resort
Skippers
Tangatours —Moreton Island QLD
- Resort
- Professional development assistance
Village Cook - InterContinental Hayman Great Barrier Reef
InterContinental —Hayman Island QLD
- $28.06 an hour
- Culinary experience
- Resort
- Time management
Cook
Travel + Leisure Co. —Surfers Paradise QLD
- Part-time
- Customer service
- Restaurant
- Communication skills
- Professional development assistance
Quick Apply
3d
Lead Housekeeper: Treasure Island Resort
NRMA Parks and Resorts —Biggera Waters QLD
- Full-time
- Organisational skills
- Cleaning
- Communication skills
- Gym membership
- Referral program
Quick Apply
At Your Service Agent (Full-Time)
Marriott International, Inc —Surfers Paradise QLD
- Weekend availability
- Communication skills
- Resort
Dining Server - Misono
Marriott International, Inc —Surfers Paradise QLD
- Part-time
- Serving
- Resort
5d
Maintenance Officer
Travel + Leisure Co. —Surfers Paradise QLD
- Part-time
- Carpentry
- Maintenance
- Plumbing
- Professional development assistance
Quick Apply
9d
Duty Manager
RACV —Gold Coast QLD
- $81,000 a year
- Part-time
- Management
- Microsoft Office
- First Aid Certification
- Parental leave
- Employee assistance program
Concierge Porter (Full time)
Marriott International, Inc —Surfers Paradise QLD
- Weekend availability
- Communication skills
- Resort
Strata & Body Corporate Officer (Villa Coordinator)
SeaLink K'gari (Fraser Island) —Fraser Island QLD
- Full-time
- Management
- Microsoft Office
- Cleaning
- Travel reimbursement
- Employee assistance program
10d
Concierge Supervisor
RACV —Gold Coast QLD
- Weekend availability
- Heavy lifting
- Customer service
- Microsoft Office
- Parental leave
- Employee assistance program
Watersports Guide
Tangatours —Moreton Island QLD
- Resort
- Professional development assistance
Tangatours Admin
Tangatours —Moreton Island QLD
- Communication skills
- Resort
- Professional development assistance

I want to receive the latest job alert for paradise resort

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

paradise resort jobs near

Guest Service Agent (Front Office) Full-time

Marriott International, Inc -
Surfers Paradise QLD

Apply Now

Job Details

Full-time

Qualifications

Hospitality
Customer service
Microsoft Office
OPERA
Communication skills
Office experience

Full Job Description

Additional Information
Job Number26076285
Job CategoryRooms & Guest Services Operations
Location158 Ferny Avenue, Surfers Paradise, Queensland, Australia, 4217
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

Guest Service Agent

About the Company

Marriott International portfolio of brands includes JW Marriott alongside 33 other Marriott brands. Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 135 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

About the role

Our Guest Service Agents are the face of the hotel. They greet and welcome everyone as well as carrying out the checking in and out of hotel guests, manage the switchboard and assist guests with any queries or requests they may have. They process all payment methods in accordance with accounting procedures and policies and follow property control audit standards and cash handling procedures. Guest Service Agents are responsible for providing an outstanding guest experiences from the point of reservation to departure. They will have sound interpersonal and communication skills in order to liaise with various departments and guest.

Critical responsibilities:

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key

Process all payment types such as room charges, cash, checks, debit, or credit

Answer, record, and process all guest calls, messages, requests, questions, or concerns.

Coordinate with Housekeeping to track readiness of rooms for check-in

Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed

Supply guests with directions and information regarding property and local areas of interest

Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.

Complete designated cashier and closing reports in the computer system

Cash guests' personal checks and traveler's checks.

Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications.

Successful Candidates will have:

Completing or currently studying in Hospitality related course preferred

Has previous experience in Front Office Operations

Strong background in Front Office or customer service is preferred

Is available for shift work on a rotated roster

Outstanding written & verbal communication skills.

A team player, with flair for guest experience.

Computer Literate in Microsoft office with previous Experience in Opera PMS will be highly regarded.

The Benefits

Enjoy the benefits of:

Unlimited strategic development and career opportunities

Generous accommodation and food and beverage discounts including all properties within the Marriott International group

Recognition programs to keep you motivated

The best hotel training opportunities provided

Wellbeing and mindfulness programs to ensure you stay healthy

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

paradise resort jobs

Guest Service Agent (Front Office) Full-time

Tangatours Guide

Guest Service Agent - InterContinental Hayman Great Barrier Reef

Housekeeping Attendant

Guest Relations Manager

Food & Beverage Attendant Grade 2

Fire, Life and Security Officer - InterContinental Hayman Great Barrier Reef

Skippers

Village Cook - InterContinental Hayman Great Barrier Reef

Cook

Lead Housekeeper: Treasure Island Resort

At Your Service Agent (Full-Time)

Dining Server - Misono

Maintenance Officer

Duty Manager

Concierge Porter (Full time)

Strata & Body Corporate Officer (Villa Coordinator)

Concierge Supervisor

Watersports Guide

Tangatours Admin

I want to receive the latest job alert for paradise resort

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected