HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.
At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.
HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)
THE HUB24 STORY
We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.
Benefits and Life at HUB24
Learn more about our employee benefits HERE.
Job Summary:
We are seeking an energetic and motivated Delivery Manager to lead the end-to-end delivery of impactful software programs for two of the leading HUB24 products: Engage (HUB24’s client-facing turning data into actionable insights for advisers and their clients) and myhub (single front door to access everything across HUB24). In this pivotal role, you will act as a trusted adviser to the Product and technology teams, owning outcomes rather than just process, and partnering closely to translate strategy into delivered value.
You will take responsibility for every facet of program execution, from stakeholder engagement and team collaboration through to coordinating multiple pods within a scaled agile environment. This role goes well beyond facilitation or coordination. It calls for hands-on leadership, sound judgement, and the confidence to navigate ambiguity while thinking creatively and challenging the status quo.
With a strong passion for uplifting teams from good to great, you will bring fresh ideas, continuous improvement thinking, and a genuine drive to lift delivery maturity, team engagement, and outcomes. You will also act as the main conduit for interactions with the cyber security, cloud engineering and the Innovation Lab teams, ensuring your delivery is secure, resilient and built on modern platforms.
You will provide clear portfolio level insights to senior leadership, including demand versus capacity, delivery risks, and trade-offs, enabling informed and timely decisions. Your work will leverage cutting-edge technology that continues to evolve to improve the financial wellbeing of Australians. With HUB24’s rapid growth, this role offers significant opportunities for impact and development, with your contribution highly visible and central to creating lasting value for the organisation and its clients
Responsibilities:
Key Responsibilities
Program & Delivery Ownership
- Own and drive end-to-end delivery outcomes across complex programs, from concept through to production.
- Be the single point of accountability for scope, sequencing, milestones, risks, dependencies, and delivery outcomes.
- Drive timely decision-making in fast-paced, ambiguous environments, making pragmatic trade-offs to keep delivery on track.
- Establish and maintain predictable delivery through effective planning, forecasting, and capacity management.
Program & Portfolio Leadership
- Lead delivery across multiple interdependent squads and initiatives, ensuring integrated and cohesive outcomes.
- Actively manage, resolve, and escalate program risks, issues, and dependencies early to avoid surprises.
- Partner with Product Managers, technical and business stakeholders to influence portfolio prioritisation and sequencing decisions across delivery .
- Maintain a delivery roadmap aligned to product strategy, including a clear 12‑month outlook.
Agile Delivery Excellence
- Lead and continuously improve agile ceremonies including PI Planning, sprint planning, showcases, retrospectives, and backlog refinement.
- Ensure realistic commitments, clear ownership, and outcomes-focused delivery.
- Apply agile practices pragmatically to improve flow, quality, and value delivery—not process for process’ sake.
Stakeholder Leadership & Communication
- Translate business strategy into clear delivery outcomes.
- Communicate confidently with senior executives, providing transparent, direct, and outcomes-focused updates.
- Build strong, trusted relationships across Technology, Product, and the broader business.
Continuous Improvement (Good to Great)
- Devote approximately 20% of time to HUB24’s Good to Great initiative, improving ways of working, tools, and delivery practices.
- Identify and drive improvements that uplift delivery speed, quality, reliability, and team experience.
- Partner closely with Development Managers, QA Managers, Architects, and Operations teams.
Requirements:
- Demonstrated experience leading delivery across multiple squads or complex programs in fast-paced environments.
- Proven track record of owning delivery outcomes—not just facilitating process.
- Strong practical experience with agile delivery frameworks (Scrum, Kanban, and scaled frameworks such as SAFe).
- Experience running PI Planning and operating across quarterly and annual planning horizons.
- Solid understanding of the software development lifecycle and quality delivery practices.
- Proven ability to manage risks, issues, and dependencies through active leadership.
- Experience working with distributed and offshore teams is desirable.
- Experience in financial services, fintech, or regulated environments is advantageous but not essential.
- Strong leadership presence with the ability to influence and align diverse stakeholder groups.
- Confident communicator, including managing and challenging senior leaders where required.
- Results-oriented, highly organised, and comfortable working in ambiguity.
- Calm under pressure with strong decision-making capability.
- Continuous learner with a passion for improving both people and systems.
- Positive energy and a genuine commitment to creating an inclusive and enjoyable workplace.
- SAFe, Scrum Master, or similar agile certifications are desirable.
The Recruitment Process
Acknowledgement email once your application has been submitted.
Our Talent team will start reviewing your application. If unsuccessful, you will be notified.
If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role.
If you’re a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.
Should you require any accommodations to the recruitment process, please email [email protected], and one of our team will contact you.
Interviews can happen virtually or face-to-face with the hiring manager or other members of the broader team. Depending on the role, there may be more than two interviews.
Communication of outcomes to successful and unsuccessful candidates and feedback provided.
*As part of our process, a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here.
2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Endorsed by WORK180 , we are proud to be recognised as an employer of choice for women.
We have been nominated and placed on the BOSS Best Places to work list.
Seek Star Awards 2024 - Nominated as a finalist for the Best Employer Brand Initiative
HUB24 is an equal opportunity employer. We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, people from culturally and linguistically diverse communities, and people of all gender identities and sexual orientations. If you require adjustments to the recruitment process or have accessibility requirements, please let us know – we’re here to support you
