Why join us?
We have a long history of providing exceptional care that empowers older people to live a full life. When you join us, you will be provided with not-for-profit salary packaging benefits and the support of an experienced leadership team.
The Role - Permanent Part Time based at our Epping Head Office.
At SCC, our Marketing and Events Specialist is the storyteller behind our brand bringing our services, people, and values to life. This role shapes how residents, clients, families, and the wider community see, feel, and experience SCC. Through inspired campaigns, compelling content, and strategic events, you’ll help position SCC as a provider of choice one that leads with HEART and purpose.
You’ll thrive here if you’re results-driven, adaptable, and passionate about connecting ideas to impact. Success means more than just hitting targets; it’s about crafting messages that move people, building relationships that spark collaboration, and helping SCC’s voice be heard across every touchpoint.
Where You Fit and Who You’ll Work With
As part of our Marketing and Communications team, you’ll report to the Marketing and Communications Manager and collaborate closely with the Media and Public Relations Manager. You’ll work hand-in-hand with teams across Residential Services, Support at Home, Retirement Living, People and Culture, and Engagement and Purposeful Living ensuring every story we tell reflects the heart of who we are.
You’ll also connect with a wide network of stakeholders from the CEO and Executive team to Regional Managers, Village Liaison Officers, and volunteers. Beyond SCC, you’ll build meaningful partnerships with residents, clients, families, local media, community groups, and agencies to bring creative ideas to life and deliver campaigns and events that make a difference.
What Success Looks Like
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Marketing campaigns support lead generation, brand awareness, recruitment and engagement outcomes, and are guided by data and insight
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Events are well planned, inclusive and aligned to SCC’s values and strategic priorities
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Content and design are engaging, consistent with brand standards and fit for purpose
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Digital and traditional channels are supported effectively and monitored to optimise performance
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Stakeholder relationships are responsive, constructive and based on trust
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Marketing and event activity demonstrate return on investment and a commitment to continuous improvement
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SCC’s reputation is strengthened through creative, professional execution
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All activities align with organisational policies, governance requirements and ways of working
How you will make an impact
Campaign Delivery and Content
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Plan and support the delivery of marketing campaigns across Residential Care, Support at Home and Retirement Living
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Develop and coordinate content for digital and traditional channels, ensuring appropriate approvals and stakeholder input
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Contribute to recruitment marketing and internal engagement initiatives
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Work with agencies, designers and suppliers to produce high quality marketing assets
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Track performance and prepare clear, accurate reports to inform future planning and priorities
Events Planning and Execution
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Manage the events calendar and support end to end planning, logistics and on the day delivery
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Coordinate with internal teams to ensure events reflect shared objectives and messaging
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Manage suppliers and contractors, supporting smooth delivery and practical problem solving
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Ensure event activities are accessible, well organised and provide a positive experience for participants
Social and Community Engagement
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Assist with updates to SCC’s website, intranet and social media channels, including publishing, monitoring and moderation as required
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Liaise with digital agencies and support the management of digital advertising platforms
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Use analytics and insights to optimise content and channel performance
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Identify local opportunities to connect with communities and support event promotion
Improvement and Governance
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Identify opportunities to improve marketing processes, tools and ways of working
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Support market research and competitor analysis to inform decision making
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Manage budgets responsibly and ensure activity aligns with brand, risk and governance expectations
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Take ownership of deliverables, acting with accountability and professionalism at all times
What You’ll Bring
Personal Attributes
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Creative, collaborative, and proactive mindset
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Exceptional communicator who builds strong, positive relationships
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A team player who goes the extra mile to achieve shared goals
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A deep commitment to SCC’s HEART values and purpose-driven culture
Education and Experience
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Degree in Marketing, Communications, Public Relations, or related field
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Minimum 4 years’ experience in a marketing or communications role
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Experience in the aged care or not-for-profit sector (desirable)
Skills and Capability
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Ability to support marketing campaigns and measure outcomes
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Experience working with stakeholders, suppliers and agencies
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Event planning and coordination skills
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Strong writing and content development capability
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Experience with publishing and analytics platforms
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Photography skills (Desirable)
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Canva and/or Adobe Creative Cloud experience (Desirable)
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Content editing experience (Desirable)
What’s in it for you?
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Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650
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Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed
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Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT
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Discounted private health insurance
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Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program
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Annual leave loading
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Ongoing Training and Development
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Linkedin Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses
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Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support
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Referral Bonus Program
About Southern Cross Care (NSW & ACT)
At SCC (NSW & ACT), people are at the heart of everything we do! We are a purpose-led, not-for-profit organisation empowering older people to ‘live life to the full’. We have a passion for providing the best care with clinical excellence and offer person-centred care services to meet individual needs and preferences in residential aged care, retirement living and in-home care.
Join us at SCC (NSW & ACT), where your work is not just a job, but a journey filled with meaningful moments to make a tangible difference in the lives of those we support. Our commitment to your development is unwavering, and we work hard to ensure you are given ample opportunities to continually learn and grow.
SCC is an equal opportunity employer. Creating a diverse and inclusive workplace, where employees feel valued and heard in a safe and respectful workplace, is a priority. All employment is decided based on qualifications, merit, and business need. We welcome people of Aboriginal and Torres Strait Island identity, as well as people of culturally diverse backgrounds, to apply.
