In-Demand Desktop support Jobs in Perth, Wa

Service Desk Engineer
Starboard IT —Perth WA
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick Apply
Mechanical Engineering Technician – Crane Systems Support
Eilbeck Cranes —Bassendean WA
- $35 - $45 an hour
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick Apply
14d
Technical Field Engineer
Unisys —Perth WA
- Software troubleshooting
Geotechnical Engineer – Tailings & Mine Waste
Klohn Crippen Berger —West Perth WA
- $80,000 - $120,000 a year
- Hybrid work
- Bachelor's degree
- Communication skills
- Parental leave
Quick Apply
Infrastructure Operations - Systems Engineer
Capgemini —Perth WA
- Contract
- Hybrid work
- Azure
- AWS
- Scripting
6d
Infrastructure Operations - Systems Engineer
Capgemini Sogeti —Perth WA
- Contract
- Hybrid work
- Azure
- AWS
- Scripting
6d
Systems Analyst
Consolidated Minerals Limited —Perth WA
- Full-time
- Microsoft Office
Quick Apply
6d
Field Engineer Perth
ITSM Corporation —Perth WA
- Management
Senior Workplace Technology Engineer
Wesfarmers Chemicals, Energy and Fertilisers (WesCEF) —Perth WA
- Full-time
- Remote
- No degree
- AI
- Communication skills
- Parental leave
- Employee discount
14d
Lvl 3 Senior Systems Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Azure
- Management
- AWS
Senior Endpoint Engineering Specialist
Datacom —Perth WA
- Full-time
- Hybrid work
- Azure
- Management
- Computer Science
Quick Apply
Supplier Compliance Specialist
Babcock International —Henderson WA
- Contract
- Remote
- Management
- In-person
- Annual leave
- Parental leave
11h
Senior Technical Field Engineer
Unisys —Perth WA
- Full-time
14d

More jobs to discover

Find similar jobs that you might be interested in.

Mechanical Engineering Technician – Crane Systems Support
Eilbeck Cranes —Bassendean WA
Review mechanical drawings and engineering specifications of crane and winch components to identify appropriate replacement parts.
$35 - $45 an hour
Quick Apply
14d
Maintenance Technician
Weir Group —Perth WA
The role will have you working on all Weir brand equipment and non-OEM equipment in pumps, valves and cyclones. Career development and learning support.

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Service Desk Engineer

Starboard IT -
Perth WA

Quick Apply

Job Details

Full-time

Qualifications

Desktop support
Azure
Customer service
Microsoft Office
IT support
SharePoint
Communication skills

Full Job Description

Starboard IT About Us

Starboard IT is a Managed & Professional IT Services Provider founded by IT professionals passionate about achieving the highest quality solutions for our clients. We work with our clients to understand their requirements and provide them with expert best approach IT consultation through to successfully deliver their IT projects. We are a collaborative team of driven, talented, technology loving individuals who enjoy the challenge of successfully delivering any task or projects well the from beginning to end.

Your next Move

Are you looking for your next exciting career opportunity?

Are you an engineer that loves being a consultant and working closley with clients?

Are you wanting to join a boutique MSP with a great culture, exposure to the latest and greatest tech and make an impact?

If this sounds has peaked your interest, perhaps this is the role for you -have a read thorugh the below and Apply NOW!

The opportunity

Starboard IT offers an exciting opportunity for an ambitious Service Desk Engineer who wants a progressive career in IT and be a part of a dynamic environment!

Our Service Desk Engineer role is customer facing and will require you to provide technical support across professional, consulting, and managed services practices.

You will provide L1-L3 IT support as part of the Service Desk team by being one of the points of escalation for clients and the team requiring technical assistance.

You will be involved in several projects and process improvement opportunities.

You will work collaboratively across all departments of the organisation. You will be responsible for providing MS service desk support, user administration, leading and implementing small projects.

Key Role Responsibilities

Responding to and resolving incoming IT queries via email and phone, or onsite (as required), both for customers and internal staff
Evaluating and taking necessary action (assessing, triaging, researching) to resolve incidents, requests and problems raised by customers.
Consulting with customers on most appropriate solutions to meet their requirements.
Ensuring all tickets are progressed & cleared within SLA – escalating L3 as appropriate
Diagnose and troubleshoot technical issues, including account setup and network configuration
Analysing and identifying root causes of major or recurring incidents, then proposing and implementing solutions to prevent them happening again.
Review, propose and implement solutions to remediate the root cause of major issues.
Being a proactive trouble-shoot and providing strategic solutions to a variety of technical issues.
Responding to queries accurately and quickly, with the ability to predict customer needs and requirements.
Participating in a rotating on-call roster to provide 24x7 coverage of critical incidents for our customers.

Skills & Requirements

Prior Level 1 IT support experience (preferably in a managed services environment)
Minimum of 3 years' experience in the IT industry
Experience with Office 365 and Azure AD technologies – including but not limited to Exchange, SharePoint, and Teams
Experience with core networking principles and technologies
Familiarity and experience working with on-premises, cloud and hybrid server environments
A high skill level of Windows and Mac desktop support
A "do whatever it takes" attitude complimented with a "do it right the first time" approach.
Excellent customer service skills, problem-solving and communication skills
Located in Perth, WA with the ability to attend client sites in Perth.
Australian residency, citizenship or a valid working visa.

What we Offer

Competitive salary
Training and development (we work with you on training re: certs and other areas of interest to grow your skills & devleopment)
Work with open minded and forward-thinking management. Bring your ideas!
Flexible hybrid working environment (work-from-home & on site)
Work life balance (because we understand people have lives outside of work)
Close knit team environment, we enjoy a good laugh together so bring your sense of humour
Fun social events; escape room challenges, fun Team games with banter about our love of cooking, eating & craft beers

If we are ticking all or most of your boxes, apply now or email us at [email protected]

Quick Apply

Refine Your Search

desktop support jobs in perth, wa

Service Desk Engineer

Mechanical Engineering Technician – Crane Systems Support

Technical Field Engineer

Geotechnical Engineer – Tailings & Mine Waste

Infrastructure Operations - Systems Engineer

Infrastructure Operations - Systems Engineer

Systems Analyst

Field Engineer Perth

Senior Workplace Technology Engineer

Lvl 3 Senior Systems Engineer

Senior Endpoint Engineering Specialist

Supplier Compliance Specialist

Senior Technical Field Engineer

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I want to receive the latest job alert for desktop support in perth, wa

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