In-Demand Manager technical Jobs in Werribee Vic

Senior Customer Success Manager
SKUTOPIA —Altona VIC
- Full-time
- Warehouse
- AI
- Communication skills
Quick Apply
Client Services Administrator
Stowe Australia —Port Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Profit sharing
10d
Heavy Vehicle Technician
CMV Truck & Bus —Derrimut VIC
- Café
- Communication skills
Site Engineer
Multiworks —Brooklyn VIC
- $90,000 - $110,000 a year
- Full-time
- Remote
- Bachelor's degree
- Construction experience
- Civil Engineering
- Parental leave
Quick Apply
7d
Heavy Vehicle Technician
Commercial Motor Vehicles Pty Ltd. —Derrimut VIC
- Full-time
- Café
- Communication skills
Quick Apply
Oceania Business Manager
Prysmian Group —Maidstone VIC
- Contract
- Hybrid work
- English
- Business development
- Construction experience
- Parental leave
Regulatory Manager
Nu-Mega Ingredients Pty Ltd —Altona North VIC
- Full-time
- Hybrid work
Quick Apply
Library & Resource Centre Manager - ES1-3 (Ongoing) - 2027 - New School in Aintree
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Google Suite
- Management
- Senior Secondary Certificate of Education
Sales Support Team Leader - Laverton/Clayton - M10
Metcash —Laverton North VIC
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
1d
People Advisor
John Holland —Sunshine VIC
- Communication skills
- Parental leave
- Employee assistance program
2d
Estimator
Multiworks —Brooklyn VIC
- Full-time
- Hybrid work
- Construction experience
- Communication skills
- Employee assistance program
Quick Apply
8d
Account Manager - Data Centre Maintenance Contracts
Stowe Australia —Port Melbourne VIC
- Management
- Leadership
Integration Aide
Government schools —Melbourne Western Suburbs VIC
- Part-time
- Education
- Leadership
- Communication skills
10h
Learning Mentor
Government schools —Melbourne Western Suburbs VIC
- Part-time
- Communication skills
16h
With gratitude, we invite you to apply for the position of Learning Support - Inclusion / Admin Support
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Leadership
- Communication skills
16h
Teacher Aide
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Communication skills
- Parental leave
16h
Receptionist / Administration / First Aid - Time Fraction Negotiable
Government schools —Melbourne Western Suburbs VIC
- Full-time
- Leadership
- Communication skills
16h
Inclusion Support - Integration Aide
Government schools —Melbourne Western Suburbs VIC
- Part-time
- Communication skills
- Kitchen
16h
Integration Teacher Aide
Government schools —Melbourne Western Suburbs VIC
- Part-time
- Communication skills
16h
Ed Support Level 1-Range 2
Government schools —Melbourne Western Suburbs VIC
- Part-time
- Communication skills
16h

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Senior Customer Success Manager

SKUTOPIA
Altona VIC

Quick Apply

Job Details

Full-time

Qualifications

Logistics
AI
Communication skills

Full Job Description

SKUTOPIA is on a mission to democratise and decarbonise logistics.

SKUTOPIA is a deep-tech logistics company operating under a dual RaaS (Robotics-as-a-Service) and SaaS model. We deliver end-to-end, AI-powered robotic fulfilment for retailers - eliminating inefficiencies inherent in traditional 3PL models, such as human error, high labour costs, and carbon-heavy processes.

Our advanced robotics and proprietary AI empower our customers to scale faster with high-speed, high-quality fulfilment at a fraction of the typical cost - while also driving both revenue and profit growth.

Founded in 2018 by Talea Bader and Emily Townsend, SKUTOPIA began as Sydney’s first eCommerce co-working space. After witnessing firsthand the logistics challenges faced by SMBs, the founders evolved the business into a tech-first fulfilment solution.

Role Overview:

This role will lead the overall implementation of onboarding our most important clients (merchants) - owning all aspects from project management to account management. We're looking for someone who has lived and breathed eCommerce, understands the technical intricacies of fulfilment operations, and can creatively solve real-world business problems with a commercial mindset. This is a critical role that combines project management, hands-on execution, strategic process improvement, and customer advocacy to drive exceptional client outcomes and long-term retention. You’ll be at the heart of our client experience, partnering closely with operations, product, and tech to ensure our service evolves in line with the needs of fast-scaling eCommerce businesses.

Key Responsibilities:

Lead the onboarding of our larger merchants, including facilitating the cross-functional project management of our sales, operations, product, and other teams to set up both the client and our internal teams for success.
Continually improve the onboarding process to ensure smooth client transitions from sales, set the right expectations, and proactively provide sufficient guidance.
Act as the primary point of contact for high-value clients, fostering strong partnerships — ensuring we deliver both strategic value for them and operational excellence.
Facilitate the problem solving for more complex customer escalations, by being the on-site liaison between our warehouse operations team and remote customer support team
Analyse data to proactively monitor performance and identify any operational or commercial risks.
Act as the voice of the customer, collecting feedback, analysing data, and synthesising them into actionable insights for the tech and operations teams
Partner with the leadership team, and work closely with the Head of Customer Success to design and implement SKUTOPIA’s customer success strategy

What skills & experience are beneficial:

Previous relevant professional experience (5+ years) in Customer Success, Project Management, Technical Account Management, Implementation/Delivery Management, or other business customer-facing roles - with a strong preference for candidates who have worked hands-on in eCommerce, retail, operations, or logistics.
Exceptional communication skills, both written and oral, and confidence working with diverse stakeholders
A proven track record of solving complex operational problems that span technical systems, supply chain constraints, and commercial relationships.
Demonstrated ability to de-escalate tense situations, deliver mixed news with clarity and empathy, and set realistic expectations with clients and internal stakeholders.
A strong commercial mindset and comfort engaging in discussions that balance client success with business viability.
Experience working cross-functionally with product, tech, finance, and operations teams.

What’s in it for you?

Work hands-on with cutting-edge robotics and AI technologies at a dynamic, purpose-driven company shaping the future of logistics
Competitive salary and benefits package
Career growth opportunities with opportunities to grow into a leadership role
A supportive and inclusive workplace that values innovation, collaboration, and personal development
Being a part of a company that deeply values our culture and our people
Work alongside a curious, driven, and resilient team that brings a genuine growth mindset to everything they do

#LI-DNI

Quick Apply

Refine Your Search

manager technical jobs in werribee vic

Senior Customer Success Manager

Client Services Administrator

Heavy Vehicle Technician

Site Engineer

Heavy Vehicle Technician

Oceania Business Manager

Regulatory Manager

Library & Resource Centre Manager - ES1-3 (Ongoing) - 2027 - New School in Aintree

Sales Support Team Leader - Laverton/Clayton - M10

People Advisor

Estimator

Account Manager - Data Centre Maintenance Contracts

Integration Aide

Learning Mentor

With gratitude, we invite you to apply for the position of Learning Support - Inclusion / Admin Support

Teacher Aide

Receptionist / Administration / First Aid - Time Fraction Negotiable

Inclusion Support - Integration Aide

Integration Teacher Aide

Ed Support Level 1-Range 2

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