In-Demand Integration engineer Jobs in Teringie Sa

Expert Support Engineer, Technical Lead
Ingram Micro —Greater Adelaide SA
- Full-time
- Hybrid work
- APIs
- AI
- Leadership
1d
Systems Engineers – AIR6500 Program
Lockheed Martin Australia —Mawson Lakes SA
- Full-time
- Engineering
- Analysis skills
- No degree
Senior Electrical Engineer
KBR —Adelaide SA
- 8 hour shift
- Office
- Electrical experience
- Bachelor's degree
- Health insurance
- Annual leave
Product Owner
Lockheed Martin Australia —Mawson Lakes SA
- Full-time
- Management
- Engineering
- Agile
Senior Aegis Systems Engineer (DDG CSI-IPT)
Lockheed Martin Australia —Mawson Lakes SA
- Full-time
- Engineering
- Systems design
- No degree
Communications Systems Engineer (CSI-IPT)
Lockheed Martin Australia —Mawson Lakes SA
- Full-time
- Organisational skills
- Communication skills
8d
Electronic Warfare System Engineer
Saab —Greater Adelaide SA
- Hybrid work
- Analysis skills
- Annual leave
- Work from home
Senior Electrical Engineer
Babcock International —Keswick SA
- Bachelor's degree
- Annual leave
- Parental leave
Hydraulic Technician
Babcock International —Woodville North SA
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Parental leave
13d
Senior Software Engineer (AI Team)
splose —Adelaide SA
- Full-time
- Hybrid work
- Master's degree
- Databases
- AWS
Quick Apply
14d
Senior Project Manager - Hunter Class Systems
Babcock International —Woodville North SA
- Communication skills
- Annual leave
- Parental leave
7d
CNC Operator
HMPS Propac —Adelaide Airport SA
- Full-time
- Manufacturing
- Editing
- Annual leave
Quick Apply
Senior Engineering Technician - Test Labs
Babcock International —Keswick SA
- Laboratory experience
- Administrative experience
- Communication skills
- Annual leave
- Parental leave
Systems Engineers – High Frequency Sensing | Defence
Amentum —Blair Athol SA
- Full-time
- Engineering
- Leadership
- Communication skills
- Parental leave
Senior Software Integration Engineers
Lockheed Martin Australia —Greater Adelaide SA
- Full-time
- Hybrid work
- Software development
- Agile
5d
Configuration and Data Management Specialist
KBR —Adelaide SA
- Full-time
- Engineering
- Data analysis skills
- Agile
- Parental leave
Environment and Sustainability Advisor
Babcock International —Adelaide SA
- Parental leave
Systems Performance and Analysis Team Lead
BAE Systems —Edinburgh SA
- Full-time
- Leadership
Testing and Commissioning Manager
John Holland —Adelaide SA
- Management
- Microsoft Office
- Master's degree
Principal Software Engineer - Mobile Platform
Canva —Greater Adelaide SA
- Full-time
- Remote
- Research
- AI
- Parental leave
Quick Apply
14d

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Expert Support Engineer, Technical Lead

Ingram Micro -
Greater Adelaide SA

Apply Now

Job Details

Full-time
1 day ago

Qualifications

Technical support
Direct sales
APIs
AI
Leadership
Communication skills

Full Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

About Ingram Micro

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to-consumer-like experience. We also provide a broad range of technology services, including financing, specialised marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.

Role Overview

We are seeking a highly experienced Lead Technical Support Engineer to operate as the senior technical leader within the support organization. This role builds upon the Senior Technical Support Engineer (L2) foundation, expanding into technical leadership, cross-functional influence, and operational ownership. The Lead Engineer serves as the voice of Support with Product and Engineering, driving issue resolution at scale while enabling team effectiveness through mentorship, workflow optimization, shift-left initiatives, and continuous innovation.

Key Responsibilities

Act as the technical escalation point for the most complex and business-critical issues.
Represent Support in Engineering and Product meetings, speaking on behalf of customer impact and supportability.
Lead technical discussions with Engineering and Product on defects, prioritization, and product improvements.
Drive end-to-end workflow management including ticket prioritization, backlog health, and SLA adherence.
Mentor and coach L1/L2 engineers, elevating technical capability and performance across the team.
Lead shift-left initiatives to improve self-service, documentation, and first-touch resolution.
Partner with Product and Engineering to eliminate recurring issues and improve platform stability.
Lead major incident technical coordination and post-incident improvements.
Continuous Learning & Innovation Expectations
Continuously upskill in emerging technical tools, platforms, and modern support technologies.
Actively develop expertise in AI tools and capabilities to enhance troubleshooting, automation, and decision-making.
Leverage AI as a transformative tool to improve customer experience, reduce MTTR, and drive support efficiency.
Drive adoption of AI-enabled workflows, including knowledge generation, ticket automation, and self-service enhancements.

Mentor team members on leveraging AI and modern tools to elevate overall team capability and scale impact.

Knowledge, Skills, and Experience

7+ years in technical support or related technical roles.
Strong expertise in cloud, APIs, integrations, and system architecture.
Proven leadership, mentorship, and cross-functional influence.
Experience driving operational improvements and workflow optimization.
Excellent communication skills translating technical issues into business impact.

What’s on Offer:

Your growth is our priority. Access LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory.

At Ingram Micro, we believe our people are our most important asset, which is why we endeavour to create a positive & rewarding environment for our teams. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:

Genuine Career Progression Opportunities

Hybrid Working Environment

Training & Development

Competitive Remuneration Package

Staff Purchase Policy and a generous Benefits Scheme

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for

employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Final offers of employment are subject to the completion of relevant pre ‑ employment background checks.

If you're ready to make a significant impact in driving growth, then this is your opportunity to influence business strategy, lead transformation, and build a high-performing organisation at scale. Join us and be part of a company that is shaping the future of the ICT industry!

Apply Now

Refine Your Search

integration engineer jobs in teringie sa

Expert Support Engineer, Technical Lead

Systems Engineers – AIR6500 Program

Senior Electrical Engineer

Product Owner

Senior Aegis Systems Engineer (DDG CSI-IPT)

Communications Systems Engineer (CSI-IPT)

Electronic Warfare System Engineer

Senior Electrical Engineer

Hydraulic Technician

Senior Software Engineer (AI Team)

Senior Project Manager - Hunter Class Systems

CNC Operator

Senior Engineering Technician - Test Labs

Systems Engineers – High Frequency Sensing | Defence

Senior Software Integration Engineers

Configuration and Data Management Specialist

Environment and Sustainability Advisor

Systems Performance and Analysis Team Lead

Testing and Commissioning Manager

Principal Software Engineer - Mobile Platform

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