In-Demand Customer service representative Jobs in Beldon Wa

Customer Support & Success Officer
Agrimasters —Subiaco WA
- $60,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
2h
Customer Sales & Service - Repco Banksia Grove - Full Time
NAPA Auto Parts —Banksia Grove WA
- Full-time
- Sales
- Customer service
12d
Member Solutions Consultant - Outbound
Royal Automobile Club of WA —West Perth WA
- $68,340 a year
- Full-time
- Communication skills
- Paid training
Support Worker Greenwood Perth (Female staff only, Client Preference)
SNG HEALTHCARE Solutions —Greenwood WA
- $35.55 - $78.21 an hour
- Weekend availability
- English
- First Aid Certification
- In-person
Quick Apply
1d
Full Time Customer Service & Sales Consultant MIRRABOOKA
Telstra —Mirrabooka WA
- Full-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
6h
Client service specialist
Capital Partners Consulting —West Perth WA
Customer Sales & Service - Repco Balcatta - Full Time
NAPA Auto Parts —Balcatta WA
- Full-time
7d
Customer Sales & Service - Repco Balcatta - Full Time
Repco —Balcatta WA
- Full-time
Quick Apply
7d
Full Time Customer Service & Sales Consultant MIRRABOOKA
Telstra Business Technology Centre Perth South —Mirrabooka WA
- Full-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
6h

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Customer Support & Success Officer

Agrimasters
Subiaco WA

Quick Apply

Job Details

Full-time
$60,000 a year
2 hours ago

Benefits

Training program
E-learning courses provided

Qualifications

Xero
Content creation
Zendesk
Payroll
Financial management
Communication skills
Business process improvement

Full Job Description

Do you love technology, solving problems, and helping people succeed?

We're looking for a Customer Support & Success Officer to join our growing team and become a trusted Agrimaster expert.

About Us
Mastergroup is a proud family-owned software company that has been helping Australian farmers and agribusinesses for over 40 years through our flagship product, Agrimaster,one of Australia's leading farm financial management software solutions.

Agrimaster enables farming businesses to effectively manage cash flow, budgeting, forecasting, and reporting, empowering them to make smarter, more informed decisions.

About the Role
This isn't your typical customer support role. You'll primarily support customers using Agrimaster, helping them troubleshoot issues, learn best-practice processes, and get the most value from our software.

The successful applicant will begin by building their knowledge of our systems, products, and internal processes while developing an understanding of agriculture and farming business operations.

Once confident, you will:

Support customers via phone, email, live chat, and Zendesk
Troubleshoot software and customer workflow issues
Deliver exceptional customer service and support
Assist with customer onboarding and training
Develop deep product expertise in Agrimaster
Help customers improve their financial management and business processes

As your product knowledge grows, you'll become a trusted product specialist and expand your expertise into farm finance, consulting, and payroll support. This may include:

Delivering payroll, budgeting, and farm finance training and consulting sessions helping customers adopt best-practice financial management processes
Creating and maintaining Help Centre content, knowledge articles, and customer resources
Developing and delivering customer training webinars and educational content

Who We're Looking For

Applicants with customer service, software support, helpdesk, bookkeeping, payroll, or accounting experience, and experience with Agrimaster, Xero, MYOB, Wagemaster, or similar software, will be highly regarded.

However, we're most interested in your attitude, willingness to learn, and passion for helping others succeed. We're looking for someone who is naturally curious, loves technology, enjoys solving problems, and is excited by an environment where no two days are the same.

You'll be a great fit if you:

Learn quickly and adapt to change
Have strong communication and relationship-building skills
Have an interest in finance, bookkeeping, payroll, or business operations
Enjoy teaching, training, and supporting customers
Love technology, constantly learning and thrive in a fast-paced, ever-changing environment
Are eager to build new skills and grow your career

Join Mastergroup for:

A diverse, inclusive, and purpose-driven team.
Job security in a stable, established business.
A comprehensive onboarding and training program with ongoing support.
Professional development and career growth opportunities
Collaborate across departments and work closely with business owners to help solve real-world problems
Drinks and nibbles during Showcase every 4 weeks and quarterly social events.

What Our Team Loves About Working Here:
"No two days are ever the same, and you're always learning something new."

If you love solving problems, helping people, and continuously learning, we'd love to hear from you. Apply now or contact Tahnee at [email protected]

Pay: $60,000.00 per year

Work Location: Hybrid remote in Subiaco WA

Quick Apply

Refine Your Search

customer service representative jobs in beldon wa

Customer Support & Success Officer

Customer Sales & Service - Repco Banksia Grove - Full Time

Member Solutions Consultant - Outbound

Support Worker Greenwood Perth (Female staff only, Client Preference)

Full Time Customer Service & Sales Consultant MIRRABOOKA

Client service specialist

Customer Sales & Service - Repco Balcatta - Full Time

Customer Sales & Service - Repco Balcatta - Full Time

Full Time Customer Service & Sales Consultant MIRRABOOKA

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