In-Demand Engineering lead reliability & cloud Jobs in Parramatta, Nsw

Technology Support Lead
JPMorganChase —Sydney NSW
- Weekend availability
- Management
- Computer Science
- Engineering
Oliver Wyman - Senior Lead AI Engineer - Sydney
Oliver Wyman —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
Senior Devops Engineer
Hyland —Sydney NSW
- Full-time
- Remote
- Azure
- Engineering
- Bachelor's degree
Data Engineering Manager
The GPT Group —Sydney NSW
- Full-time
- Engineering
- AI
- Leadership
- Parental leave
- Referral program
Head of Engineering
Pet Circle —Sydney NSW
- Hybrid work
- AWS
- Budgeting
- AI
- Employee discount
10d
Onboarding Manager
Mutinex —Chippendale NSW
- Hybrid work
- Presentation skills
- Leadership
- Parental leave
Quick Apply
Cloud Product Owner
Department of Customer Service —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
- Azure
11d
Technology Support Lead, eTrading FICC Technology
JPMorganChase —Sydney NSW
- Weekend availability
- Management
- Computer Science
- Engineering
Tech Lead Consultant
Starboard IT —Sydney NSW
- Up to $135,000 a year
- Contract
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Work from home
Quick Apply
Lead Platform Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
- AWS
- Scripting
- Annual leave
- Work from home
11d
Technical Lead
Zurich Insurance —North Sydney NSW
- Full-time
- Hybrid work
- DevOps
- Software development
- AI
- Annual leave
- Parental leave
Cloud & AI Platform Specialist - Azure
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Azure
- APIs
- AI
- Parental leave
- Employee discount
Quick Apply
11d
Senior Cloud Engineer
Link Group —Parramatta NSW
- Hybrid work
- Azure
- Computer Science
- AWS
- Parental leave
- Employee assistance program
Engineering Manager
IREN —Sydney NSW
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Director of Engineering
Freelancer.com —Sydney NSW
- $180,000 - $220,000 a year
- Full-time
- Doctoral degree
- Computer Science
- Writing skills
Quick Apply
Senior Technical Customer Support Engineer - Australia
ClickHouse —Sydney NSW
- On call
- Remote
- Azure
- AWS
- AI
- Health insurance
Engineering Lead/Manager, Risk (Relocate to Singapore)
Airwallex —Sydney NSW
- Full-time
- Management
- Computer Science
- Salesforce
Customer Engineering Manager
NEXTDC —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
Quick Apply
Engineering Manager - Full Stack (React, Next.js, Node,)
Commonwealth Bank —Sydney NSW
- Full-time
- Azure
- AWS
- APIs
5d
Cloud Native Customer Engineer
Everpure —Sydney NSW
- Contract
- Azure
- Computer Science
- DevOps
Quick Apply

I want to receive the latest job alert for engineering lead reliability & cloud in parramatta, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

engineering lead reliability & cloud jobs near parramatta, nsw

Product Owner jobs in Sydney NSW

Director Of Engineering jobs in Sydney NSW

Senior Technical Support Engineer jobs in Sydney NSW

Engineering Lead jobs in Sydney NSW

Full Stack Developer jobs in Sydney NSW

Engineering Manager jobs in Sydney NSW

Engineer jobs in Sydney NSW

Platform Engineer jobs in Sydney NSW

Data Engineer jobs in Sydney NSW

Cloud Engineer jobs in Sydney NSW

Subcontract Courier Owner Driver jobs in Shellharbour Nsw

Australia Post Owner Driver, Courier jobs in Wollongong Nsw

Truck Drivowner Driverer, Mr, Owner Driver jobs in Brisbane Qld

Owner Driver, Van jobs in Prospect Sa

Product Owner jobs in Melbourne Vic

Product Owner jobs in Remote

Onboarding Manager jobs in Barangaroo Nsw

Cafe Manager jobs in Sydney Nsw

Case Manager jobs in New Townsville City Qld

Onboarding Manager jobs in Newcastle Nsw

Technology Support Lead

JPMorganChase -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

ITIL Certification
Management
Computer Science
Cassandra
Incident management
Engineering
AWS Certification
Disaster recovery
Microsoft SQL Server
SQL
AWS
Bachelor's degree
PostgreSQL
Splunk
Security
S3
Problem management
Application support
AI
Log analysis
RDS database
Control-M
Information Technology

Full Job Description

JOB DESCRIPTION

As an Application Support Engineer in the Securities Services technology group at JPMorganChase, you will take on a pivotal business-focused technology support/SRE role. Your main responsibilities include providing application support for various Securities Services products across Asia Pacific and worldwide. This role presents a real opportunity for professional advancement in a rapidly growing sector. You will act as the primary technology liaison for business and operations teams in Manila and throughout Asia Pacific, delivering business-oriented technology support and managing production incidents through to resolution.

Job responsibilities

Deliver technology application support to business and operations teams across the Asia Pacific region.
Review and implement technology releases, infrastructure updates, disaster recovery exercises, and patch management.
Oversee production technology incidents, ensuring prompt engagement, escalation, and clear communication with business, technology, and vendor partners.
Troubleshoot database issues and address data/report concerns.
Enhance support documentation and procedures.
Collaborate within a global, follow-the-sun support model.
Serve as a Subject Matter Expert (SME) for key applications, maintaining global best practices and standards.
Conduct root cause analysis (RCA) after incidents, identify, track, and implement preventive actions.
Contribute to the development of tools, frameworks, and techniques to boost productivity and quality in production support, applying SRE principles.
Develop and maintain automation tools to improve platform reliability and team efficiency.
Provide support during early APAC hours and participate in rotational weekend coverage.
Leads team adoption of enterprise-authorized AI capabilities within the work environment to improve incident triage speed and consistency (e.g., synthesizing operational signals into prioritized actions), with human-in-the-loop validation and appropriate handling of sensitive data.
Applies reuse-first, AI-assisted practices across incident/problem/change routines to identify recurring interruption patterns and validate remediation actions aligned to resiliency and security expectations.

Required Qualifications, Skills, and Experience

Bachelor's degree in Engineering, Computer Science, or Information Technology.
Over 10 years of experience in application support and production management.
Strong database expertise, including SQL for data investigations.
Proven experience in Production Support and SRE, with a solid understanding of SRE protocols and methodologies.
Support management skills, including designing and using monitoring dashboards, generating service KPIs, reporting on stability and performance, and monitoring logs/message buses.
Experience in technology disaster recovery planning and execution.
Demonstrated ability to lead Incident and Problem Management calls for business-critical outages, conduct post-incident analysis, and implement preventive measures.
Excellent analytical and problem-solving abilities.
Capable of driving issue resolution across multiple support teams.
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support production operations workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted incident recommendations before action, escalating when uncertain and ensuring outcomes align to operational, security, and auditability expectations.

Technical Experience and Skills

Operating Systems: Unix, Windows.
Kubernetes for container orchestration.
Scripting languages: Perl, Python, Linux/UNIX shell.
Databases: Oracle, MS-SQL, PostgreSQL, Cassandra.
Telemetry and application performance monitoring tools: Splunk, AppDynamics, Dynatrace, Grafana, ITRS Geneos.
Schedulers: Control-M, Autosys.
Experience with cloud platforms (AWS, Google Cloud) is advantageous.
Familiarity with Splunk for log analysis and monitoring.

Preferred qualifications, capabilities, and skills

ITIL v4 certification is a plus.
AWS experience and certification, including familiarity with core AWS services (EC2, S3, EKS, RDS, Cloudwatch), is desirable.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Apply Now

Refine Your Search

engineering lead reliability & cloud jobs in parramatta, nsw

Technology Support Lead

Oliver Wyman - Senior Lead AI Engineer - Sydney

Senior Devops Engineer

Data Engineering Manager

Head of Engineering

Onboarding Manager

Cloud Product Owner

Technology Support Lead, eTrading FICC Technology

Tech Lead Consultant

Lead Platform Engineer

Technical Lead

Cloud & AI Platform Specialist - Azure

Senior Cloud Engineer

Engineering Manager

Director of Engineering

Senior Technical Customer Support Engineer - Australia

Engineering Lead/Manager, Risk (Relocate to Singapore)

Customer Engineering Manager

Engineering Manager - Full Stack (React, Next.js, Node,)

Cloud Native Customer Engineer

I want to receive the latest job alert for engineering lead reliability & cloud in parramatta, nsw

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected