In-Demand House supervisor Jobs in West End, Qld

Swim School Customer Experience Manager - North Lakes
Carlile Swim Operations Pty Ltd —Brisbane QLD
- Full-time
- Administrative experience
- First Aid Certification
- Leadership
Quick Apply
6d
Cafe Chef / Cook
Joseph Hates Coffee Pty Ltd —Clayfield QLD
- $57,402.85 - $86,514.51 a year
- Weekend availability
- Cooking
- Maintenance
- No degree
- Free food
Quick Apply
1d
Site Supervisor
Downer Group —Brisbane QLD
- Full-time
- Supervising experience
- Construction experience
- Leadership
Sales Supervisor - Full-time - Victoria's Secret @Carindale
Valiram —Carindale QLD
- From $27 an hour
- Full-time
- Merchandising
- In-person
- Employee discount
- Referral program
Quick Apply
QLD Building Manager
Plantation Homes —Springwood QLD
- Full-time
Facilities Assistant [BOH]
JLL —Brisbane QLD
- Customer service
- Administrative experience
- First Aid Certification
- Health insurance
- Parental leave
2h
Sales Supervisor - Full-time - Victoria's Secret @DFO Brisbane
Valiram —Brisbane QLD
- From $27 an hour
- Full-time
- Merchandising
- In-person
- Employee discount
- Referral program
Quick Apply
Footwear Department Supervisor - Browns Plains
JD Sports Australia & New Zealand —Browns Plains QLD
- Full-time
- Management
- Communication skills
- Time management
- Parental leave
- Employee assistance program
Apparel Department Supervisor - Carindale
JD Sports Australia & New Zealand —Carindale QLD
- Full-time
- Management
- Communication skills
- Time management
- Parental leave
- Employee assistance program
2d
Maintenance Supervisor
AVEO —Bridgeman Downs QLD
- From $33.65 an hour
- Overtime
- Maintenance
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
1d
Facilities Assistant [BOH]
DAD-Jones Lang LaSalle (QLD) Pty Ltd —Brisbane QLD
- Full-time
- Customer service
- Administrative experience
- First Aid Certification
- Health insurance
- Parental leave
Quick Apply
13h
Project Manager
Winslow —Eight Mile Plains QLD
- Full-time
- No degree
- Civil Engineering
- Leadership
Food Process Worker
Midas Mediterranean —Bowen Hills QLD
- Weekend availability
- Organisational skills
- Manufacturing
- Time management
- Employee discount
Quick Apply
Restaurant Manager
St Albans —Fortitude Valley QLD
- $80,000 - $90,000 a year
- Full-time
- Hospitality
- Supervising experience
- Organisational skills
- Employee discount
Quick Apply
Concession Supervisor - Myer Carindale
Commonry —Carindale QLD
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Employee assistance program
- Employee discount
Restaurant Supervisor
St Albans —Brisbane QLD
- $70,000 - $90,000 a year
- Full-time
- Hospitality
- Supervising experience
- Organisational skills
- Employee discount
Quick Apply
17h
Early Childhood Teacher
Life Church —Coopers Plains QLD
- $80,000 - $105,000 a year
- Full-time
- Childcare
- Administrative experience
- Experience working with children
Quick Apply
5d
Supervisor in Brisbane
SV Partners —Brisbane QLD
- Management
- Supervising experience
- Time management
- Parental leave
Duty Manager / Shift Supervisor
HBH Group —Sandgate QLD
- Temporary
- Customer service
- Supervising experience
- Leadership
- Employee discount
Quick Apply
Orthoptist
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
- Wellness program
6d

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Swim School Customer Experience Manager - North Lakes

Carlile Swim Operations Pty Ltd
Brisbane QLD

Quick Apply

Job Details

Permanent | Full-time
6 days ago

Qualifications

Administrative experience
Swimming
Blue Card
First Aid Certification
Working with Children Check
Leadership
Communication skills
Teaching

Full Job Description

Swim School Customer Experience Manager - North Lakes

North Lakes, QLD

Full Time

People leadership | Family experience | Centre operations

Love Leading People and Creating Great Experiences?

We're looking for a Customer Experience Manager to join our North Lakes leadership team.

If you're a people-focused leader who enjoys developing teams, creating exceptional customer experiences and getting involved in the day-to-day operation of a centre, this could be a great next step.

About Carlile Swim:

When Children Swim Better, Families Feel Safer

At Carlile Swim, we believe every child should learn to swim well. As Australia’s leading swim school, we deliver millions of lessons each year across a growing national network, helping children become safer, more confident swimmers for life.

Founded by Forbes and Ursula Carlile, Carlile Swim pioneered the learn-to-swim industry in Australia and has been shaping it for 80 years. They established Australia’s first commercial swim school and set the standard for teaching methods, innovation and an uncompromising commitment to child safety that continues today.

The Opportunity:

With guidance from the Swim School Manager, you will help lead and strengthen a high-performing Customer Experience team within a busy centre environment.

You’ll play a key role in shaping the customer journey and maintaining the high service standards Carlile Swim is known for, ensuring every family experiences care, professionalism and efficiency throughout their swimming journey.

The Role & You:

You are a dynamic, people-focused leader with a genuine passion for customer experience and operational excellence.

Reporting directly to the Swim School Manager, you’ll oversee customer experience delivery across the school and work closely with the Program Manager to support smooth day-to-day operations and a unified leadership approach.

This is a hands-on leadership role where you’ll lead the Customer Experience team, support Pool Deck Supervisors, manage administration and work actively within the program across customer experience, pool deck supervision and teaching shifts, while fostering a strong, customer-focused culture within the centre.

What Carlile Expects from You:

A strong sense of purpose, understanding that what you do truly matters

A commitment to creating value for families who trust Carlile with their children

A leadership style that is caring, supportive and inclusive

A collaborative mindset and willingness to contribute to team success

Respect and integrity in everything you do, with child safety at the centre of decisions

A willingness to innovate and embrace new ideas as we continue to evolve

Key Responsibilities:

Recruit, train and mentor Customer Experience team members and Pool Deck Supervisors

Conduct performance reviews and support team development

Manage team rosters and staffing to support operational efficiency

Work regular operational shifts across customer experience, pool deck supervision and teaching, leading by example within the program

Monitor customer service standards and deliver ongoing team training

Complete administration tasks including reconciliation, banking, stock ordering and stocktakes

Oversee customer communications, bookings and enquiries

Partner with the Swim School Manager to improve processes and centre operations

Foster a safe, inclusive and supportive team culture

Ensure compliance with WHS, child protection and safety standards

Skills & Qualifications:

Education

✔️ Swim Teacher qualification (or willingness to obtain)

✔️ Current CPR and First Aid Certificate

✔️ Current Working with Children Check (Blue Card)

Experience

✔️ Experience leading customer experience or front-of-house teams

✔️ Experience with rostering, administration and team leadership

✔️ Strong operational capability and attention to detail

Technical Skills

✔️ Confidence using booking, scheduling and operational systems

Soft Skills

✔️ Strong communication, leadership and mentoring skills

✔️ Sound understanding of safeguarding children and WHS standards

Why Join Carlile Swim?

Work with Australia’s leading swim school and a brand with 80 years of proven impact and strong community focus
Be part of a purpose-led team helping children become safer, more confident swimmers for life
Work with a supportive and collaborative team
Grow your career in a role with real meaning

At Carlile Swim we lead with P.A.C.E. Our people are Passionate, All In, Connected and always Evolving.

Ready to Make a Splash?

If you’re excited by the opportunity to develop people, lead exceptional customer experiences and make an impact within a busy swim school, we’d love to hear from you.

Apply now with your cover letter and resume to join Carlile Swim North Lakes.

Interested in joining Carlile Swim but another Brisbane location may suit you better? We’d still love to hear from you.

️ Applications close 6 September 2026.

Carlile Swim is committed to protecting children and young people from harm. All appointments are subject to appropriate screening and safeguarding requirements.

#CSMC

Company Overview

Carlile Swim is a nationally recognised swim school network with more than 150 years of combined experience and over 30 locations across Australia. Now united under one brand, we are committed to leading the industry and enriching the communities we serve through exceptional swim education and water safety.

Quick Apply

Refine Your Search

house supervisor jobs in west end, qld

Swim School Customer Experience Manager - North Lakes

Cafe Chef / Cook

Site Supervisor

Sales Supervisor - Full-time - Victoria's Secret @Carindale

QLD Building Manager

Facilities Assistant [BOH]

Sales Supervisor - Full-time - Victoria's Secret @DFO Brisbane

Footwear Department Supervisor - Browns Plains

Apparel Department Supervisor - Carindale

Maintenance Supervisor

Facilities Assistant [BOH]

Project Manager

Food Process Worker

Restaurant Manager

Concession Supervisor - Myer Carindale

Restaurant Supervisor

Early Childhood Teacher

Supervisor in Brisbane

Duty Manager / Shift Supervisor

Orthoptist

I want to receive the latest job alert for house supervisor in west end, qld

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