In-Demand Web manager Jobs in Fortitude Valley, Qld

Client Ticketing Services Manager
Ticketek Entertainment Group —Brisbane QLD
- $72,500 a year
- Full-time
- Hybrid work
- Annual leave
- Parental leave
Quick Apply
Software Engineering Manager
Metrea Management LLC —Brisbane QLD
- Management
- Organisational skills
- Software development
- Health insurance
- Annual leave
Test Engineer
Compare the Market —Brisbane QLD
- Full-time
- Azure
- Salesforce
- DevOps
Head of Airworthiness and Maintenance Control (HAAMC) and Continuing Airworthiness Manager (CAM)
Metrea Management LLC —Brisbane QLD
- Management
- Engineering
- Maintenance
- Health insurance
- Annual leave
3d
Op Shop Operations Facilitator
ADRA Australia —Brisbane QLD
- Full-time
- Salesforce
- Recruiting
- Leadership
Sales Development Representative
Vocus —Brisbane QLD
- Full-time
- CRM software
- Sales
- Customer service
- Parental leave
Quick Apply
11d
Staff Software Engineer - Mobile Workflows
Canva —Brisbane QLD
- Full-time
- Remote
- AI
- Parental leave
Quick Apply
Software Engineer
Tanda —Fortitude Valley QLD
- Full-time
- AWS
- Bachelor's degree
Quick Apply
Deputy Program Manager
Metrea —Brisbane QLD
- PMP
- Bachelor's degree
- Communication skills
- Health insurance
- Annual leave
Quick Apply
6d
Security Analyst (Weekend Shift)
Arkose Labs —Brisbane QLD
- Weekend availability
- Remote
- Scripting
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
12d
Integrated Product Marketing Coordinator
Auto & General Holdings —Toowong QLD
- Marketing
- Financial services
- AI
- Work from home
- Parental leave
Quick Apply
4d
Head of Flight Operations
Metrea —Brisbane QLD
- Engineering
- Bachelor's degree
- Business Administration
- Health insurance
- Annual leave
Quick Apply
4d
QA Engineer (Frontend, Mobile, Java) - Trading
Binance —Brisbane QLD
- Full-time
- Remote
- Bilingual
- AI
- SDLC
Quick Apply
Head of Flight Operations
Metrea Management LLC —Brisbane QLD
- Engineering
- Bachelor's degree
- Business Administration
- Health insurance
- Annual leave
3d
Customer Support Team Leader
Xylem —Brisbane QLD
- Full-time
- CRM software
- Customer service
- ERP systems
- Health insurance
- Gym membership
6h
Head of Airworthiness and Maintenance Control (HAAMC) and Continuing Airworthiness Manager (CAM)
Metrea —Brisbane QLD
- Management
- Engineering
- Maintenance
- Health insurance
- Annual leave
Quick Apply
4d
Senior Solution Architect
CIMIC Group —Brisbane QLD
- Full-time
- Azure
- Computer Science
- DevOps
Senior Account Executive, ANZ Public Sector
Amazon Web Services Australia Pty Ltd —Brisbane QLD
- Full-time
- Management
- Sales
- Business development
Senior Software Engineer
Squiz —Brisbane QLD
- Hybrid work
- Systems design
- Master's degree
- AWS
Quick Apply
Tech Lead
Squiz —Brisbane QLD
- Full-time
- Hybrid work
- Systems design
- AWS
- AI
Quick Apply

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Client Ticketing Services Manager

Ticketek Entertainment Group
Brisbane QLD

Quick Apply

Job Details

Full-time
$72,500 a year

Benefits

Birthday leave
Annual leave
Parental leave
Employee assistance program
Paid volunteer leave

Full Job Description

About Ticketek Entertainment Group

Ticketek Entertainment Group (TEG) is a Live Experience Group that helps people discover, access and experience the unforgettable. We believe Life is better live®.

With over 50 years in live entertainment, we sell more than 30 million tickets annually, connect with 30 million fans across Australia and New Zealand, and bring 18,000+ events to life each year. Headquartered in Sydney, we operate globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships. Through our integrated operating model, we bring the best live content, ticketing and technology to our partners and create unforgettable memories that last a lifetime

Our values guide everything we do: we partner with purpose, empower boldness within clear boundaries, and celebrate human connection – always putting the fan first.

About the Role

The Client Ticketing Services Manager will join our Ticketek team based in Brisbane. This role will work closely with clients from QLD's most prestigious venues, ticketing world-class entertainment events.

As a Client Services Manager, you will be the driving force ensuring each client receives a high standard of service delivery and continuity across their accounts. You will liaise directly with our clients as well as various internal departments, including marketing, web, technology, and finance, to ensure our clients maintain a high level of service delivery.

Requirements

Outcomes to Deliver

Client Relationships: Partner with clients to define event ticketing build requirements and timeframes, delivering accurate builds and providing timely insights.

Event Operations: Master the ticketing system to build and maintain events, while managing end-to-end ticketing operations on event days.
Event Day Delivery: Provide on-site testing and engagement throughout events, including managing Box Office staff, post-event reporting, operational feedback, and settlements.
Marketing Collaboration: Partner with internal and external leads to ensure promotional strategies are implemented and fulfilled seamlessly.
Business Development: Work with the State Manager to innovate and provide value-added solutions that increase ticket sales and build brand profile.

Capabilities to Bring

A Passion for Live Events: You live for the energy of live events and understand the "Fan as our Star" philosophy.
Brand Ambassadorship: You demonstrate a client-focused attitude and communicate with style and professionalism across all levels.
Problem-Solving: You possess sharp attention to detail and the ability to troubleshoot complex issues in fast-paced environments.
Relationship Mastery: You have the ability to develop new and existing relationships, resolving client problems in a helpful, efficient manner.
Technical Aptitude: You have an understanding of (or the ability to quickly learn) complex ticketing systems and digital processes.
Experience working in events or ticketing systems is desirable.

Other key considerations for this position

Due to the nature of this role, work is required outside of business hours and on the weekend.
Attendance at events is mandatory for the CSM position

Salary

$72,500 base + super

Benefits

So, What Does TEG Offer?

We’re Australasia’s home of live entertainment – from stadium tours to your local comedy show – and we look after the people who make it happen.

Front row perks: Front row and backstage access to live moments – free and discounted tickets to shows, sport and festivals across our network, plus presales and staff allocations for major on-sales
A global stage: Headquartered in Sydney with offices across seven countries and four continents, working alongside some of the biggest names in Australian and international live entertainment
Flexibility: Hybrid and flexible working, with flexible hours where your role allows
Parental leave for everyone: Paid leave for primary caregivers regardless of gender, with real support returning to work
Leave, your way: Annual leave plus extras like birthday leave and purchase leave
Your backstage crew: Confidential support via our Employee Assistance Program (EAP), including career coaching for you and your family, plus free flu vaccinations
Giving back: One paid volunteer day a year to support our community
Your next act: Structured development programs like Ticketek Academy, secondments to major events, and career paths tailored to your interests and skills
Recognition that means something: ALL STAR Awards and service milestones, celebrating the people and teams who bring our values to life every day

TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.

If this sounds like the opportunity for you, we welcome you to apply. We believe in creating a place where our people can do their best work!

Learn more about TEG here – www.TEG.com.au

Only direct applications will be considered. No recruiters please

Quick Apply

Refine Your Search

web manager jobs in fortitude valley, qld

Client Ticketing Services Manager

Software Engineering Manager

Test Engineer

Head of Airworthiness and Maintenance Control (HAAMC) and Continuing Airworthiness Manager (CAM)

Op Shop Operations Facilitator

Sales Development Representative

Staff Software Engineer - Mobile Workflows

Software Engineer

Deputy Program Manager

Security Analyst (Weekend Shift)

Integrated Product Marketing Coordinator

Head of Flight Operations

QA Engineer (Frontend, Mobile, Java) - Trading

Head of Flight Operations

Customer Support Team Leader

Head of Airworthiness and Maintenance Control (HAAMC) and Continuing Airworthiness Manager (CAM)

Senior Solution Architect

Senior Account Executive, ANZ Public Sector

Senior Software Engineer

Tech Lead

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