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Systems Engineer (IFS Cloud)

InfoConsulting -
Sydney NSW

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Job Details

Casual

Qualifications

Performance tuning
Computer science
Azure
Oracle
Cloud architecture
Computer Science
English
Administrative experience
SQL
Database administration
AWS
Systems engineering

Full Job Description

Job description

About InfoConsulting | Who we are?

InfoConsulting is one of the fastest growing consulting companies operating internationally in the field of technology and management. We work with the latest ERP technologies, addressing the real needs of our clients, and improving the efficiency of their operations. We are systematically and dynamically expanding into new countries. Thanks to the work of our experts and their professional approach to business, we are an IFS Elite Partner, repeatedly awarded the title of IFS Partner of the Year.

At InfoConsulting, we combine diverse experience and skills, creating an environment based on collaboration, responsibility, and openness. We value professionalism, commitment, creativity, and trust — values that inspire the way we collaborate and support each other every day in all the countries we operate in.

Join a team of experts who strive together to achieve ambitious goals and transform the way companies operate around the world. We invite you to join our growing team in Australia.

The opportunity

To support our expansion plans, we are currently hiring Systems Engineer (IFS Cloud) to strengthen our team and embark on an exciting new journey with us. The position combines deep IFS Cloud platform and use case knowledge with hands-on infrastructure and database expertise, acting as the technical foundation that keeps client environments stable, performant, and supportable across the project lifecycle and into managed services.

Job requirements

What you’ll be doing:

Administer Oracle databases supporting IFS Cloud, including performance tuning, indexing strategy, storage and tablespace management, backup and recovery, patching, and routine database health checks.
Build, configure, and maintain IFS Cloud environments across Build Place and Use Place, including environment provisioning, refreshes, cloning, and promotion between environments.
Investigate and resolve application performance bottlenecks and database-related issues, using execution plans, AWR/ASH or equivalent diagnostic reports, session and wait-event analysis, and IFS Cloud application diagnostics to isolate root cause.
Maintain strong working knowledge of IFS Cloud architecture, Solution Areas, and standard use cases to correctly distinguish infrastructure, configuration, and application-level issues during troubleshooting.
Support and maintain the underlying IT infrastructure for IFS Cloud deployments, including servers, operating systems, virtualisation, networking, and cloud platform components (e.g. Azure, AWS, or OCI) as applicable to each engagement.
Triage and resolve customer-reported technical issues logged via ICAU's case management tooling, working independently to diagnose and resolve complex infrastructure, database, and application issues.
Monitor system health, availability, and performance across client environments, and set up or maintain monitoring and alerting for proactive issue identification.
Support cutover planning, go-live readiness, and hypercare activities, including environment stability checks, performance validation, and database readiness sign-off.
Collaborate with Software Architects and Software Engineers to distinguish infrastructure/database root causes from application configuration or custom development issues, and support resolution across the technical stack.
Document environment architecture, database configuration, infrastructure changes, and troubleshooting outcomes to ICAU documentation standards.

Participate in IFS product and platform knowledge-sharing activities to stay current on IFS Cloud infrastructure requirements, supported platforms, and release-driven changes.

Contribute to the continuous improvement of ICAU's environment management practices, database administration standards, and infrastructure delivery playbooks.

What we expect from you:

Demonstrated experience as a Systems Engineer, Database Administrator, or infrastructure specialist supporting IFS Cloud or IFS Applications, or a comparable enterprise ERP platform.
Hands-on Oracle database administration experience, including performance tuning, indexing, storage/tablespace management, backup and recovery, and patching in a production enterprise application environment.
Demonstrated ability to troubleshoot application performance bottlenecks and database issues using execution plans, AWR/ASH or equivalent diagnostics, and SQL/session-level analysis.
Strong working knowledge of IFS Cloud Build Place and Use Place concepts, environment lifecycle management, and standard IFS Cloud use cases across one or more Solution Areas.
Good understanding of modern IT architecture and infrastructure concepts, including servers, operating systems, virtualisation, networking, and cloud platforms (Azure, AWS, or OCI).
Experience working with case/ticket management tooling, maintaining an active caseload, and managing customer communication through to resolution.
Comfortable working independently using professional judgement to resolve complex, ambiguous technical issues in creative and effective ways.
Experience supporting cutover, go-live, and hypercare phases of ERP implementation projects.
Relevant Oracle certifications (e.g. Oracle Certified Professional) and/or IFS Cloud certifications highly desirable.
A degree in Information Systems, Computer Science, Systems Engineering, or equivalent practical experience.
Current residence in Sydney or willingness to relocate.

What we offer:

Impactful Work: Be part of a fast-growing, award-winning team transforming businesses with IFS solutions.
Career Growth: Access ongoing professional development, including IFS certifications and training.
Flexible Work: Enjoy remote work arrangements and a supportive, innovative culture.
Competitive Package: Attractive salary, plus benefits and performance bonuses.
Global Reach: Work with a global network with opportunities to collaborate on international projects.

If you’re looking for a role where you can combine local experience with the opportunity to work in an international environment, join InfoConsulting!

Learn more about InfoConsulting and career growth at our company at: https://infoconsulting.com/.

Details

Remote, Hybrid

Sydney, New South Wales, Australia

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Questions

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What is the level of proficiency with IFS technology? *

Advanced

Intermediate

Basic

What is your level of English proficiency? *

Basic – I can understand and use simple phrases and expressions.

Intermediate – I can communicate in everyday situations and understand general topics.

Upper-intermediate – I can handle more complex conversations and write with some confidence.

Advanced – I can speak and write fluently with minimal errors.

Fluent / Native-like – I use English effortlessly in professional and casual contexts.

What is your notice period at your current job? *

Do you currently hold full working rights in Australia? *

Yes

What are your annual gross expectations? *

AUD

Legal Agreements

By clicking the "Submit" button you agree to the processing by InfoConsulting Sp z o.o. of your personal data contained in the recruitment submission (including the application form) for the purpose of conduct of recruitment for the position indicated in the job offer.
You can withdraw your consent at any time by contacting us at [email protected]
Your personal data indicated in the Labor Code or in other specific acts (according to the requirements of the job offer) are processed by us by virtue of the law and their provision is necessary for participation in the recruitment process. We process other personal data (e.g. image) by virtue of your voluntary consent which you expressed by sending us your recruitment submission, and provision of such additional data has no impact on eligibility to participate in the recruitment process.
We may process your personal data contained in the recruitment submission also in order to determine, enforce of defend claims, if such claims are related to the recruitment process conducted by us. To this end, we will process your personal data by virtue of our legitimate interest consisting in determination, enforcement or defense of claims in proceedings before the courts or state authorities.
You have the right to access your data, including to obtain a copy, rectify data, request deletion of data or restriction of processing, file an objection against processing and request transfer of the provided data (to the processing of which you consented) to another data controller. You also have the right to lodge a complaint with The President of the Personal Data Protection Office. Withdrawal of consent shall not affect the lawfulness of processing that had been performed by virtue of your consent prior to its withdrawal.
We process your personal data for the purpose of conduct of recruitment for the position indicated in the job offer for a period of 4 months running from submission of the recruitment application, and in the event of your consent to participate in future recruitments for a period of 8 months running from submission of the recruitment application.
We may refer your personal data to providers of job offers publication services, suppliers of recruitment management systems, providers of IT services such as hosting and suppliers of information systems.
Will shall not transfer your personal data outside the European Economic Area. If you should have any questions, you may contact us at [email protected] or contact our Data Protection Officer at [email protected]

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