In-Demand Unit process engineer Jobs in Sydney, Nsw

Technical Services Engineer
Zoll Medical Corporation —St Leonards NSW
- On call
- Management
- Engineering
- Microsoft Office
Snr Projects Officer & Technical Advisor
Fire and Rescue NSW —Sydney NSW
- $129,464 - $142,665 a year
- Full-time
- Microsoft Word
10d
Delivery Engineer
Australian Catholic University —North Sydney NSW
- $116,706 - $130,478 a year
- Full-time
- Hybrid work
- University
11d
Software Engineer, Yield
Airwallex —Sydney NSW
- Full-time
- Computer Science
- Salesforce
- AWS
Advisory AI Data Specialist
Dell Technologies —Chatswood NSW
- Full-time
- Remote
- Computer Science
- Bachelor's degree
- AI
Senior Software Engineer II
RELX —Sydney NSW
- Full-time
- Management
- Software development
- AI
- Health insurance
- Employee assistance program
Digital Solution Engineer - Dynamics 365 Supply Chain Management
Microsoft —Sydney NSW
- Full-time
- Management
- Computer Science
- Sales
Coordinator Program Management Office (Infrastructure)
Sutherland Shire Council —Sutherland Shire NSW
- Full-time
- Engineering
- Leadership
- Employee assistance program
5d
Senior Software Engineer II
LexisNexis Risk Solutions —Sydney NSW
- Full-time
- Management
- Software development
- AI
- Health insurance
- Employee assistance program
Senior Data Engineer
Infosys —Sydney NSW
- $108,571 - $119,893 a year
- Microsoft Powerpoint
- Microsoft Word
- Computer science
- Health insurance
- Parental leave
Bridge Examiner
Sydney Trains —Sydenham NSW
- $110,115 a year
- Weekend availability
- Maintenance
- Construction experience
- In-person
1d
AI Orchestration Engineer
RecordPoint —Sydney NSW
- Full-time
- Hybrid work
- Salesforce
- Master's degree
- AI
Quick Apply
Web Product Experience Lead
Schneider Electric —Macquarie Park NSW
- Full-time
- Marketing
- Bachelor's degree
- Agile
- Opportunities for advancement
10d
Principal Engineer – Mission Integration
KBR —Matraville NSW
- Full-time
- Leadership
- Health insurance
- Parental leave
Staff Software Engineer, Business Accounts
Airwallex —Sydney NSW
- Full-time
- Computer Science
- Salesforce
- AWS
Principal Engineer - Agentic AI - Online Payments
Tyro Payments —Sydney NSW
- On call
- Hybrid work
- Master's degree
- AWS
- APIs
12d
Software Engineer - Fixed Term Contract
ResMed —Sydney NSW
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Agile
Senior Fullstack Engineer
Pyramid Global Technologies —Sydney NSW
- Bachelor's degree
- Agile
- Communication skills
Ui Path Senior Automation Engineer/Architect
Cognizant —Sydney NSW
- $100,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Microsoft Outlook
10d
Java Full Stack || Sydney
iGreenData —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- AWS
- Health insurance

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Technical Services Engineer

Zoll Medical Corporation -
St Leonards NSW

Apply Now

Job Details

Qualifications

Management
Engineering
Microsoft Office
Bachelor's degree
Leadership
Communication skills

Full Job Description

Acute Care Technology

Zoll Medical is committed to delivering top-tier medical devices and solutions that help save lives. Our team is dedicated to providing outstanding service and support to customers in the healthcare sector, focusing on quality, innovation, and operational excellence.

ZOLL Medical is a global leader in medical devices and software solutions, committed to improving patient outcomes and advancing healthcare technology. Our innovative solutions serve emergency medical services, hospitals, and healthcare providers across the continuum of care. At ZOLL, we foster a collaborative and dynamic work environment that empowers employees to make a meaningful impact.

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

Position Overview:

The Technical Services Engineer will ensure the effective execution of all technical service-related functions for ZOLL Medical products deployed across Australia and New Zealand. This role will focus on maintaining ZOLL devices, ensuring compliance with service level agreements, and maintaining high levels of customer satisfaction. This will be a Hybrid role covering Field Service and Depot repairs performing preventative maintenance, commissioning and breakdown repairs. Travel across Australia and New Zealand will be required.

Key Responsibilities:

Technical Support and Maintenance:

Conduct, and/or coordinate the repair, preventive maintenance of ZOLL medical devices to ensure operational efficiency and compliance with standards.
Travel across Australia & New Zealand at short notice
Promote and support ZOLL Service Agreements to achieve individual and territory revenue budgets
Ensure that service documentation is completed accurately and in a timely manner for all service activities, including repair logs and preventative maintenance records.
Manage customer and distributor relationships to achieve Customer Satisfaction Targets
Maintain correct spare part inventory levels and participate in quarterly stock stake.
Actively seek product and business improvement suggestions from our customers.

Maintain Product Return Register

Add details of reported faults to the returns register and email return reference and shipping instructions to customers.
Update entries in the returns register when servicing/repair work has been completed by the service team.
Enter fault details into the service module to create a Service Report
Organise loan units if required after booking equipment into the returns register.

Preventative Maintenance (PM) Schedule

Together with the ZOLL Service Admin team, plan and co-ordinate PMs to ensure 100% on-time PMs are conducted.
Co-ordinate with third party service provider to ensure PMs conducted on time.

Customer Engagement and Service Excellence:

Develop and maintain strong relationships with stakeholders, serving as the primary technical contact for ZOLL Medical
Proactively address and resolve any customer concerns or feedback in a manner that aligns with ZOLL standards for customer service excellence.
Conduct customer training sessions and educational workshops as needed to ensure end users are well-equipped to use and maintain ZOLL products safely and effectively.
Develop and maintain strong communication links with management and sales staff providing updated customer information to support future initiatives.

Compliance and Safety:

Ensure all technical services are delivered in compliance with applicable local and national regulations, industry standards, and company policies, including health and safety standards.
Lead continuous improvement initiatives to enhance service processes, reduce downtime, and maximize product performance.

Effective planning to ensure achieving of department revenue budget.

Qualifications and Experience:

Bachelor’s degree in biomedical engineering, Electronics, or a related technical discipline, or equivalent work experience.
Minimum of 5 years of experience in a technical service or support role within the medical device industry, with at least 2 years in a supervisory or leadership capacity.
Proven expertise in the maintenance and support of complex medical devices, with specific experience in defibrillators, monitors, or similar life- saving equipment being highly desirable.
Strong leadership and people management skills, with the ability to inspire and develop a team.
Exceptional troubleshooting, diagnostic, and problem-solving skills with a hands-on approach to technical issues.
Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders.
Demonstrated ability to manage projects and resources effectively, with attention to detail and a commitment to meeting deadlines.
Familiarity with health and safety regulations and a commitment to ensuring a safe working environment.
Availability for on-call support and willingness to travel locally as needed for on-site service support.

Personal Attributes:

Acollaborativeandteam-orientedmindsetwithexcellentinterpersonalskills.
Self-motivated,proactive,andabletoworkindependentlywithminimal supervision.
Highlyadaptableandresilient, withastrongcommitmentto excellence.
Abilitytomultitaskandworkeffectivelyinateam environment.
Proficiency in Microsoft Office Suite and familiarity with inventory management systems.
Detail-orientedwithstrongorganisationalskills.
Acustomer-firstmindsetwithacommitmenttoprovidingoutstandingservice.
Abilitytohandle pressureandadapt toafast-paced environment.
Willingnesstolearnandtakeondiverseresponsibilitieswithinthe team.

StrongCommunicationandinterpersonalskills

Apply Now

Refine Your Search

unit process engineer jobs in sydney, nsw

Technical Services Engineer

Snr Projects Officer & Technical Advisor

Delivery Engineer

Software Engineer, Yield

Advisory AI Data Specialist

Senior Software Engineer II

Digital Solution Engineer - Dynamics 365 Supply Chain Management

Coordinator Program Management Office (Infrastructure)

Senior Software Engineer II

Senior Data Engineer

Bridge Examiner

AI Orchestration Engineer

Web Product Experience Lead

Principal Engineer – Mission Integration

Staff Software Engineer, Business Accounts

Principal Engineer - Agentic AI - Online Payments

Software Engineer - Fixed Term Contract

Senior Fullstack Engineer

Ui Path Senior Automation Engineer/Architect

Java Full Stack || Sydney

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