Brisbane or Perth CBD | Hybrid Working
Lead strategic client relationships, develop a high-performing team and help shape the future of our Employee Share Plans business.
MUFG Pension & Market Services is seeking an experienced client relationship leader to join our Equity Plan Solutions team.
This is an exciting opportunity to lead a portfolio of strategically important corporate clients while developing a high-performing team and influencing the continued growth of one of Australia's leading Employee Share Plans businesses.
Working closely with senior stakeholders, you'll become a trusted adviser to your clients, providing strategic guidance, delivering exceptional service and helping organisations achieve successful employee share plan outcomes.
If you're looking for a role that combines client leadership, people leadership and commercial influence within a collaborative global organisation, we'd love to hear from you.
About the Role
As Senior Manager, you'll lead a team of 5–7 client relationship professionals across Brisbane and Perth while managing your own portfolio of Employee Share Plans clients.
You'll build trusted relationships with senior client stakeholders, drive service excellence, mentor your team and contribute to the ongoing growth and success of the Equity Plan Solutions business.
Key Responsibilities
- Lead, coach and develop a high-performing client relationship team.
- Manage a portfolio of strategically important Employee Share Plans clients.
- Build trusted relationships with senior client stakeholders and advisers.
- Drive client retention, service excellence and long-term partnership growth.
- Lead client reviews, commercial discussions and account planning.
- Use data and commercial insights to support decision-making and improve client outcomes.
- Champion operational excellence, governance and continuous improvement.
- Identify opportunities to strengthen client relationships and support business growth.
About You
You're an experienced relationship leader who enjoys partnering with clients, developing people and delivering outstanding commercial and service outcomes.
You'll bring strong leadership capability, commercial judgement and experience managing complex client relationships within Employee Share Plans or a related corporate markets environment.
We're particularly interested in candidates from:
- Employee Share Plans or Equity Compensation
- Executive Reward or Long-Term Incentives (LTI)
- Share Registry or Issuer Services
- Corporate Trust
- Corporate Governance
- Financial Services or Corporate Markets
- Client Relationship Management supporting listed or corporate clients
If your experience comes from an adjacent corporate markets discipline and you're interested in applying your skills within Employee Share Plans, we'd also love to hear from you.
You'll also bring:
- Proven experience leading and developing client-facing teams.
- Strong relationship management and executive stakeholder engagement skills.
- Commercial acumen and sound business judgement.
- The ability to influence, solve problems and build trusted client partnerships.
- A collaborative leadership style with a passion for developing people and continuously improving client outcomes.
Why Join MUFG Pension & Market Services?
This is your opportunity to join a recognised leader in Employee Share Plans and work with a diverse portfolio of leading organisations.
You'll have the autonomy to build trusted client partnerships, influence strategic outcomes, develop an experienced team and contribute to the future direction of a growing national business.
In return, you'll enjoy:
- Lead strategic relationships with leading corporate clients.
- Shape the future of a growing Employee Share Plans business.
- Develop and mentor a high-performing national team.
- Hybrid working and workplace flexibility.
- Career opportunities within a global organisation.
- A collaborative, supportive and inclusive culture where your expertise is valued.
MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.
Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.
A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.
Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.
Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market leading digital technology provided by our Technology division.
MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.