In-Demand Audio visual service Jobs in Parramatta, Nsw

NSW Service Desk Coordinator
Pro AV Solutions —Frenchs Forest NSW
- Full-time
- Management
- Administrative experience
- Communication skills
- Employee assistance program
Quick Apply
Photography & Video Specialist
hipages Group —Sydney NSW
- Hybrid work
- Work from home
Quick Apply
13h
Senior Technician
Encore Global —Sydney NSW
- $79,500 a year
- Full-time
- Customer service
- Communication skills
AV Solutions Specialist
'COS —Lidcombe NSW
- Employee discount
- Gym membership
8h
Social Media Editor
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Analytics
- Parental leave
5d
Social and Influencer Manager
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Marketing
- Parental leave
Social Media Producer
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Organisational skills
- Internship
- Leadership
- Parental leave
Desktop Support Analyst
MinterEllison —Sydney NSW
- Rotating roster
- AI
- Communication skills
Associate Events Manager (1-year contract)
T. Rowe Price —Sydney NSW
- Full-time
- CRM software
- Microsoft Office
- Education
7d
Audience Producer
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Parental leave
Event Manager
Encore Global —Sydney NSW
- Full-time
- Management
- Sales
- In-person
Multimedia Editor
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Parental leave
5d
AV Installation Technician IV
AVI-SPL —Sydney NSW
- Full-time
- Schematics
- Construction site
- Senior Secondary Certificate of Education
Desktop Support Specialist
Excolo Partners —Sydney NSW
- Full-time
- AI
5d
Technical Support Officer
Colliers —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
12d
Territory Sales Manager - Companion Animal
MSD —Macquarie Park NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Estimator/Project Coordinator
JFK Automation —Sydney NSW
- Management
- Sales
- Organisational skills
Junior Technician
JFK Automation —Sydney NSW
- Construction experience
- Communication skills
IT Support Specialist
THE ICONIC —Yennora NSW
- Office
- Administrative experience
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
11d
Service Delivery Team Leader – Sydney
Convergint Technologies —Sydney NSW
- Management
- Leadership
- Communication skills

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audio visual service jobs near parramatta, nsw

NSW Service Desk Coordinator

Pro AV Solutions -
Frenchs Forest NSW

Quick Apply

Job Details

Permanent | Full-time

Benefits

Employee assistance program

Qualifications

Management
Administrative experience
Communication skills

Full Job Description

About Pro AV Solutions

Pro AV Solutions is a proudly 100% Australian-owned organisation and one of Australia’s leading workplace technology integration and managed services providers, with operations across NSW, ACT, QLD, VIC, SA and WA. We design, deliver, support and maintain Audio Visual and Unified Communications solutions for corporate, government, education and enterprise clients nationwide. In 2025, Pro AV Solutions was recognised nationally as one of The Australian’s Best Places to Work, reflecting our strong culture, people-first approach, and commitment to helping our customers and our people Experience Excellence.

About the Role

As our Managed Services team continues to grow, we’re looking for a Service Desk Coordinator to join our NSW team and support the ongoing delivery of high-quality service to our clients. This role can be based out of our Surry Hills office or our Frenchs Forest Office, offering flexibility across our NSW locations.

This role sits at the centre of our service operations, coordinating ongoing managed services and support activities, managing service requests in line with customer SLAs, and ensuring clear communication between clients, technicians, and internal teams. You’ll be trusted to prioritise work, identify next steps, and coordinate activities to ensure service commitments are met. This role suits someone who is organised, calm under pressure, and takes pride in delivering a consistently positive service experience.

Key Responsibilities

Manage incoming service requests in line with customer SLAs
Create, update, and monitor AVCare tickets within the service platform
Allocate service resources and coordinate service activities
Conduct daily ticket reviews to identify priorities, follow-ups, and escalations
Prepare client documentation, reports, and service communications
Support invoicing processes for completed service tickets
Build and maintain strong, professional relationships with clients
Act as a reliable point of coordination between clients, technicians, and internal teams
Follow established IT Service Management (ITSM) practices to support consistent handling of service requests, incidents, escalations, and SLA commitments

Skills & Experience

Previous experience in administration, service coordination, or a service-based role
Strong organisational and time-management skills with the ability to manage competing priorities
Clear and confident written and verbal communication skills
High attention to detail and a strong sense of accountability
Customer-focused mindset with the ability to build rapport and trust
Proactive, flexible, and solution-oriented approach
Proficiency in Microsoft 365
Experience in AV, IT, or UC service environments is advantageous but not essential

What we offer

We believe our people are our greatest asset, and we value and reward team members who are committed to delivering high-quality outcomes. Together, we create a workplace where people feel supported, valued, and able to do their best work.

Competitive remuneration package
Ongoing training and professional development opportunities
Supportive, inclusive, and high-performing team culture
Employee Assistance Program (EAP)
Birthday gift vouchers and additional employee benefits
Opportunity to work alongside experienced and award-recognised industry professionals, within a supportive and high-performing team environment.

Diversity & Inclusion

We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups. Your application will be treated with the strictest confidence.

You must have the right to work in Australia to be considered for this role.

Company Overview

Our technology solutions enhance experiences wherever people gather—meeting rooms, lecture theatres, museums, and stadiums. With over 300 dedicated team members nationwide, we strive to ensure our customers and colleagues "Experience Excellence". If you're interested in joining a high-performing team in a dynamic industry, explore our available roles and contact us for more information about working at Pro AV Solutions.

Quick Apply

Refine Your Search

audio visual service jobs in parramatta, nsw

NSW Service Desk Coordinator

Photography & Video Specialist

Senior Technician

AV Solutions Specialist

Social Media Editor

Social and Influencer Manager

Social Media Producer

Desktop Support Analyst

Associate Events Manager (1-year contract)

Audience Producer

Event Manager

Multimedia Editor

AV Installation Technician IV

Desktop Support Specialist

Technical Support Officer

Territory Sales Manager - Companion Animal

Estimator/Project Coordinator

Junior Technician

IT Support Specialist

Service Delivery Team Leader – Sydney

I want to receive the latest job alert for audio visual service in parramatta, nsw

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