In-Demand Software Jobs in Canberra, Act

ICT Support Officer
NTT —Canberra ACT
- Contract
- Azure
- Office
- Communication skills
Quick Apply
10d
Defence & Intelligence Technical Leaders – Mission Software Solutions – Canberra & Melbourne
Leidos —Canberra ACT
- Full-time
- AI
- Leadership
- Annual leave
Digital and Content Officer
Great Barrier Reef Marine Park Authority —Canberra ACT
- Weekend availability
- AI
- Analytics
3d
ICT Project Officer (3 +3) month extension options
Worklogix —Canberra ACT
- $90 - $100 an hour
- Contract
- Azure
- Office
- In-person
Quick Apply
10d
Talent Acquisition Partner | Technology | Defence & Intelligence
Leidos —Canberra ACT
- Full-time
- Recruiting
- Leadership
- Annual leave
6h
Medical Receptionist
Chapman family medical centre —Woden ACT
- $28 - $34 an hour
- Part-time
- Customer service
- In-person
- Communication skills
Quick Apply
Graduate Analyst - Technology - 2027 Graduate Program
Accenture —Canberra ACT
- Full-time
- Management
- Computer Science
- Analysis skills
System Administrator | Virtual Data Centre
Leidos —Canberra ACT
- Full-time
- Scripting
- Leadership
- Communication skills
- Annual leave
Associate Technical Consultant (ATC)
Daon Inc —Canberra ACT
- Full-time
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
Quick Apply
.NET Developer – Azure, C#, Web API
radk tech pty ltd —Canberra ACT
- Contract
- Azure
- Computer Science
- DevOps
Quick Apply
4d
Data Engineer | Temporary with a Possibility of Permanency
Education —Canberra ACT
- $102,657 - $116,592 a year
- Temporary
- Azure
- SQL
3d
Web Developer
Australian National University —Canberra ACT
- $110,546 - $116,083 a year
- Full-time
- University
- Organisational skills
- Communication skills
13d
Technical Service Desk
Unisys —Canberra ACT
- Weekend availability
- Customer service
Senior Full-Stack Engineer
Resourceful Talent Group —Canberra ACT
- Full-time
- Remote
- AWS
- APIs
- Communication skills
14d
C/C++ Software Engineers
NCH Software —Canberra ACT
- Urgently hiring
- Systems design
- Machine learning
- APIs
System & Data Developer
Evolve FM Pty Ltd —Canberra ACT
- Full-time
- Data analysis skills
- Databases
- Administrative experience
Quick Apply
9h
Canberra | Engineering - Multiple Opportunities Available
Deloitte —Canberra ACT
- Part-time
- Azure
- DevOps
- AWS
- Parental leave
Expressions of Interest - Australia (Canberra or Melbourne Labs)
Quantum Brilliance —Acton ACT
- Full-time
Quick Apply
ICT Project Officer
PowerData Group Consulting —Canberra ACT
- Contract
- Azure
- Management
- Software troubleshooting
Quick Apply
10d
Varied Accounting Roles
Charterpoint —Canberra ACT
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office

I want to receive the latest job alert for software in canberra, act

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

software jobs near canberra, act

Project Officer jobs in Canberra ACT

Accountant jobs in Canberra ACT

Systems Administrator jobs in Canberra ACT

Developer jobs in Canberra ACT

Data Engineer jobs in Canberra ACT

Executive Support Officer jobs in Canberra ACT

First Aid Officer jobs in Sydney Nsw

Project Officer jobs in Molendinar Qld

Project Officer jobs in Woden Act

Client Service Officer Aged Care jobs in Cranbourne Vic

Learning Support Officer No Experience jobs in Sydney Nsw

Project Officer jobs in Brisbane Qld

Project Officer jobs in Perth Wa

Electrical Engineer, Internship jobs in Brisbane Qld

Level 3 Service Desk Engineer Efex jobs in Sydney Nsw

Electrical Engineer No Experience jobs in Melbourne Vic

Project Officer jobs in Greater Adelaide Sa

Project Management Internship jobs in Sydney Nsw

Officer Clerk Grade jobs in Parramatta Nsw

Project Officer jobs in Grove Tas

ICT Support Officer

NTT -
Canberra ACT

Quick Apply

Job Details

Contract
10 days ago

Qualifications

Azure
ITIL
Communication skills
Office experience

Full Job Description

About the role

The ICT Support Officer provides frontline ICT support services to our client's staff in Australia and overseas. The role is responsible for responding to helpdesk requests, resolving routine ICT issues, maintaining accurate service records, and supporting the deployment and management of ICT equipment.

Working as part of the Business Systems Unit (BSU), the position contributes to the delivery of reliable and customer-focused ICT services while supporting broader ICT projects and operational activities. The role requires strong communication skills, sound problem-solving abilities, and a commitment to delivering high-quality customer service.

Key duties and responsibilities

Provide ICT support for hardware, software, network, account and device issues.
Triage, resolve and escalate service requests and incidents in line with service levels.
Administer user accounts, systems, devices, software and ICT asset records.
Support ICT projects, upgrades, testing, rollouts and implementation activities.
Prepare and update ICT procedures, user guides and knowledge articles.
Liaise with staff, vendors and service providers to support ICT service delivery.
Identify recurring issues and contribute to service and process improvements.
Support cyber security controls, patching, access management and incident reporting.
As this is a Helpdesk role, and will require maintenance of user and building ICT hardware, this role is 100% office-based

Criteria

Essential criteria

Demonstrated experience providing responsive ICT support in the Australian Public Service, troubleshooting technical issues, supporting users, maintaining ICT systems and contributing to reliable service delivery in a Microsoft on-prem & cloud environment.
Demonstrated ability to analyse ICT issues, apply sound judgement, identify risks, develop practical solutions, and make recommendations that improve systems, processes, or user outcomes.
Demonstrated ability to communicate clearly with technical and non-technical stakeholders, providing advice and supporting users with ICT issues.
Demonstrated ability to manage competing priorities, monitor progress, meet deadlines, support ICT projects or operational tasks, and deliver quality outcomes in a busy service environment.
Demonstrated ability to work collaboratively, support team capability, act with professionalism and integrity, follow ICT security and governance requirements, and contribute positively to APS workplace culture.

Desirable criteria

Experience in Active Directory on premise and Azure AD
Demonstrated understanding of ITIL principles

Join our growing global team and accelerate your career with us. Apply today.

For more information about this or other opportunities, please contact Mariam Nguyen. Please quote our job reference number 675624.

About us

NTT Ltd. is a global ICT provider, employing more than 40,000 people in a diverse and dynamic workplace, and delivering services in over 200 countries and regions. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital, and secure.

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

Quick Apply

Refine Your Search

software jobs in canberra, act

ICT Support Officer

Defence & Intelligence Technical Leaders – Mission Software Solutions – Canberra & Melbourne

Digital and Content Officer

ICT Project Officer (3 +3) month extension options

Talent Acquisition Partner | Technology | Defence & Intelligence

Medical Receptionist

Graduate Analyst - Technology - 2027 Graduate Program

System Administrator | Virtual Data Centre

Associate Technical Consultant (ATC)

.NET Developer – Azure, C#, Web API

Data Engineer | Temporary with a Possibility of Permanency

Web Developer

Technical Service Desk

Senior Full-Stack Engineer

C/C++ Software Engineers

System & Data Developer

Canberra | Engineering - Multiple Opportunities Available

Expressions of Interest - Australia (Canberra or Melbourne Labs)

ICT Project Officer

Varied Accounting Roles

I want to receive the latest job alert for software in canberra, act

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected