Classification: Administrative Services Officer Class 3
Salary: $78,755 - $84,284 plus superannuation
Position No: 72134-02RJ7
Directorate: Canberra Health Services
Advertised (Gazettal date): 27 August 2026
Contact Officer: Lindsay Ottaway on [email protected] or (02) 5124 4193
What can we offer you:
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Competitive pay rates and excellent working conditions within a tertiary hospital.
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Salary Packaging with many options that provide full fringe benefits tax concessions.
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Flexible working conditions.
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Access to Employee Assistance Program.
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Access to onsite Physiotherapists.
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Access to onsite cafes, staff cafeteria, pharmacy and gift shop.
About the Role:
Are you an organised professional who thrives in a busy environment? Do you enjoy delivering exceptional customer service, coordinating complex schedules, and supporting healthcare teams to provide outstanding patient care? If you're a proactive problem solver with strong administrative skills and a keen eye for detail, we'd love to hear from you.
As a key member of the Centre of Personalised Medicine Outpatient Clinic team, you will provide high-quality administrative and operational support to clinicians and patients, helping to ensure the smooth day-to-day running of the clinic. Your responsibilities will include coordinating appointments, diagnostic procedures and investigations, managing referrals and patient records, providing reception services, maintaining data across multiple IT systems, and processing Medicare invoices. You will also play an important role in delivering an exceptional patient experience through outstanding customer service, while supporting general administrative functions and stock management.
The successful applicant will possess a strong work ethic and the ability to adapt to a constantly changing environment. They will demonstrate sound judgement, initiative and attention to detail, with the ability to work autonomously under general supervision and resolve routine issues appropriately. The role requires excellent stakeholder engagement and customer service skills, including the ability to build effective working relationships, respond to enquiries, provide accurate information, and apply established procedures to achieve positive outcomes. A commitment to quality, accuracy and continuous improvement will be key to success in this position.
For more information regarding the position duties click here for the Position Description.
Please note prior to commencement successful candidates will be required to:
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Undergo a pre-employment National Police Check.
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Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
Note: This is a part-time (18.375 hours per week) temporary position available for a period of nine months with the possibility of extension and/or permanency. The full-time salary noted above will be paid pro rata for part-time hours.
For more information on this position and how to apply “click here”
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.
Our Vision: creating exceptional health care together
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.
The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.
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This is a part-time (18.375 hours per week) temporary position available for a period of nine months with the possibility of extension and/or permanency. The full-time salary noted above will be paid pro rata for part-time hours.
Administration and Governance
Healthcare, Medical and Allied Services
