In-Demand It help desk Jobs in Parramatta, Nsw

Systems Support Officer
Rivkin Securities Pty Ltd —Rushcutters Bay NSW
- $75,000 - $85,000 a year
- Full-time
- Microsoft Access
- Software troubleshooting
- Analysis skills
Quick Apply
6d
IT Help Desk Officer
Mulpha —Sydney NSW
- Full-time
- Microsoft Outlook
- Customer service
- SharePoint
- Free parking
- Employee assistance program
Quick Apply
Service Desk Analyst
BVN Architecture —Sydney NSW
- Part-time
- Microsoft Office
- Communication skills
- Time management
- Parental leave
Quick Apply
9d
IT Field Support Engineer
BaptistCare —Norwest NSW
- Full-time
- Customer service
- No degree
- Communication skills
9h
IT Field Support Engineer
Baptistcare WA —Norwest NSW
- Full-time
- Customer service
- No degree
- Communication skills
14h
IT Administrator I
GoFundMe —Sydney NSW
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Health insurance
- Parental leave
Quick Apply
1d
Cyber Security Systems Engineer
Office of Sport —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- No degree
- Communication skills
- Employee assistance program
7d
Desktop Support Engineer
Link Group —Sydney NSW
- Contract
- Azure
- Administrative experience
- Communication skills
Service Desk Analyst
Herbert Smith Freehills —Sydney NSW
- Full-time
- Azure
- Customer service
- AI
Senior Technical Specialist
Department of Education —Inner West NSW
- $133,348 - $146,945 a year
- Full-time
- Management
- Administrative experience
- Opportunities for advancement
8d
IT Help Desk Team Leader
The Missing Link —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- Leadership
- Free food
Quick Apply
10d
ICT Manager - Australian Institute of Police Management
Australian Federal Police (AFP) —Sydney NSW
- $123,420 - $132,185 a year
- Temporary
- Hybrid work
- Azure
- Management
- Communication skills
- Annual leave
- Parental leave
10d
Service Desk Analyst
Avant —Sydney NSW
- Full-time
- Microsoft Access
- Customer service
- Communication skills
1d
Service Desk Manager
Credit Corp —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- AI
- Health insurance
- Employee assistance program
3d
Senior Application Support Analyst | Sydney
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Management
- Computer Science
- Customer service
- Parental leave
- Employee discount
Quick Apply
Digital and Performance Media Executive
Ticketek Entertainment Group —Sydney NSW
- Hybrid work
- CRM software
- Annual leave
- Parental leave
Quick Apply
Major Incident & Problem Specialist
Fujitsu —Lidcombe NSW
- Management
- Analysis skills
- Communication skills
Systems Administrator
Reapit ANZ —Sydney NSW
- Communication skills
Quick Apply
10d
Level 3 Service Desk Engineer
EFEX —Sydney NSW
- $90,000 - $120,000 a year
- Full-time
- Azure
- AWS
- Communication skills
Quick Apply
ITSM Analyst
Australian Payments Plus —Sydney NSW
- Full-time
- Hybrid work
- Communication skills
Quick Apply

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Systems Support Officer

Rivkin Securities Pty Ltd
Rushcutters Bay NSW

Quick Apply

Job Details

Permanent | Full-time
$75,000 - $85,000 a year
6 days ago

Qualifications

Authentication
Microsoft Access
Software troubleshooting
WordPress
Analysis skills
IT support
Organisational skills
Computer skills
Communication skills
VPN

Full Job Description

Systems Support Officer

Rivkin is an established Australian financial services and wealth management business with more than four decades of experience. Based in Sydney's Eastern Suburbs, Rivkin provides investment research, portfolio solutions, private wealth and SMSF services to a diverse range of clients.

As our business continues to evolve, technology plays an increasingly important role in supporting our people, systems and day-to-day operations.

We are now seeking an experienced and hands-on Systems Support Officer to join our team and take responsibility for providing reliable, responsive and practical IT support across the business.

About the Role

This is a hands-on ICT support position where you will work closely with employees across the business, resolving day-to-day technology issues and helping ensure our systems, devices and applications operate effectively.

You will be responsible for providing technical support across hardware, software, Microsoft 365, user access, network connectivity and business systems, while also assisting with IT security, equipment management and technology projects.

Key Responsibilities

Provide technical support to office-based and remote employees, resolving hardware, software, network and user-access issues.
Set up and maintain computers, user accounts, Microsoft 365, applications and IT equipment.
Manage user accounts, permissions, password resets and multi-factor authentication.
Troubleshoot Wi-Fi, internet, VPN and general network connectivity issues.
Install, configure and maintain laptops, desktops, monitors, printers, phones and other IT equipment.
Maintain IT equipment, software licences and device inventories.
Support cybersecurity, antivirus, Microsoft Defender and device security requirements.
Liaise with managed service providers, software vendors and telecommunications providers to resolve technical issues.
Provide support for internal systems, websites and online platforms, including basic WordPress and website troubleshooting.
Maintain accurate records of IT assets, support requests and system changes.
Provide guidance and training to employees on IT systems and software.
Assist with the implementation of new software, systems and internal IT processes.
Escalate complex technical issues where required and ensure IT requests are resolved efficiently with minimal disruption to business operations.

About You

To be successful in this role, you will have:

At least 2 years' experience in IT support, systems support, help desk or a similar ICT role.
Relevant qualification in Information Technology, Computer Systems, Networking, or a related discipline.
Demonstrated experience supporting hardware, software, Microsoft 365, user accounts and network connectivity.
Experience with Windows, Microsoft 365, user permissions, password management and multi-factor authentication.
Experience configuring and maintaining computers, peripherals, mobile devices and other IT equipment.
A good understanding of IT security, endpoint protection and Microsoft Defender.
Experience working with external IT providers, software vendors or telecommunications providers.
Strong troubleshooting, problem-solving and analytical skills.
Strong communication and interpersonal skills.
Excellent organisational skills and the ability to manage competing priorities.
A proactive, practical and solutions-focused approach.
The ability to work independently while also working effectively with internal teams and external service providers.

Why Join Rivkin?

This is an opportunity to join an established business in a hands-on IT Officer role where you will have the opportunity to work across a diverse range of IT systems, support employees across the business, and contribute to the ongoing improvement of Rivkin's technology environment.

If you are a technically capable, proactive and service-oriented IT professional looking for a role where you can make a meaningful contribution, we would like to hear from you.

Apply now with your resume and a brief cover letter outlining your relevant IT support experience.

Location: Rushcutters Bay, NSW

Annual salary: $75,000 - $85,000 base + superannuation

Work Type: Full time, permanent

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

it help desk jobs in parramatta, nsw

Systems Support Officer

IT Help Desk Officer

Service Desk Analyst

IT Field Support Engineer

IT Field Support Engineer

IT Administrator I

Cyber Security Systems Engineer

Desktop Support Engineer

Service Desk Analyst

Senior Technical Specialist

IT Help Desk Team Leader

ICT Manager - Australian Institute of Police Management

Service Desk Analyst

Service Desk Manager

Senior Application Support Analyst | Sydney

Digital and Performance Media Executive

Major Incident & Problem Specialist

Systems Administrator

Level 3 Service Desk Engineer

ITSM Analyst

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