In-Demand Audio visual service Jobs in Parramatta, Nsw

Service Coordinator / Customer Support
Plustel —Seven Hills NSW
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Professional development assistance
Quick Apply
7d
Assistant Venue Manager - Moonlight Cinema Sydney
EVT Group —Paddington NSW
- $1,420 - $1,520 a week
- Full-time
- Customer service
- Microsoft Office
- Leadership
13d
Events Manager (12-Month Fixed Term Maternity Leave Cover)
Bankstown Sports Club —Bankstown NSW
- Weekend availability
- Hospitality
- Customer service
- Budgeting
- Free parking
Quick Apply
Venue Manager - Moonlight Cinema Sydney
EVT Group —Paddington NSW
- $1,580 - $1,680 a week
- Full-time
- Hospitality
- Management
- Customer service
13d
Store Manager | OPSM | St Ives, NSW
OPSM —St Ives NSW
- Organisational skills
- Leadership
- Time management
- Health insurance
- Employee assistance program
Project Manager
AVI-SPL —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Producer Taste Longform Video
News Corp —Sydney NSW
- Full-time
- Hybrid work
- In-person
- Leadership
- Kitchen experience
- Parental leave
Chief of Staff
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
- Leadership
- Parental leave
System Administrator 2 - Sydney, Australia
M.C. Dean, Inc —Sydney NSW
- Weekend availability
- Senior Secondary Certificate of Education
- Bachelor's degree
- Associate degree
- Tuition reimbursement
Social Media Producer
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Organisational skills
- Internship
- Leadership
- Parental leave
Technical Support Officer
Colliers —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
7d
1st or 2nd Year Apprentice
Custom Smart Automation —South West Sydney NSW
- Overtime
- Office experience
- Fuel card
- On-the-job training
NSW Service Desk Coordinator
Pro AV Solutions —Frenchs Forest NSW
- Full-time
- Management
- Administrative experience
- Communication skills
- Employee assistance program
Quick Apply
Audience Producer
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Parental leave
Estimator/Project Coordinator
JFK Automation —Sydney NSW
- Management
- Sales
- Organisational skills
Social and Influencer Manager
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Marketing
- Parental leave
AV Installation Technician IV
AVI-SPL —Sydney NSW
- Full-time
- Schematics
- Construction site
- Senior Secondary Certificate of Education
Lead Editor
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Parental leave
Technology Program Cordinator
Pro AV Solutions —Frenchs Forest NSW
- Full-time
- Customer service
- Engineering
- Bachelor's degree
- Employee assistance program
Quick Apply
6h
Retail Media Specialist
News Corp —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Organisational skills
- Parental leave
14d

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audio visual service jobs near parramatta, nsw

Service Coordinator / Customer Support

Plustel
Seven Hills NSW

Quick Apply

Job Details

Full-time
7 days ago

Benefits

Professional development assistance

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Organisational skills
Telecommunication
Security
Communication skills

Full Job Description

About us:

Plustel is a growing Sydney-based company delivering Security, Data, Electrical, Communications, Video Conferencing, Audio Visual and I.T. services across Australia and New Zealand.

We specialise in coordinating installations, service jobs and national rollout projects for a broad range of clients. As our operations continue to grow, we are looking for a reliable and organised full-time Service Coordinator / Customer Support team member to join our office team.

This is a long-term opportunity for someone who enjoys working in a fast-paced service environment, communicating with customers and technicians, and helping keep jobs organised from booking through to completion.

Role Overview:
As a Service Coordinator / Customer Support, you will be responsible for assisting with customer communication, technician scheduling, job updates and general account support.

You will work closely with clients, technicians, suppliers and the wider Plustel team to ensure jobs are booked, followed up and completed smoothly. This role would suit someone who is organised, confident with email communication, professional on the phone and comfortable managing multiple customer requests at the same time.

Key Responsibilities:

Answering phone calls and responding to customer emails in a professional and timely manner
Liaising with clients, technicians and partners to coordinate service bookings
Building and maintaining strong client relationships through consistent communication and follow-up
Creating, updating and managing jobs using our job management system
Scheduling technician appointments and keeping customers updated on booking progress
Collating job notes, photos and updates from technicians and presenting them clearly to clients and partners
Contacting suppliers via phone and email to confirm pricing, availability and order hardware
Preparing spreadsheets, reports and basic data entry
Arranging couriers and tracking deliveries
Assisting with drafting quotes and invoices
Completing site inductions and compiling safety paperwork, including SWMS
Providing general administration and account support to the team

Preferred Skills and Experience:

Previous experience in customer service, scheduling, service coordination, administration or account support
Strong written communication skills, especially with customer emails
Professional phone manner and confident speaking with clients
Excellent organisational skills and strong attention to detail
Ability to manage multiple jobs, bookings and customer requests at the same time
Confident using Microsoft Outlook and Excel
Experience using ServiceM8, Monday.com or similar job management systems highly regarded
Ability to work well in a team and communicate clearly with technicians and clients
Bonus: Familiarity with telecommunications, security, electrical, I.T. or audio visual services
Training will be provided for our systems, processes, safety paperwork and industry-specific requirements

Benefits:

Full-time role with a growing national services business
Supportive team environment
Opportunity to develop skills in customer support, scheduling, operations and account coordination
Professional development assistance

Work Authorisation:

Australia work authorisation required.

Benefits:

Professional development assistance

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

audio visual service jobs in parramatta, nsw

Service Coordinator / Customer Support

Assistant Venue Manager - Moonlight Cinema Sydney

Events Manager (12-Month Fixed Term Maternity Leave Cover)

Venue Manager - Moonlight Cinema Sydney

Store Manager | OPSM | St Ives, NSW

Project Manager

Producer Taste Longform Video

Chief of Staff

System Administrator 2 - Sydney, Australia

Social Media Producer

Technical Support Officer

1st or 2nd Year Apprentice

NSW Service Desk Coordinator

Audience Producer

Estimator/Project Coordinator

Social and Influencer Manager

AV Installation Technician IV

Lead Editor

Technology Program Cordinator

Retail Media Specialist

I want to receive the latest job alert for audio visual service in parramatta, nsw

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