In-Demand Manager servicenow technology Jobs in Parramatta, Nsw

Manager - Service Management - Cloud
Interactive Pty Ltd —St Leonards NSW
- Management
- AI
- Leadership
IT Asset Management (ITAM) – Senior Consultant
KPMG —Sydney NSW
- Full-time
- Analysis skills
- No degree
- Communication skills
- Parental leave
Governance Products & Enablement | Manager
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- AI
- Annual leave
- Work from home
Technical Support Officer
Colliers —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
8d
Quality Assurance Engineer
Tecala Group —Sydney NSW
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
- Health insurance
- Parental leave
Quick Apply
Senior MuleSoft Developer
Delivery Centric Technologies —Sydney NSW
- Full-time
- Computer science
- Oracle
- Computer Science
Quick Apply
2d
Business Analyst (Quality)
University of Sydney —Camperdown NSW
- $610 a day
- Full-time
- Research
- Analysis skills
- University
ServiceNow Developers (AU Citizen with Security Clearance)
Accenture —Sydney NSW
- Full-time
- SQL
- Analysis skills
- Scripting
1d
Sr. Regional Partner Manager
ServiceNow —Sydney NSW
- Full-time
- Management
- Sales
- Business development
Quick Apply
9d
Team Lead, IT Application Production Support
BNP Paribas —Sydney NSW
- Full-time
- Administrative experience
- Bachelor's degree
- No degree
Principal Partner Enablement Manager, APJ
Smartsheet —Sydney NSW
- Google Suite
- Sales
- Salesforce
10d
People Coordinator
Omnicom Group —Sydney NSW
- Full-time
- Communication skills
LEAD BUSINESS ANALYST
Coforge Ltd. —Sydney NSW
- $100,000 - $120,000 a year
- Management
- Computer Science
- Analysis skills
People Advisory Senior Consultant
Smith & Nephew —Sydney NSW
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Analysis skills
- Annual leave
Moveworks Sr Customer Success Manager
ServiceNow —Sydney NSW
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- AI
Quick Apply
Manager, Customer Support
Ingram Micro —Sydney NSW
- Full-time
- Management
- Bachelor's degree
- No degree
4d
Strategic Business Partner - Advisory | Senior Manager
PWC Australia —Sydney NSW
- Part-time
- AI
- Parental leave
8d
Privileged Access Engineer
Rest —Sydney NSW
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
- Parental leave
Quick Apply
Senior Account-Based Marketing Manager
ServiceNow —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
Quick Apply
Senior Forward Deployed Engineer
Workato —Sydney NSW
- Salesforce
- Databases
- Analysis skills
Quick Apply

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manager servicenow technology jobs near parramatta, nsw

Manager - Service Management - Cloud

Interactive Pty Ltd -
St Leonards NSW

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Job Details

Qualifications

Management
IT service management
ITIL
ServiceNow
Problem management
AI
Leadership
Communication skills

Full Job Description

Job description

Posted Wednesday 5 August 2026 at 9:00 am | Expires Monday 7 September 2026 at 8:59 am

Experienced people leader with a track record of service excellence in a managed services environment.

Exposure to cutting-edge technologies and enterprise environments.

Provide leadership, guidance, and mentoring.
Melbourne or Sydney location.

Interactive is an Australian end-to-end award-winning IT services provider. We're a trusted technology partner, that include some of Australia's biggest and most well-known brands, and we deliver an integrated suite of managed and professional services.

We’re looking for an experienced Manager, Service Management to lead the governance, delivery and continuous improvement of our Incident, Request, Problem, Configuration and Change Management functions. This role will also include the accountability for our managed Service Desk capability.

This is a senior operational leadership role where you’ll build capable teams, strengthen customer outcomes and help create simpler, smarter and more consistent ways of working. You’ll champion continuous improvement, responsible AI adoption, automation and collaboration across Interactive to deliver a seamless customer experience.

Some of the key things you’ll do:

Lead core Service Management functions across a managed services environment.

Ensure customer, contractual and operational service levels are consistently achieved.

Drive major incident response, communications and post-incident improvements.

Own and deliver a continuous service improvement roadmap.

Champion automation, AI adoption and process optimisation initiatives.

Collaborate across business units to enhance customer outcomes and service delivery.

Build trusted stakeholder relationships and provide meaningful service performance insights.

What we’re looking for:

Extensive Service Management leadership experience within a managed services environment.

Proven success leading high-performing teams in an operational setting.

Strong expertise across Incident, Request, Problem, Configuration and Change Management.

ITIL certified with practical experience applying ITIL best practices.

Hands-on experience with ServiceNow or a similar enterprise ITSM platform.

Track record of driving automation, process improvement and digital transformation.
Exceptional stakeholder management and executive communication skills.

Why choose us?

Highly skilled, collaborative team that values expertise and knowledge‑sharing.

Strong learning culture with personalised development plans.

Commitment to sustainability and community investment.

Free onsite barista at our Sydney and Melbourne offices.
Access to a wide range of staff benefits and partner discounts.

Ready to lead service excellence and help shape the future of Service Management at Interactive? Apply now!

Job details

Pay type

Salary

Apply Now

Refine Your Search

manager servicenow technology jobs in parramatta, nsw

Manager - Service Management - Cloud

IT Asset Management (ITAM) – Senior Consultant

Governance Products & Enablement | Manager

Technical Support Officer

Quality Assurance Engineer

Senior MuleSoft Developer

Business Analyst (Quality)

ServiceNow Developers (AU Citizen with Security Clearance)

Sr. Regional Partner Manager

Team Lead, IT Application Production Support

Principal Partner Enablement Manager, APJ

People Coordinator

LEAD BUSINESS ANALYST

People Advisory Senior Consultant

Moveworks Sr Customer Success Manager

Manager, Customer Support

Strategic Business Partner - Advisory | Senior Manager

Privileged Access Engineer

Senior Account-Based Marketing Manager

Senior Forward Deployed Engineer

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