In-Demand Customer service coordinator Jobs in Hope Island, Qld

Bookings & Client Experience Coordinator
Coastal Babysitters —Mudgeeraba QLD
- $75,000 - $85,000 a year
- Full-time
- Customer service
- Administrative experience
Quick Apply
6d
HR Coordinator
Rosebel Gold Mines N.V. —Gold Coast QLD
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
Quick Apply
Retail Department Leader
Officeworks —Nerang QLD
- Customer service
- Employee assistance program
Service Coordinator
Liebherr-Australia Pty. Ltd. —Yatala QLD
- Overtime
- Administrative experience
- Communication skills
- Health insurance
- Parental leave
Treatment Coordinator | Patient Sales Consultant – South East QLD
Nova Dental Group —Beenleigh QLD
- Full-time
- Sales
- Annual leave
- Gym membership
Quick Apply
Customer Care Coordinator- Casual- QLD region
WSA APAC —Beenleigh QLD
- Monday to Friday
- Sales
- Customer service
- Administrative experience
- Parental leave
- Employee assistance program
Quick Apply
Site Reliability Engineer II, APAC
Jamf —Gold Coast QLD
- On call
- Remote
- Writing skills
- AWS
- AI
12d
Spa Coordinator
Ocean Day Spa —Surfers Paradise QLD
- $35 an hour
- Customer service
- In-person
- Communication skills
Quick Apply
6d
Conference & Events Coordinator
Village Roadshow —Gold Coast QLD
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
6d
Office and Events Coordinator
Bond University —Robina QLD
- $88,111.17 a year
- Full-time
- Microsoft Office
- Administrative experience
- University
- Parental leave
- Employee assistance program
2d
Coordinator
Officeworks —Pimpama QLD
- Rotating roster
- Sales
- Customer service
- Leadership
- Employee assistance program
5d
Logistics Coordinator
Nu-Pure —Stapylton QLD
- Full-time
- ERP systems
- Microsoft Office
- Administrative experience
- Employee assistance program
3d

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Bookings & Client Experience Coordinator

Coastal Babysitters
Mudgeeraba QLD

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
6 days ago

Qualifications

Customer service
Administrative experience

Full Job Description

Bookings & Client Experience Coordinator

Full-time | Gold Coast

Are you highly organised, confident with people and someone who naturally takes ownership?

Coastal Babysitters is looking for a switched-on Bookings & Client Experience Coordinator to keep our busy bookings operation running smoothly.

This is a fast-paced role combining bookings and sitter management, customer service, administration and sales. You'll work across the whole booking journey, from the first family enquiry through to coordinating sitters, solving problems and making sure every booking is looked after.

You'll often be working independently, so we're looking for someone who can think on their feet, make decisions and get things done without needing constant direction.

What you'll be doing

Managing a high volume of babysitting bookings across multiple regions
Responding to phone, email and online enquiries
Speaking confidently with families, understanding what they need and converting enquiries into bookings
Following up potential bookings so opportunities aren't missed
Coordinating and communicating with our large team of babysitters
Monitoring upcoming and unfilled bookings and taking action early
Handling changes, cancellations and problems calmly and confidently
Managing day-to-day administration and keeping our systems accurate
Prioritising competing tasks and making decisions in a fast-moving environment
Spotting problems, finding solutions and making sure nothing falls through the cracks
Helping us continually improve the experience for both families and babysitters

About you

You'll thrive in this role if you:

Are highly organised and love keeping on top of lots of moving parts
Are confident, proactive and comfortable making decisions
Take ownership and follow things through
Are great on the phone and genuinely enjoy dealing with people
Have a natural sales ability without being pushy
Can prioritise quickly when everything feels important
Know how to build strong relationships and make both families and sitters feel valued
Are comfortable working independently as well as part of a team
Stay calm and solution-focused when plans suddenly change
Are confident with technology, CRMs and learning new systems
Notice the little things other people sometimes miss

Experience in bookings, administration, customer service, sales, reservations, hospitality, events, recruitment or another fast-paced service business would be highly regarded.

About Coastal Babysitters

Coastal Babysitters is a growing babysitting and event childcare agency supporting thousands of families across the Gold Coast, Brisbane and Byron Bay.

We're a busy, supportive team with high standards and a very simple goal: make finding trusted childcare easier for parents while making sure their kids have a great time too.

If you're the person who loves a busy day, enjoys solving problems and gets genuine satisfaction from knowing everything has been handled, we'd love to hear from you.

Quick Apply

Refine Your Search

customer service coordinator jobs in hope island, qld

Bookings & Client Experience Coordinator

HR Coordinator

Retail Department Leader

Service Coordinator

Treatment Coordinator | Patient Sales Consultant – South East QLD

Customer Care Coordinator- Casual- QLD region

Site Reliability Engineer II, APAC

Spa Coordinator

Conference & Events Coordinator

Office and Events Coordinator

Coordinator

Logistics Coordinator

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