In-Demand Private first class Jobs in Smithfield, Nsw

Member Care Consultant
HCF —Parramatta NSW
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Parental leave
- Pet insurance
3h
Peer Worker or Mental Health Worker
Flourish Australia —Penrith NSW
- $40.49 - $43.42 an hour
- Full-time
- Microsoft Office
- Commuter assistance
- Employee assistance program
5d
Urgent Care Paramedic | Wentworthville | Full Time
For Health Group —Wentworthville NSW
- Full-time
- Clinic
- Communication skills
- Health insurance
- Employee assistance program
6h
Workplace Concierge & Reception
JLL —North Ryde NSW
- Hospitality
- SharePoint
- Cleaning
- Health insurance
- Parental leave
12d
Department Coordinator
St Vincent's Health Australia —Inner West NSW
- $86,896.63 - $88,951.42 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Cert III or Diploma Room Assistants | St Marys | Full-Time
Montessori Academy Pty Ltd —St Marys NSW
- Full-time
- First Aid Certification
- Communication skills
- Health insurance
- Employee discount
Quick Apply
7d
Dental State Manager - New South Wales
For Health Group —Leichhardt NSW
- Full-time
- In-person
- Leadership
- Health insurance
- Employee assistance program
7d
Client Executive - Workers Compensation
Aon Corporation —Sydney NSW
- Microsoft Excel
- AI
- Communication skills
- Health insurance
2d
Experienced Pilates Instructor
Leap Health and Wellbeing —Chatswood NSW
- $50 - $80 an hour
- Weekend availability
- First Aid Certification
- In-person
- Teaching
- Employee discount
Quick Apply
Personal Trainer & Reformer Pilates Instructor
Club Lime —Burwood NSW
- $70 - $150 an hour
- First Aid Certification
- In-person
- Gym membership
- Professional development assistance
Quick Apply
2d
Locum Dentist Blacktown, New South Wales
Bupa —Blacktown NSW
- Call employer
- Private practice
- Administrative experience
8d
Lead Pharmacist- Quality Use of Medicines (QUM)
St Vincent's Health Australia —Inner West NSW
- $142,587.86 - $146,446.46 a year
- Weekend availability
- Management
- No degree
- Leadership
3d
Wardsperson - Casual
St Vincent's Health Australia —Inner West NSW
- $32.50 - $32.73 an hour
- Full-time
- Clinic
- Communication skills
5d
Occupational Therapist - Rehabilitation
St Vincent's Health Australia —Inner West NSW
- $79,419 - $113,301 a year
- Part-time
- Discharge planning
- Organisational skills
- Communication skills
1d
System Architect - Dynamics 365
Aluminium Specialties Group Pty Ltd —Eastern Creek NSW
- Azure
- APIs
- Communication skills
19h

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Member Care Consultant

HCF -
Parramatta NSW

Apply Now

Job Details

Full-time
3 hours ago

Benefits

Parental leave
Pet insurance

Qualifications

Sales
Customer service
Communication skills

Full Job Description

Join an award winning contact centre at Parramatta and provide Uncommon Care to HCF members.

About The Role

Our Member Care Consultants are instrumental in managing the member experience for HCF Members to ensure that they always receive a personal and exceptional service over the phone. Working within a contact centre to clear targets, you will provide outstanding service to our members and to promote HCF products and services over the phone.

As a Member Care Consultant, you will:

Engage with members within our quality guidelines with emphasis on empathy and uncommon care
Communicate effectively to identify and meet member needs with a strong focus on 'First Contact Resolution'
Resolve any concerns in a seamless customer experience including the appropriate handling of customers in vulnerable circumstances
Identify and investigate member pain points or complaints
Manage expectations and aim to provide best possible outcomes for our members
Commit to upskilling in the future based off needs of the business

This is a permanent, full time role, working 37.5 hours a week from Monday to Saturday on a rotational roster with hybrid working available (after training).
Contact Centre hours of operation are Monday to Friday 8am to 8pm and Saturday 9am to 1pm.

We are seeking candidates who can start on Monday 12 October 2026 for training.

During training, you are required to work in the office for the first three months from start date. Training is full time for a period of three months in the office. After training, you will transition to a hybrid working model (currently a minimum of two days a week in the office).

Training will be Monday to Friday from 8:45am to 5pm
Training will be facilitated in our Parramatta contact centre
Once training is complete, you will transition to your team on a rotational roster.

About You

You are someone who possess a positive, enthusiastic and collaborative work ethic. We pride ourselves on maintaining a positive, fun, and collaborative working culture whilst ensuring we provide our members a professional and efficient service.

To be successful you will demonstrate:

Outstanding verbal and written communication skills
An interest and understanding of private health insurance
Previous experience in customer service, sales or promotion of products and services
Solutions focused with a positive and resilient outlook
Ability to take ownership of KPIs and commitment to meeting set targets
Comfortable with set KPIs and targets
Strong work ethic, taking pride in each and every phone call.

Interviews will be held in person on Thursday 17 September 2026 at our contact centre in Parramatta.

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

Culture & Benefits

Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

Flexible working arrangements
50% subsidy on HCF hospital and/or extras cover
Family-friendly certified employer
18 weeks of parental leave for all new parents
Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – [email protected] to discuss.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.

Apply Now

Refine Your Search

private first class jobs in smithfield, nsw

Member Care Consultant

Peer Worker or Mental Health Worker

Urgent Care Paramedic | Wentworthville | Full Time

Workplace Concierge & Reception

Department Coordinator

Cert III or Diploma Room Assistants | St Marys | Full-Time

Dental State Manager - New South Wales

Client Executive - Workers Compensation

Experienced Pilates Instructor

Personal Trainer & Reformer Pilates Instructor

Locum Dentist Blacktown, New South Wales

Lead Pharmacist- Quality Use of Medicines (QUM)

Wardsperson - Casual

Occupational Therapist - Rehabilitation

System Architect - Dynamics 365

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