In-Demand Laboratory scientist Jobs in Mitchelton, Qld

Ambassador
Abbott Laboratories —East Brisbane QLD
- Full-time
- Engineering
Area Sales Manager
Abbott Laboratories —East Brisbane QLD
- Full-time
- Sales
- Profit sharing
3d

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Ambassador

Abbott Laboratories -
East Brisbane QLD

Apply Now

Job Details

Full-time

Qualifications

Engineering

Full Job Description

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Abbott Transfusion Medicine is a global leader in in vitro diagnostics, providing a broad range of innovative instruments, systems, and assays for blood centres worldwide. Our solutions support the screening of donated blood and patient samples, helping ensure the safety, quality, and availability of blood products.

Working at Abbott

At Abbott, you can do work that matters, grow and learn, care for yourself and your family, and live a full life. You will have access to:

Career development with an international company where you can grow the career you dream of
A company recognised as a great place to work in dozens of countries and named one of the most admired companies in the world by Fortune
A workplace recognised for diversity and inclusion, supporting working mothers, female executives, and scientists

Overview

We are seeking a Transfusion Medicine Ambassador to support a key customer site in Brisbane to deliver exceptional technical support and customer outcomes. This is a site-based, highly collaborative role, where success is driven by teamwork, shared accountability, and a strong customer focus across one of our most strategically important accounts. This is primarily a technical, site-based role focused on system performance, service delivery, and customer partnership, complemented by a contribution to commercial outcomes.

In partnership with the Ambassador team, you will leverage deep engineering and technical expertise, trusted product knowledge, and strong commercial judgement to effectively manage workflows and build enduring relationships across the customer environment and Abbott network. By combining structured problem solving with clear, confident communication, you will drive system performance, elevate the customer experience, and contribute to continuous improvement within a highly regulated setting.

Key Responsibilities

Act as the on-site Technical Engineering Ambassador for Abbott Transfusion Medicine solutions (Alinity, automation, and software), ensuring optimal system performance
Build and maintain strong, trusted relationships through clear and proactive communication with key stakeholders
Provide hands-on technical support, preventative/predicative maintenance, and advanced troubleshooting across instrumentation and automation systems
Lead root cause analysis and issue resolution, ensuring accurate and compliant documentation (GMP/TGA aligned)
Champion site performance, service delivery, and continuous improvement
Collaborate cross-functionally to ensure coordinated, efficient, and high-quality service delivery
Maintain high standards in inventory management, stock control, and service workflows
Ensure full compliance with corporate governance, quality, and regulatory standards
Support business reviews, service KPI tracking, and continuous improvement initiatives
Contribute to territory sales targets and support growth in instrument and consumable adoption
Identify and support new business opportunities within the existing customer environment
Deliver product demonstrations, training, and customer education

About You

You are a technically credible, customer-focused professional who thrives in a structured, site-based environment and enjoys working collaboratively to solve complex problems.

You bring:

A degree in Biomedical Engineering, Engineering, Science, Biomedical Science, or related field
Experience in diagnostics, transfusion medicine, or laboratory environments preferred
Strong technical troubleshooting skills with attention to detail
The ability to communicate complex technical issues clearly and confidently
Experience working within regulated environments (GMP, quality systems) preferred
A proactive and organised approach, with strong follow-through
The ability to work collaboratively while managing your own responsibilities
Resilience in managing complex customer needs and competing priorities

Working Environment

Site-based role in Brisbane, working alongside the Ambassador Lead
~25% travel (including occasional interstate and international travel)
Reporting to the Ambassador Lead, with support from a national team of Ambassadors and senior specialists

Why Join Abbott?

Be part of a team supporting critical blood and transfusion services that directly impact patient outcomes
Work with advanced diagnostic and automation technologies in a highly specialised field
Contribute to a values-driven organisation focused on quality, safety, and innovation
Play a key role in introducing new technologies and shaping future service delivery

Apply Now

Refine Your Search

laboratory scientist jobs in mitchelton, qld

Area Sales Manager

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I want to receive the latest job alert for laboratory scientist in mitchelton, qld

Explore jobs in more locations

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow and learn, care for yourself and your family, and live a full life. You will have access to:

Career development with an international company where you can grow the career you dream of

A company recognised as a great place to work in dozens of countries and named one of the most admired companies in the world by Fortune

A workplace recognised for diversity and inclusion, supporting working mothers, female executives, and scientists

Overview

Key Responsibilities

Act as the on-site Technical Engineering Ambassador for Abbott Transfusion Medicine solutions (Alinity, automation, and software), ensuring optimal system performance

Build and maintain strong, trusted relationships through clear and proactive communication with key stakeholders

Provide hands-on technical support, preventative/predicative maintenance, and advanced troubleshooting across instrumentation and automation systems

Lead root cause analysis and issue resolution, ensuring accurate and compliant documentation (GMP/TGA aligned)

Champion site performance, service delivery, and continuous improvement

Collaborate cross-functionally to ensure coordinated, efficient, and high-quality service delivery

Maintain high standards in inventory management, stock control, and service workflows

Ensure full compliance with corporate governance, quality, and regulatory standards

Support business reviews, service KPI tracking, and continuous improvement initiatives

Contribute to territory sales targets and support growth in instrument and consumable adoption

Identify and support new business opportunities within the existing customer environment

Deliver product demonstrations, training, and customer education

About You

You are a technically credible, customer-focused professional who thrives in a structured, site-based environment and enjoys working collaboratively to solve complex problems.

You bring:

A degree in Biomedical Engineering, Engineering, Science, Biomedical Science, or related field

Experience in diagnostics, transfusion medicine, or laboratory environments preferred

Strong technical troubleshooting skills with attention to detail

The ability to communicate complex technical issues clearly and confidently

Experience working within regulated environments (GMP, quality systems) preferred

A proactive and organised approach, with strong follow-through

The ability to work collaboratively while managing your own responsibilities

Resilience in managing complex customer needs and competing priorities

Working Environment

Site-based role in Brisbane, working alongside the Ambassador Lead

~25% travel (including occasional interstate and international travel)

Reporting to the Ambassador Lead, with support from a national team of Ambassadors and senior specialists

Why Join Abbott?

Be part of a team supporting critical blood and transfusion services that directly impact patient outcomes

Work with advanced diagnostic and automation technologies in a highly specialised field

Contribute to a values-driven organisation focused on quality, safety, and innovation

Play a key role in introducing new technologies and shaping future service delivery