In-Demand Customer service representative Jobs in Indooroopilly, Qld

Social Media, Reception & Member Services – Part-Time
The Ironfist Gym —Mansfield QLD
- $31 - $35 an hour
- Part-time
- Front desk
- In-person
- Marketing
Quick Apply
3d
Client Services Team Coordinator
Construction Sciences —Tingalpa QLD
- $65,000 - $80,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
- Parental leave
- Employee assistance program
Quick Apply
Client Services Assistant - Residential Care
Ozcare —Oxley QLD
- Part-time
- Kitchen experience
- Health insurance
- Annual leave
Membership Consultant
Genesis Health and Fitness Windsor —Windsor QLD
- $55,000 - $70,000 a year
- Full-time
- Sales
- Customer service
- Business development
Quick Apply
8d
Passenger Services Delivery Agent
dnata —Ascot QLD
- Part-time
- Customer service
- Computer skills
- Communication skills
- Free parking
- Annual leave
eDiscovery Client Services Associate Director
Epiq Systems, Inc. —Brisbane QLD
- Weekend availability
- Master's degree
- Bachelor's degree
- Conflict management
9d
Guest Service Agent
Avani —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Container Refund Shop Attendant / Container Sorter – Customer Service & Manual Handling
Panda Recycling - Containers for Change —Inala QLD
- Part-time
- Sales
- Customer service
- POS
Quick Apply
13d
Guest Service Agent
Grand Chancellor Hotels —Brisbane QLD
- $34.96 - $48.95 an hour
- Weekend availability
- Hospitality
- Customer service
- Administrative experience
Quick Apply
Full Time Customer Service and Sales Assistant
Beacon Lighting —Jindalee QLD
- Weekend availability
- Sales
- Customer service
- Communication skills
- Profit sharing
Client Services Representative - AEC Kedron
Animal Emergency Centre —Kedron QLD
- Part-time
- Administrative experience
- Communication skills
Quick Apply
Guest Service Agent (Casual)
InterContinental —Brisbane QLD
- Communication skills
- Hotel experience
Customer Service Advisor
Velocity Truck Centre —Brisbane QLD
- Overtime
- Customer service
- Employee assistance program
5d
Membership Consultant
Total Fusion Chermside —Chermside QLD
- Weekend availability
- Sales
- Customer service
- Time management
Quick Apply
Guest Service Agent - George Hotel
EVT Group —Brisbane QLD
- Weekend availability
- Microsoft Office
- Guest services
- Communication skills
- Parental leave
Customer Service Agent
Boral —Brisbane QLD
- Full-time
- Customer service
- Communication skills
- Office experience
- Employee assistance program
2d
Guest Services Agent
Royal on the Park —Brisbane QLD
- Part-time
- Hospitality
- Communication skills
Quick Apply
Client Services Coordinator
Translationz —Brisbane QLD
- Administrative experience
- Organisational skills
- Communication skills
3d
Reddy Express Granard Rd - Customer Service Representative
Reddy Express - OTR Group —Rocklea QLD
- Part-time
Guest Experience Agent
Fanda Group —Fortitude Valley QLD
- $33 - $50 an hour
- Weekend availability
- Hospitality
- Office
- Organisational skills
Quick Apply

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Social Media, Reception & Member Services – Part-Time

The Ironfist Gym
Mansfield QLD

Quick Apply

Job Details

Permanent | Part-time
$31 - $35 an hour
3 days ago

Qualifications

WordPress
Canva
Content creation
Blue Card
Driver Licence
Front desk
Working with Children Check
Marketing

Full Job Description

Are you creative, great with people and naturally good at social media?

We're looking for a friendly, outgoing and creative person to join our team in a hands-on role combining social media, reception and looking after our members.

We're a small, close-knit team, and like most small businesses, we all wear a few different hats. We support each other, pitch in when something needs doing and have a lot of fun along the way. We're looking for someone who will enjoy being part of that kind of environment.

A big part of this role is taking care of our day-to-day social media. We're not looking for a marketing expert or someone with a long list of qualifications. We're looking for someone who genuinely loves social media, is naturally creative and already knows how to create great content.

You need to be able to take great photos and videos, edit a Reel, put together a Post or Carousel and, importantly, have your own ideas about what would make good content.

But this role is just as much about people.

You'll spend a lot of your time around the gym and at reception, so you need to genuinely enjoy talking to people, getting to know our members and making someone walking into the gym for the first time feel comfortable and welcome.

The Role

This is a permanent part-time position based at our gym in Mansfield.

Hours will predominantly be during our busiest periods:

Weekday afternoons/evenings, approximately 3:00pm–8:00pm
Friday evenings as rostered
Saturday mornings approximately 7:00am–11:00am
Occasional additional hours for events, competitions and other gym activities

Social Media

You'll:

Take photos and videos during classes, training and events.
Post multiple Stories throughout the evening.
Create Reels, Posts and Carousels.
Edit photos and videos using Canva, CapCut or similar.
Come up with fresh ideas for content.
Plan and prepare content in consultation with us.
Help make sure our social media genuinely reflects our members, our culture and what happens inside the gym.

Reception & Member Services

You'll:

Welcome members and visitors.
Get to know our members and build genuine relationships with them.
Help new and trial members feel comfortable when they first walk through the door.
Assist with enquiries and memberships.
Handle member check-ins and general reception administration.
Use our membership and lead-management systems (we'll teach you these).

And because we're a small team, sometimes you'll simply help with whatever needs doing.

We don't have a "that's not my job" mentality. Whether it's helping a new member, tidying reception, answering an enquiry, taking some photos or jumping in to help when things get busy, we all pitch in and support each other.

Who We're Looking For

Personality is really important to us.

You need to be friendly, outgoing and comfortable starting conversations with people. We're looking for someone who builds rapport easily, puts people at ease and will genuinely enjoy becoming part of our gym community.

On the creative side, you need to have a good eye for photos and video, understand what makes engaging social media content and be comfortable actually creating it.

You should also be:

Creative and full of ideas.
Reliable and organised.
Comfortable working independently.
Someone who takes initiative rather than always waiting to be told what to do.
Keen to keep learning and developing your creative skills.
Professional and discreet, and understand the responsibility that comes with representing our gym and our members.

You don't need formal marketing or social media qualifications.

Maybe you've learned these skills through work, your own social media, helping another business or club, or simply because it's something you love doing. How you learned isn't particularly important to us. What you can actually do with those skills is.

Experience with Canva, CapCut or similar is important. Photography, videography and WordPress experience would also be an advantage.

Do You Need Martial Arts Experience?

No.

You don't need to have trained in Muay Thai, Boxing or Brazilian Jiu-Jitsu, but you do need to have a genuine interest in martial arts and be willing to learn about what we do.

The more you understand our gym, our members and our culture, the better you'll be able to capture it.

You'll also need:

A current Blue Card (Working with Children Check), or be able to obtain one before starting.
A current driver's licence and reliable transport.
The right to work in Australia.

Experience with Clubworx or GymSales isn't required—we'll teach you.

What We Offer

Starting from $31 per hour, depending on skills and experience.
Applicable penalty rates and superannuation.
Permanent part-time employment.
A friendly, supportive team where everyone helps each other.
Plenty of opportunity to bring your own creative ideas to our social media.
The opportunity to become part of a long-established Brisbane martial arts community.

How to Apply

Please don't just send us a resume.

We'd like to know a little about the person applying as well.

Please send us your resume, a short cover letter telling us about yourself and why you think you'd suit the role, and some examples of content you've created if you have them.

They don't need to be examples from professional social media work. We're happy to see personal projects or anything else that gives us an idea of what you can do.

We'd also love you to answer two questions:

1. Have a look through The Ironfist Gym's social media. Which Post or Reel has been your favourite and why?

2. If you were creating content for Ironfist, what are two or three ideas you'd love to bring to life?

One final note on that second question. We're not looking for generic marketing ideas, tutorial videos or what social media "experts" say every business should be doing.

Our social media is about our people, our culture and our community. We're not interested in making instructional videos or trying to position ourselves as influencers or online experts. We'd much rather hear your ideas for authentically capturing what happens at Ironfist and what makes our community different.

We're not looking for a particular answer. We just want to get a feel for your creativity, whether you understand what we're about and how you think.

Pay: $31.00 – $35.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in indooroopilly, qld

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