In-Demand Customer success manager Jobs in Paget, Qld

Customer Service Representative
PFD Food Services —Mackay QLD
- Full-time
- Customer service
- Organisational skills
- Negotiation
- Health insurance
- Gym membership
13d
Retail Cluster Store Manager - Mackay
Seed Heritage —Mackay QLD
- Full-time
- Sales
- Employee assistance program
- Referral program
Sales Associate - Mackay
R.M. Williams —Mackay QLD
- Sales
- Communication skills
- Parental leave
- Employee discount
11d
Christmas Casual Sales Assistant | Angus & Coote Canelands Mackay
Angus & Coote —Mackay QLD
- $34.89 an hour
- Weekend availability
- Sales
- Customer service
- On-the-job training
Quick Apply
Electrical Project Engineer
Ampcontrol —Mackay QLD
- Full-time
- Microsoft Office
- Computer skills
- Communication skills
- Parental leave
- Employee discount
yd. Retail Team - Maroochydore, QLD
Retail Apparel Group —Mackay QLD
- Sales
Recruitment Coordinator
WorkPac Group —Mackay QLD
- $75,000 a year
- Full-time
- Customer service
- Leadership
- Employee assistance program
- Referral program
4d
Customer Support Representative - Filtration
Hitachi Construction Machinery —Mackay QLD
- Full-time
- CRM software
- Sales
- Customer service
- Wellness program
- Employee assistance program
5d
CONNOR Assistant Store Manager, Mackay, QLD
CONNOR —Mackay QLD
- Full-time
- Management
7d
CONNOR Assistant Store Manager, Mackay, QLD
Connor Clothing —Caneland Central QLD
- Management
7d
Small Business Specialist
ANZ Banking Group —Mackay QLD
- Full-time
4d
Part Time Sales Assistant | Angus & Coote Caneland Mackay
Angus & Coote —Mackay QLD
- Part-time
- Sales
Quick Apply
6d
Full Time Sales Team Member - Mackay, QLD
Suzanne Grae —Mackay QLD
- Full-time
- Recruiting
- On-the-job training
8h
Part Time Sales Team Member - Mackay, QLD
Suzanne Grae —Mackay QLD
- Part-time
- Recruiting
- On-the-job training
8h
Bottle Shop Manager | Commonwealth Hotel Roma
Australian Venue Co. —Mackay QLD
- $80,000 - $85,000 a year
- Full-time
- Hospitality
- Customer service
- Organisational skills
Quick Apply
5d

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customer success manager jobs near paget, qld

Customer Service Representative

PFD Food Services -
Mackay QLD

Apply Now

Job Details

Full-time
13 days ago

Benefits

Health insurance
Gym membership

Qualifications

Customer service
Organisational skills
Negotiation
Time management

Full Job Description

Play a key role in supporting the Australian economy.
Discounted food, travel, entertainment, gym membership, staff parking and, + more.
Full time work.

Company

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers’ needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we’ve seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.

About this Position

We’re looking for an energetic and customer-focused individual to join our team as a Customer Service Representative. In this frontline role, you’ll be the first point of contact for our valued customers placing orders, handling enquiries, and resolving issues with professionalism and care. If you thrive in a fast-paced environment, love building relationships, and enjoy finding solutions, we’d love to hear from you

Key Responsibilities

Receive and manage a high volume of inbound customer calls.
Accurately process orders received via phone, email, fax, and online channels.
Make outbound calls to follow up with customers, confirm orders, and share product updates.
Communicate with customers about stock availability and suggest suitable alternatives.
Handle and record customer complaints, ensuring follow-up and resolution in line with procedures.
Promote PFD’s extensive product range during customer interactions.
Create and update customer records and assist in setting up new accounts.
Generate custom pantry/order sheets using customer order history.
Support other departments with administrative or operational tasks as required.
Adhere to all workplace health, safety, food safety, and compliance policies, and actively contribute to a positive safety culture.

What We’re Looking For

To thrive in this role, you will bring:

A professional phone manner and a strong ability to build lasting customer relationships.
Exceptional time management and organisational skills.
A problem-solving mindset with attention to detail.
Confidence in selling and negotiating with customers.
A clear understanding of the full service cycle from order to delivery.
A team-first attitude with flexibility to assist where needed.

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

Culture & Values

Customer Focus

Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.

Respect

Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.

Passion

Share the passion of making us a successful and dynamic company. Let’s celebrate successes.

Simplicity

Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.

Leadership

All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

How to Apply

This is a fantastic opportunity to join a well-established business where your customer service skills can shine. If you’re proactive, dependable, and ready to be part of a supportive team, apply now and help us deliver quality service to our customers every day. Click the apply button and submit your updated resume and a cover letter.

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer.

Apply Now

Refine Your Search

customer success manager jobs in paget, qld

Customer Service Representative

Retail Cluster Store Manager - Mackay

Sales Associate - Mackay

Christmas Casual Sales Assistant | Angus & Coote Canelands Mackay

Electrical Project Engineer

yd. Retail Team - Maroochydore, QLD

Recruitment Coordinator

Customer Support Representative - Filtration

CONNOR Assistant Store Manager, Mackay, QLD

CONNOR Assistant Store Manager, Mackay, QLD

Small Business Specialist

Part Time Sales Assistant | Angus & Coote Caneland Mackay

Full Time Sales Team Member - Mackay, QLD

Part Time Sales Team Member - Mackay, QLD

Bottle Shop Manager | Commonwealth Hotel Roma

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