In-Demand Customer service representative Jobs in Point Cook, Vic

Night Guest Service Agent
Oaks Hotels —Southbank VIC
- $27.97 - $41.96 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
2d
Customer Service Representative (2pm -10pm)
Derrimut 24:7 Gym —Braybrook VIC
- Full-time
- CPR Certification
- Sales
- First Aid Certification
Quick Apply
5d
Customer Service Representative
Adore Beauty —Melbourne VIC
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick Apply
2d
Client Service Associate
Macquarie Group Limited —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Financial services
- Time management
- Annual leave
- Work from home
Customer Service Representative
Computershare —Melbourne VIC
- Full-time
- Remote
- Customer service
- Organisational skills
- Leadership
- Employee stock purchase plan
- Work from home
4d
CUSTOMER SERVICE ATTENDANT
Fortress Games —Melbourne VIC
- Weekend availability
- Customer service
Customer Sales & Service - Repco Caroline Springs - Full Time
Repco —Caroline Springs VIC
- Full-time
Quick Apply
Member Experience Consultant
AIA —Melbourne VIC
- Full-time
- Customer service
- Microsoft Office
- Time management
- Health insurance
- Gym membership
Membership Consultant - Abbotsford VIC & Richmond VIC
Anytime Fitness —Richmond VIC
- Temporary
- Sales
- Customer service
- Organisational skills
- Gym membership
Quick Apply
Customer Support Specialist
HUB24 —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Sales
- Customer service
- Parental leave
Customer Service Representative
Medical iT —Melbourne VIC
- Sales
- Customer service
- Writing skills
- Dental insurance
Customer Service Rep
UPS —Airport West VIC
- Full-time
Guest Service Agent
TFE Hotels —Docklands VIC
Guest Service Agent Part Time
NOVOTEL —Melbourne VIC
- $27.97 an hour
- Part-time
- Hospitality
- Microsoft Office
- Communication skills
Quick Apply
10d
Guest Service Agent - QT Melbourne
EVT Group —Melbourne VIC
- Communication skills
- Resort
- Office experience
- Parental leave
6d
Customer Success Representative
Siemens —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
12d
Member Services Officer
Hostplus —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Financial services
- Wellness program
- Parental leave
Customer Engagement Associate
Metricon —Melbourne VIC
- Full-time
- Customer service
- Communication skills
9d
Customer Success Associate
Siemens —Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
Guest Service Agent
Oaks Hotels —South Yarra VIC
- $34.96 - $47.39 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
3d

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Night Guest Service Agent

Oaks Hotels -
Southbank VIC

Quick Apply

Job Details

Full-time
$27.97 - $41.96 an hour
2 days ago

Benefits

Health insurance
Employee assistance program

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

WRAP on Southbank are looking for a full-time Night Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences. If you pride yourself on delivering service with warmth, professionalism, and a personal touch, we’d love to hear from you.

From the moment guests arrive, your welcoming presence will make them feel right at home. You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a lasting impression with your superb customer service and positive energy.\

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

38 hours per week
Shift times: 11:00pm until 7am

Hourly Rates (excluding superannuation):

Monday - Friday: $27.97 per hour + penalties

Saturday: $34.96 per hour + penalties

Sunday: $41.96 per hour + penalties

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

customer service representative jobs in point cook, vic

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