In-Demand External posting Jobs in Parramatta, Nsw

Customer Service Officer
MSD —Macquarie Park NSW
- Full-time
- Management
- Customer service
- ERP systems
3d
Customer Care Representative
Convatec —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Health insurance
3d
Engagement Delivery Lead
Cognizant —Sydney NSW
- $100,000 a year
- Full-time
- Hybrid work
- PMP
- Engineering
- Master's degree
4d
Assistant Accountant
Universal Music Group —Sydney NSW
- Full-time
- Microsoft Excel
- ERP systems
- Communication skills
Technical Sales and Support
Motion Asia Pacific Services Pty Ltd —Wetherill Park NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
Quick Apply
HR Systems & Reporting Specialist (SAP SuccessFactors)
WaterNSW —Parramatta NSW
- $137,125 - $164,564 a year
- Full-time
- No degree
- Analytics
- Parental leave
4d
Warehouse & Logistics Coordinator
Leidos —Sydney NSW
- Full-time
- ERP systems
- Forklift
- Administrative experience
- Annual leave
Collections Officer
Transurban —Sydney NSW
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Sales Specialist - Surgical Instruments (NSW South)
B. BRAUN AUSTRALIA PTY. L —Bella Vista NSW
- Sales
- Communication skills
- Time management
- Parental leave
2d
Executive Assistant
Australian Financial Complaints Authority —Sydney NSW
- Full-time
- Hybrid work
- Budgeting
- AI
- Communication skills
4d
Assistant Accountant
Renewable Energy Systems Limited —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- ERP systems
- Annual leave
- Employee assistance program
Treasury Operations Analyst (6 months contract)
Marex —Sydney NSW
- Contract
- Communication skills
Quick Apply
8d
Manager Operations Governance
Bupa —Sydney NSW
- Full-time
- Analysis skills
- No degree
- Marketing
4d
FX Dealer Associate
Corpay —Sydney NSW
- Full-time
- Communication skills
- Time management
Trade Activation Executive
Diageo —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Marketing
- POS
- Parental leave
- Employee discount
Claims Care Case Manager
MetLife —Sydney NSW
- Full-time
- Customer service
- Administrative experience
- AI
- Parental leave
- Employee assistance program
BIM Modelers – Critical Facilities
Gensler —Sydney NSW
- Full-time
- AutoCAD
- Engineering
- Construction experience
- Profit sharing
AI Deployment Engineer
OpenAI —Sydney NSW
- Full-time
- Hybrid work
- No degree
- AI
- Communication skills
Executive Assistant - Group Finance
Ramsay Health Care —St Leonards NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral program
Customer Relationship Manager
Motion Asia Pacific Pty Ltd —Kemps Creek NSW
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply

I want to receive the latest job alert for external posting in parramatta, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

external posting jobs near parramatta, nsw

Executive Assistant jobs in Sydney NSW

Case Manager jobs in Sydney NSW

Assistant Accountant jobs in Sydney NSW

Operations Manager jobs in Sydney NSW

Treasury Analyst jobs in Sydney NSW

Model jobs in Sydney NSW

Delivery Manager jobs in Sydney NSW

Hr Human Resources jobs in North Perth Wa

Retail Liquor Specialist Group jobs in Wadalba Nsw

Travel Specialist jobs in Peakhurst Nsw

Human Resources Specialist jobs in Mickleham Vic

Marketing Specialist jobs in Melbourne Vic

Human Resources Specialist jobs in Victoria

Human Resources Specialist jobs in Gold Coast Qld

Human Resources Specialist jobs in Mooroolbark Vic

Event Assistant jobs in Brisbane Qld

Childcare Assistant No Experience jobs in Bankstown Nsw

Executive Assistant jobs in Gold Coast Qld

Domestic Assistant jobs in Perth Wa

Executive Assistant jobs in Morisset Nsw

Customer Service Officer

MSD -
Macquarie Park NSW

Apply Now

Job Details

Full-time
3 days ago

Qualifications

Management
Customer service
SAP
ERP systems
Technical support
Microsoft Office
Senior Secondary Certificate of Education
Customer relationship management
Data entry
Organisational skills
Communication skills

Full Job Description

Job Description

Customer Service Officer

Permanent, full-time role with competitive remuneration and benefits
Location: Macquarie Park, Sydney, Australia
Career growth: Expand your expertise in a growing, successful industry
Professional development: Gain valuable experience in a dynamic, evolving role

As a Customer Service team member, you will play a key role in supporting warehouse cut-off times, order processing, consignment tracking, and customer care activities. You will liaise with internal and external customers, third-party logistics providers, and sales teams to ensure timely, accurate, and professional service delivery.
In this role, you will also support order and account administration, produce required documentation, manage returns and credit/debit processes within KPI timelines, and contribute to continuous improvement within the Customer Care function. Training will be provided across ERP, CRM, and related systems.

What You Will Do

Responsibilities include, however not limited to:

Process orders in line with warehouse cut-off times
Track and trace consignments and liaise with third-party logistics providers
Answer phone calls and emails, providing accurate information to internal and external customers
Process free and bonus orders, including creation of new customer accounts
Use ERP, CRM (SAP, MAXX) and other systems to support effective problem-solving within the Customer Care function
Ensure tasks raised by sales representatives in MAXX / CRM are completed in a timely manner.
Maintain AQIS and APVMA licences via government agencies
Create debit and credit notes and process customer returns within KPI timelines
Run reports as required by business units
Provide audit documentation and support internal audits as required
Continuously identify opportunities to improve Customer Care processes and participate in relevant projects

What You Must have

Completion of HSC or relevant tertiary qualifications
Prior solid experience in a related environment
Good knowledge of Microsoft Office Suite and experience with SAP
Strong data entry skills and attention to detail
Excellent communication and organisational skills
Ability to work effectively with other departments in a team environment
Self-starter with initiative and the ability to work with minimal supervision
Ability to make day-to-day decisions within defined procedures and processes
Strong problem-solving skills and ability to collaborate on customer service issues
Agile mindset with the ability to adapt as the business evolves
Professional, friendly, and courteous manner when dealing with internal and external customers
Strong customer focus with the ability to multitask and prioritise

What You Can Expect

Asupportive andcollaborative team environment
Opportunities tobuild capability across customer service, systems, and compliance
Ongoingtraining and development
The chance tocontribute to continuous improvement in atrusted global Animal Health organisation

We are proud to be a company that embraces the value of bringing talented and committed people together. The fastest way to breakthrough innovation is when ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive workplace.

Required Skills:
Consumer Relations, Customer Experience Management, Customer Management, Customer Relationship Management (CRM), Data Entry, Interpersonal Relationships, Inventory Control System, Order Processing, Product Sales Training, Report Preparation, SAP Enterprise Resource Planning (ERP), SAP Systems, Service Requests, Technical Support

Preferred Skills:
Current Employees applyHERE

Current Contingent Workers applyHERE

Search Firm Representatives Please Read Carefully
Merck Co., Inc., Rahway, NJ, USA, also known as Merck Sharp Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
No Travel Required

Flexible Work Arrangements:
Hybrid

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
N/A

Job Posting End Date:
08/12/2026*A job posting is effective until 11:59:59PM on the dayBEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFORE the job posting end date.
Requisition ID: R409722

Apply Now

Refine Your Search

external posting jobs in parramatta, nsw

Customer Service Officer

Customer Care Representative

Engagement Delivery Lead

Assistant Accountant

Technical Sales and Support

HR Systems & Reporting Specialist (SAP SuccessFactors)

Warehouse & Logistics Coordinator

Collections Officer

Sales Specialist - Surgical Instruments (NSW South)

Executive Assistant

Assistant Accountant

Treasury Operations Analyst (6 months contract)

Manager Operations Governance

FX Dealer Associate

Trade Activation Executive

Claims Care Case Manager

BIM Modelers – Critical Facilities

AI Deployment Engineer

Executive Assistant - Group Finance

Customer Relationship Manager

I want to receive the latest job alert for external posting in parramatta, nsw

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected