Ticketek Entertainment Group (TEG) is a Live Experience Group that helps people discover, access and experience the unforgettable. We believe Life is better live®.
With over 50 years in live entertainment, we sell more than 30 million tickets annually, connect with 30 million fans across Australia and New Zealand, and bring 18,000+ events to life each year. Headquartered in Sydney, we operate globally across eight pillars: Ticketing, Live Touring, Sport, Immersive Experiences, Customer & Data Solutions, Venues, VIP Experiences and Partnerships. Through our integrated operating model, we bring the best live content, ticketing and technology to our partners and create unforgettable memories that last a lifetime
Our values guide everything we do: we partner with purpose, empower boldness within clear boundaries, and celebrate human connection – always putting the fan first.
The Role
As the Business Development Director (Ticketing), you will be the driving force behind our growth strategy, commercial pipeline, and market expansion. Reporting directly to the Managing Director of Ticketing, you will lead a high-performing sales and business development team to secure new business across our premier ticketing brands, including Ticketek, Memberships, and Eventfinda.
You are a strategic, well-connected, and charismatic leader who thrives on turning market insights into revenue. You will own the end-to-end new business pipeline, from identifying total addressable market (TAM) opportunities to crafting winning Go-To-Market (GTM) strategies, delivering high-impact pitches, and closing enterprise-level deals.
Requirements
Outcomes to Deliver
In this role, success looks like:
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Strategic Leadership & Market Analysis: Define and execute the business development strategy for the ticketing portfolio. Analyse the addressable market to identify untapped verticals, competitive threats, and growth opportunities.
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Pipeline & Lead Management: Oversee and optimise the new business pipeline, ensuring a consistent engine of high-value leads and robust conversion tracking.
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Go-To-Market (GTM) Collateral: Architect and refine compelling GTM packs, proposals, and tender responses that articulate a powerful value proposition to prospective partners and venues.
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Pitching & Market Representation: Act as the face of the brand in-market. Lead high-stakes presentations and negotiate complex commercial contracts with senior stakeholders, venue managers, and promoters.
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Team Management & Coaching: Lead, mentor, and hold accountable a multi-brand sales and BD team across Ticketek, Memberships, and Eventfinda, fostering a high-performance, winning culture.
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Executive Reporting: Partner closely with the Managing Director of Ticketing, providing clear data-driven insights, revenue forecasts, and pipeline visibility to the executive team.
Capabilities to Bring
You’ll thrive in this role if you bring:
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10+ years of senior business development or commercial sales experience, ideally within the ticketing, live entertainment, sports, or SaaS/Event-Tech sectors.
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Proven track record of managing and scaling B2B sales teams across diverse product lines or brands.
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Demonstrated success in identifying, pitching, and winning multi-million dollar enterprise accounts or long-term venue agreements.
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Commercial Acumen: Exceptional negotiation skills and a deep understanding of commercial models, yield management, and ticketing economics.
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Storytelling & Presentation: Masterful ability to create and deliver GTM packs that simplify complex product ecosystems into irresistible client solutions.
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Stakeholder Management: Comfortable building relationships at the C-Suite, promoter, and government/venue board levels.
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Tech-Savvy: High proficiency in CRM platforms and modern data analytics tools to track and forecast pipeline health.
Benefits
We’re Australasia’s home of live entertainment – from stadium tours to your local comedy show – and we look after the people who make it happen.
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Front row perks: Front row and backstage access to live moments – free and discounted tickets to shows, sport and festivals across our network, plus presales and staff allocations for major on-sales
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A global stage: Headquartered in Sydney with offices across seven countries and four continents, working alongside some of the biggest names in Australian and international live entertainment
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Flexibility: Hybrid and flexible working, with flexible hours where your role allows
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Parental leave for everyone: Paid leave for primary caregivers regardless of gender, with real support returning to work
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Leave, your way: Annual leave plus extras like birthday leave and purchase leave
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Your backstage crew: Confidential support via our Employee Assistance Program (EAP), including career coaching for you and your family, plus free flu vaccinations
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Giving back: One paid volunteer day a year to support our community
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Your next act: Structured development programs like Ticketek Academy, secondments to major events, and career paths tailored to your interests and skills
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Recognition that means something: ALL STAR Awards and service milestones, celebrating the people and teams who bring our values to life every day
TEG is an equal opportunity employer committed to embracing a diverse and inclusive work environment.
If this sounds like the opportunity for you, we welcome you to apply. We believe in creating a place where our people can do their best work!
Learn more about TEG here – www.TEG.com.au
Only direct applications will be considered. No recruiters please
